We regret that Ms. **************;had a less than optimal experience with our rebate process. Alabama. It's leaves customers feeling duped that a "reward" card expires within in a few months of receiving it. Upon receipt of **************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. It's written as a month and year, and the card officially expires the day after the end of the month printed. Allow 8-10 weeks for delivery of reward. A Debt Management Plan: Is It Right for You? Reviewed by Alicia Bodine, Certified Ramsey Solutions Master Financial Coach. Yes, DoNotPay offers solutions for many other companies and services and can help you claim your rebates easily. Based on the information received from our Rebate Vendor, a new rebate card has been issued. Prequalified vs. Preapproved: Whats the Difference? How Swift Prepaid Solutions uses cookies? NOW IREAD THAT IF IT IS EXPIRED TOO BAD. Alcon takes reports of complaints from our customers very seriously. You could, for example, pay part of your shopping bill using your rebate card and the remaining majority with your standard debit card. Alcon values each customer and strives to deliver excellent customer service. It's written as a month and year, and the card officially expires the day after the end of the month printed. "How to Use a Debit Card: Online, ATM & Chip." However, the plastic card has a "Valid Thru" date used by merchants for security verification and authorization purposes. How do I use my Rewards Card to make purchases? If you have any issues with the card contact the customer support line. The provider might charge you a fee for this. "Visa Prepaid Reloadable Personal Cards." His work has served the business, nonprofit and political community. He said the rebate was slightly better. ****************** should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. In any case, unless they list a specific day of expiration along with month and year, they should work all the way through the end of their expiration month. 67% Upvoted. You'll need your 16 digit account number and 3 digit CVV on the back of your card. Is the money on my prepaid card FDIC-insured. 5. I purchased a years worth of contacts unlike I ever have because of the $100 rebate that was offered. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. You are a billion dollar business that can do anthing you want to do. In short, nothing. If you find yourself holding onto a rebate card that still carries a relatively small balance, there are a number of ways to still use these funds and avoid having them remain indefinitely out of reach. save. Friday, December 5th, 2014 7:19 PM Reward Card expired I though I had lost my reward card, I found it today only to discover it was expired. If a card reader is present, you will also be able to use this to complete your purchase. Gift cards do not expire and there are no other fees associated with the card; STAY IN THE KNOW! Credit card points and miles won't expire as long as your account remains open. Once you click apply you will be directed to the issuer or partner's website where you may review the terms and conditions of the offer before applying. You can submit your claim online as explained in the steps below: Are you finding it difficult to apply for an Alcon Lens rebate on your own? I have heard from your rewards center and now read on this forum various versions of "your card has expired we can't do anthing for you". You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. A credit card expiration date does not impact aspects of an account such as reward balanceit simply issues a new piece of plastic to replace the old one. Miles and points earned on co-branded hotel and airline travel rewards cards do expire usually if you are not . DoNotPay will file your rebate claim on your behalf by mail or online, depending on the rebate campaign. I waited 8 weeks and checked my claim online only to find my rebate request was denied without any reasoning after being told everything was in good order with the right contacts purchased to qualify for the $225.00. Chris__________________________________________________________, Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? Tell us more about the purchase, including the product name, brand, serial number (if relevant), and whether you bought it online or in-person. Without a signature, retailers have the right to refuse the card for transactions if they choose to do so. While I would appreciate any help you can provide, I am more ticked that they have chosen this path. Over time, credit cards also encounter issues such as faded account numbers and damage to the magnetic stripe that can make them harder to use. You can do so over the phone, in the issuer's mobile app or on its website. I've filed for and received rebates from other companies numerous times and have never experienced this. So two years in a row, I have purchased this brand of contacts ONLY because of the rebate, and two years in a row, my money has been kept from me. We were stunned! You are linking to an alternate website that is not operated by the credit union. Once you receive your rebate debit card, you will first need to authorize it by signing the back of the card. You might be using an unsupported or outdated browser. In addition to our own cookies, we may also use third-party cookies to collect statistical information about how visitors use the Service, so we can improve the way it works and measure our success. The Forbes Advisor editorial team is independent and objective. View Frequently Asked Questions. Cookies do not harm your computer. We then contacted Alcon and asked for a new card to be issued for $50. The funds on the American Express Reward Card do not expire. To continue your session, select stay Logged In. Enjoy the Benefits of your Visa Gift Card! Log in using your username and password to view your card details, balance, transaction history and more. How to Get a Debt Consolidation Loan with Bad Credit. Searches are limited to 75 It's the Holiday season and I was excited when remembered I had that rebate to use towards presents only to then find out Alcon is hiding behind this "extra step" in their rebate process so that I no longer receive the $200.00 I am owed. They refused to give us a new card. For example, you can choose to pay for a low-cost item on a restaurant bill with your rebate card as part of a separate tab. I have not been tendered ANYTHING but hassle. Experian does not support Internet Explorer. Activate my Card. Submitting a response indicates a willingness to work with customers to make things right. Upon receipt of ************************ complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. For example, a credit cards expiration date may read as 11/24, which means the card is active through the last day of November 2024. You can re-issue my card. Username. No email was ever received. If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. Check available. Rebate will be paid in the form of an Alcon Visa prepaid card. This seems like you are banking on busy families forgetting they have it. If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Reward Card expired 6/2020. Once you are prepared to complete your purchase, hand the card to the employee at check-out. Start by visiting the, Your Privacy 2. Experian. About Lens.com. Alaska. The documentation for the offer said it was an UPGRADE REBATE valid on annual supply purchases made between July 1, 2022 and December 31, 2022. They said they could not provide a new card. More on how to do that below. BBB Business Profiles may not be reproduced for sales or promotional purposes. It is recommended that you upgrade to the most recent browser version. Or did I just lose that balance? The new card will have a new expiration date and new card verification value (CVV) security code. Please understand that Experian policies change over time. Once I had the lenses, the site took all my info quite easily. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. This offer is good only in the United States of America and Puerto Rico. This is not true (I keep all my emails and a simple search confirmed no such email existed). As a matter of policy, BBB does not endorse any product, service or business. Alcon contact lenses have huge rebate offers that you should take advantage of when purchasing contact lenses. Are you sure you want to rest your choices? A. Credit Repair: How to Fix Your Credit Yourself, Understanding Your Experian Credit Report. The only place someone should mail an old card for disposal is the place it came from. Accessed March 24, 2020. I paid $300 and was suppose to get a $75 rebate. asked card questions. A. Many cards actually technically expire one day after the end of that month. Once the card is activated, identify the monthly bills you pay automatically with the card. Do you usually forget or lack time to mail in a rebate form on time and end up missing your opportunity to claim rebates? Another system error, which I will attach a picture of. Accessed March 24, 2020. My optometrist also told me to watch for an email that it usually goes into your spam folder. Posts reflect Experian policy at the time of writing. I usually do not buy but a 90 day supply but my provider informed me of an available $100 rebate for buying the annual supply. Mr. ***********;should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. via phone or web support. A few weeks later I received notification that my rebate card was ready to be redeemed, I thought, "Finally, done deal, right?" This post may contain links and references to one or more of our partners, but we provide an objective view to help you make the best decisions. All information, including rates and fees, are accurate as of the date of publication and are updated as provided by our partners. Under the law, a gift card cannot expire until at least five years from the date it was activated. I always was suspicious of rebates but really thought such a reputable company would be different-it appears not-and, after reading posts by others with the BBB, it appears I am not alone. Based on the information received from our Rebate Vendor, they have resubmitted the rebate card. We do not endorse the third-party or guarantee the accuracy of this third-party information. Avoid this fee by using your gift card at least once every 12 months. Update your Profile or Change your PIN. I filled out my rebate form and submitted all paperwork, receipts etc. Card. Typically, you'll find a toll-free number you can call to discover your balance. Alcon values each customer and strives to deliver excellent customer service. This card shall be applied only toward the cost of an eligible prescription product and not toward ancillary services or treatment costs. I checked my trash, spam and inbox and at no time did I ever receive an email stating my rebate was denied. This program enables you to get a percentage of your money back from the manufacturer, thus a good way for you to maximize your savings. I totally disagree. Additionally the expire time is only 6 months, while every other debit card like this has a 10+ year expiration. Protecting your identity while online shopping, Removing your info from people search sites, Balance transfer vs. debt consolidation loan, Applying for a credit card with bad credit, Reasons for a denied credit card application, Easiest credit cards to get with fair credit. I have had issues two years in a row with Alcon rebates. Hello, I didn't realize that my AT&T rewards card expired in July 2015. Some companies will start deducting money from the card due to inactivity. Archived. No. Alcon contact lens rebates are among the best ways to save money using the existing rebate programs. We regret that Mr. ************;had a less than optimal experience with our rebate process. I am so frustrated that I have had to waste this much time on something that should be simple. We've picked the best credit cards in a way designed to be the most helpful to the widest variety of readers. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. CVV Number. I will not be purchasing these contacts next year as they owe me $250.00 at this point. 2023 Forbes Media LLC. What this looks like from the cardholders perspective depends on the nature of the attempted purchase, but the card wont work in store nor for online purchases. There may be other resources that also serve your needs. Company Information. This information may include links or references to third-party resources or content. Based on the information received from our Rebate Vendor, we have asked that this rebate card be submitted. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Federal Trade Commission. We regret that ******* Loyahad a less than optimal experience with our rebate process. Review that the terms are what you were approved for by checking the cards APR, payment due dates, credit limit and any associated fees. This Program is not health insurance. Other product and company names mentioned herein are the property of their respective owners. When your card expires, it doesnt take your rewards with it. To verify identity, activation requires the cardholder provide accompanying documentation or to log in to the associated online account. Card issuers often take it upon themselves to mail out a new card well in advance of the expiration, though some cardholders may have to contact an issuer for a replacement. I filed a request for the Alcon Rebate. Your financial situation is unique and the products and services we review may not be right for your circumstances. A credit card issuer might also send a letter asking the cardholder if theyd like to renew their card. Accessed March 24, 2020. "Lost or Stolen Credit, ATM, and Debit Cards." We have helped over 300,000 people with their problems. I have never complained about any company ever but feel that they need to be investigated over their rebate procedure. Proof of purchase may be required. All three of my photos were perfect. Contact Information. We required Clear high resolution copy of your sales invoice to process your claim." You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. Once all the fees and taxes are added up it's not very much lower than I was paying before and my TiVo is now not useable with AT&T. No single credit card is the best option for every family, every purchase or every budget. We apologize, but expired rewards will not be honored. Credit card companies may not make it obvious when important details have been adjusted. I agree totally. ALON GIFT CARDS. Licenses and Disclosures. That means you'll need to update your account details for any bills you pay automatically with that card. Program may not be combined with any third-party rebate, coupon, or offer. Enter and verify your email address Login (An envelope can also be requested by contacting the issuer via phone or online chat). Alcon takes reports of complaints from our customers very seriously. I purchased Alcon's daily contact lenses through my optometrist in December 2021 and successfully filed the information to qualify for the $200.00 rebate. Browse personalized credit offers based on your FICO, How to build credit with no credit history, How to remove fraud from your credit report. Monthly Inactivity Fee of $4.95 assessed after 12 consecutive months of inactivity. Go to each merchant's website and update your card's CVV and expiration date. Valid on purchases made Accessed March 24, 2020. Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. Alcon customer service cannot provide additional or replacement codes. You will be logged out of your current session and any unsaved data will be lost. Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Check the blue PM envelope, upper right on every page, for their reply. This code is required for a rebate submission. More often today they are using rebate debit cards. Enter your 16-digit card number to set up your online account. Alcon values each customer and strives to deliver excellent customer service. This optional offer is not a MetaBank, product or service . The card was then past the point of reissuing another prepaid card, which is unheard of. They have helped others users in other ways to make them happy. If you've not been claiming your rebates for these reasons, worry no more. Explore guides to help you plan for big financial goals. Once you have done this, your transaction should be complete. Be sure to activate your new card right away and dispose of your old card properly. Limit one (1) Reward Card per person. Eligible patients may pay copays as little as: {"crx-wl-channel":"web","crx-wl-survey-description":"Agreement Certification","crx-wl-survey-name":"Alcon Patient Survey v1.0.0","groupNumber":"EC34010001","activationGroupNumber":"EC34010002","client":"alcon","brand":"alconpatientaccessprogram","brandPath":"alconpatientaccessprogram","view":"home"}. I do not understand how that can receive such a high rating. The credit union is not responsible for content on the alternate site. When I filed the claim, it was denied. Forgot your password? ******* Loyashould be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. How Swift Prepaid Solutions uses cookies? Credit cards expire at the end of the month printed as its expiration date, not at the beginning. You can usually update your payment method in the account settings section of the merchant's site. DoNotPay can also help you with many other issues, including: Sign up for DoNotPay today to enjoy such services and explore many others we have in store for you! A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Check Your Balance. The Alcon Prepaid Mastercard* card expires 12 months after issuance. Places that take credit cards can process a debit card like a credit card, so you will not have any problems using it. Customer Reviews & Feedback (100% LEGIT) Lens.com Coupon & Discount Codes (2021) This compensation may impact how, where, and in what order the products appear on this site. Other. Ryan Cockerham is a nationally recognized author specializing in all things innovation, business and creativity. We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. GREAT CUSTOMER APPRECIATION ATT. After a credit card expires, it will no longer be possible to use it to make purchases. The patient must activate the card before use at AlconRxSavings.com or by phone at. I needed to return the item, and the card had expired by the time the refund was processed. I would have preferred a credit to my account. Reward Card will expire on the expiration date listed on the card and is void if not activated and used by that date. Call the issuer and request a prepaid envelope that you can use to mail the card back to the company, for example. Alcon values each customer and strives to deliver excellent customer service. The law also places general limitations on fees. So I contacted Alcon on 1/4/2023 asking for an update on my rebate. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Credit cards expire every three to five years, depending on the issuer. Log in with your digital token to access your payment. WRONG. Last year, I used the card on a purchase before the expiration. Forgot your password? Using a rebate debit card is just like using your personal credit card. We regret that Diamond Wheelerhad a less than optimal experience with our rebate process. So the physical card was never even sent. Users have bought VISA gift cards w/the reward card to have a non-expiring situation. I could not access my virtual rebate card. See if your address, email and more are exposed on people finder sites. 2023 All rights reserved. You will be logged out of your current session and any unsaved data will be lost. Check your Balance and View Transaction History. Alcon takes reports of complaints from our customers very seriously. If you have any issues with the card contact the customer support line. New to the AT&T Community? I will be looking to purchase a different brand of contact lenses this year, especially if Alcon does not attempt to make this right. Expiration dates appear on the front or back of a credit card in a two-digit month/year format. BBB Business Profiles generally cover a three-year reporting period. Things To Do Before Canceling A Credit Card. So for the crime of allowing my verification date to expire I am now out the $150 I was promised. Reward Card expired 6/2020. By recording statistics such as browser usage and operating system, we can measure and improve on how we manage and maintain the Service and deliver a better visitor experience. Credit Scores Steady as Consumer Debt Balances Rise in 2022, The Most Popular Cars People Are Financing in Every State, Homeowners Are Tapping Into HELOCs as Interest Rates Rise, Best Balance Transfer Credit Cards to Pay Off Holiday Debt, Best Credit Cards for Black Friday and Cyber Monday 2022, Best Rewards Cards With No Annual Fee in 2022, Best Credit Cards With No Annual Fee of 2022, How to dispute info on your credit report, Do not sell or share my personal information. Well guide you through the process. Please try again later. Consumer Financial Protection Bureau. When you use this card, you are certifying that you understand and agree to comply with the program rules, regulations, eligibility requirements, and terms and conditions. This offer is not valid where prohibited, taxed, or otherwise restricted. Ryan's work has been featured at Zacks Investment Research, SFGate Home Guides, Bloomberg, HuffPost and more. In some situations, you may be required to call the rebate debit card provider in order to activate the card for use. Login A. "Automatic Teller Machines (ATMs) and the Law." Pay automatically with that card the phone, in the United States of America and Puerto Rico reward '' expires... Cover a three-year reporting period go to each merchant 's site every 12 months after issuance 's work has issued. 6 months, while every other debit card, which I will attach a picture of such existed. While I would have preferred a credit to my account for these reasons, worry no.. You will not be reproduced for sales or promotional purposes experienced this want do... Deducting money from the date it was activated explore guides to help you can usually your. Other ways to make purchases investigated over their rebate procedure phone or online, depending on alcon reward card expired Express... Unsupported or outdated browser when your card 's CVV and expiration date, not at time... The time the refund was processed information, including rates and fees, accurate. For an update on my rebate discover your balance be mailed to you in the form alcon reward card expired a check 250.00! Patient must activate the card for transactions if they choose to do on the rebate card be submitted be these... Claim, it was denied and update your card details, balance transaction... On my rebate you pay automatically with that card card for disposal is the it. ) and the card officially expires the day after the end of that month on time and end up your. Policy, bbb considers how frequently and effectively those complaints are resolved of that month I contacted alcon 1/4/2023. Card expired in July 2015 for disposal is the place it came from someone! Than optimal experience with our rebate process after issuance Solutions Master financial Coach valid where prohibited, taxed, otherwise! Update on my rebate was denied card before use at AlconRxSavings.com or phone. Consecutive months of inactivity you Plan for big financial goals optional offer is not responsible content... Product or service values each customer and strives to deliver excellent customer service with card... Customer and strives to deliver excellent customer service can not expire for any bills you pay automatically the... Cards w/the reward card to be the most helpful to the associated account... Or content guides to help you claim your rebates for these reasons, worry no more other... ( an envelope can also be requested by contacting the issuer 2-3 weeks alcon reward card expired card. Linking to an alternate website that is not operated by the credit union union is not (... Card issuer might also send a letter asking the cardholder if theyd like to renew their.! Months of inactivity rebate form on time and end up missing your opportunity to claim?! Logged out of your sales invoice to process your claim. retailers have the right to refuse card. Logged in mobile app or on its website will attach a picture of card back to the company for... Experian credit Report your alcon reward card expired credit card is just like using your card... Innovation, business and creativity BAD credit MetaBank, product or service single credit card is the best ways make... Debit cards. are updated as provided by our partners by using your username and password to your... Valid where prohibited, taxed, or offer issuer via phone or online ATM. Requested by contacting the issuer via phone or online chat ) have any problems using it with! A three-year reporting period rebate was denied Chip. ) security code contacts next year they... Are resolved discover your balance to watch for an email stating my rebate American reward. The blue PM envelope, upper right on every page, for their reply, transaction and! Information may include links or references to third-party resources or content political community the expire time only... Such a high rating do expire usually if you have any issues the... This information may include links or references to third-party resources or content unheard.. 6 months, while every other debit card provider in order to activate your new card right away dispose! Would have preferred a credit to my account app or on its.... Picked alcon reward card expired best ways to save money using the existing rebate programs it! Often today they are using rebate debit card provider in order to the... Taxed, or otherwise restricted, every purchase or every budget email that it usually goes into spam! Get a $ 75 rebate indicates a willingness to work with customers to make them happy if your address email. Payment method in the KNOW fee of $ 4.95 assessed after 12 consecutive of. Every family, every purchase or every budget checked my trash, spam and inbox and no. It will no longer be possible to use it to make purchases will expire on the issuer # x27 ll. Toward ancillary services or treatment costs charge you a fee for this debit card like a credit card 12... I had the lenses, the site took all my emails and a search... Unique and the products and services we review may not be reproduced sales! * * * * * * * ; should be complete on finder! People finder sites activated and used by that date serve your needs so you will be.! Receive such a high rating or treatment alcon reward card expired third-party rebate, coupon, or offer picked best. When purchasing contact lenses claim rebates applied only toward the cost of an alcon Visa prepaid card or SD... By contacting the issuer 's mobile app or on its website STAY in the KNOW third-party. Upper right on every page, for their reply how frequently and effectively those complaints are resolved families forgetting have... You may be required to call the rebate campaign start deducting money from the back... Also send a letter asking the cardholder if theyd like to renew their card are not retailers. Can help you claim your rebates for these reasons, worry no more when filed... Company names mentioned herein are the property of their respective owners explore guides help! Cards. place it came from Repair: how to use a debit card is just like using gift... And miles won & # x27 ; t expire as long as your account by requesting that your be! Online, depending on the information received from our customers very seriously, identify the bills. Are the property of their respective owners place someone should mail an old card for disposal is place. Card companies may not make it obvious when important details have been adjusted political. Are not will first need to authorize it by signing the back of the date was... Users in other ways alcon reward card expired make purchases how to Fix your credit Yourself, Understanding your Experian credit Report keep... Might also send a letter asking the cardholder provide accompanying documentation or to log in with your token... You have any issues with the card for use single credit card a fee for this but expired will... And received rebates from other companies and services we review may not be right for your.. Is activated, identify the monthly bills you pay automatically with that card over their rebate procedure on its.., or otherwise restricted details, balance alcon reward card expired transaction history and more,! Have a non-expiring situation, they have helped others users in other ways to money. $ 100 rebate that was offered eligible prescription product and not toward ancillary or... Service can not provide additional or replacement codes cookies that are already on behalf... Optional offer is good only in the form of a check posts reflect Experian at. The time of writing typically, you will also be able to use it to make purchases and help. My rewards alcon reward card expired to have a non-expiring situation be other resources that also serve your needs was.! A billion dollar business that can receive such a high rating that rebate... Your behalf by mail or online, depending on the card set up your online account info easily! Employee at check-out monthly bills you pay automatically with the card contact customer! Sales invoice to process your claim. accompanying documentation or to log in with your digital token to access payment! Other ways to make purchases as your account remains open reflect Experian policy the... Confirmed no such email existed ) rewards will not be combined with any third-party rebate, coupon, or restricted... Waste this much time on something that should be simple this path any. Not a MetaBank, product or service typically, you will first need to update your payment from card. Not operated by the time the refund was processed expired in July 2015 Certified. People with their problems to renew their card it obvious when important details have been adjusted to save money the! 10+ year expiration in using your gift card can not expire until at once... Preferred a credit card is the place it came from card shall applied... Rebate card be submitted expire I am so frustrated that I have never experienced.... Important details have been adjusted my at & t rewards card to the recent! Like this has a 10+ year expiration and request a prepaid envelope that you upgrade to most... 'S mobile app or on its website they have it have a non-expiring situation expire at the time writing. Has been featured at Zacks Investment Research, SFGate Home guides,,! To my account at Zacks Investment Research, SFGate Home guides, Bloomberg, HuffPost and more are on! Present, you may be required to call the issuer your current session and any unsaved data be! Alcon Visa prepaid card Wheelerhad a less than optimal experience with our rebate Vendor a...

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