Call 1-800-883-8895 Email us Desired outcome: We use intelligent software that helps us maintain the. and no talked they said they would give me a call back. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Alan Attal is an e-commerce executive and entrepreneur with more than two decades of experience building and managing businesses. Instead, you can spend that time watching your favorite TV show, for example, and pick up the phone once the app connects to a live person. I was on hold for 20 min. Our app can call GameStop for you and notify you as soon as someone picks up. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of GameStop. In addition to information on HOW TO CONTACT GAMESTOP CORPORATE OFFICE, our site contains many other interesting information about corporate offices. Children of the Corn, written and directed by Kurt Wimmer, opens in theaters on March 3, 2023, and will be available on Demand and digital on March 21, 2023. We were then told that we had to contact the Casey's store that we bought the gift card from and that they would have to be the ones to investigate and reimburse for the fraud. PARENTS WHO BUY GAMES FOR THERE KIDDS AT GAMESTOP , STOP STOP STOP. Explore GameStop MICROMANIA ZING 38 reviews Jobs Permanent, Part-time Retail sales associate Abbotsford, BC $15.65 an hour 5 days ago View job Permanent, Full-time assistant manager - retail West Vancouver, BC $16.65-$20.00 an hour 5 days ago View job Permanent, Part-time Vendeur-associ/vendeuse-associe dans le commerce de dtail Longueuil, QC they offer no solutions. Thats how it is. Anyway, I tried contacting customer service in every possible way, Ive yet to hear from anyone, either through email, telephone (I left my number through the message system on their Game Stop website) or even Instagram where I sent a message. Then try to contact customer service and it just doesn't exist. the manager walks over, kicks him off, and tells us our thing has expired. He said the price is now $89.99! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. . They gave us a ticket number (3745301) and told us to call back within 7 days for an update. We are confident that 2020 will continue to bring exciting new opportunities for us to engage and delight our tens of millions of loyal customers, particularly as we all prepare for the next generation of video game consoles late this year. While I was browsing the PS4 and PS5 games I could hear the three employees talking crap about other customers. On Jan. 20 they said it was delivered to my old address. Get in Touch With GameStop Customer Service in No Time! The purpose of this site is supply you with their phone number and address as well as share your thoughts about GameStop. but i had three games one brand new never even been played i just didnt want it i brought that which i payed 60$ for and the other to that would still be worth 30$ easy. These documents are subject to modification from time to time when the Board of Directors believe it is in the best interests of stockholders to modify them or relevant laws and regulations require modifications. In most of the cases, the closing time has been around 8 pm. Sometimes, I'd even hand them an envelope with the home office address written on it so they could write a letter. Type in the name of the company you want to call. No response from this company. GameStop operates over 5,800 stores across 14 countries. If you preordered you were suppose to get a preorder bonus of tarot cards. If you want to email your request to the company, write your message and send it to care@gamestop.com. My poor son lost it in the store, pacing and crying. I want either a refund or the rest of my order to be fulfilled in a timely matter. Realized the day after they only got $50 and that wouldn't be enough for a Xbox One S. Decided to call and threaten that if we didn't hand deliver the S to their house and give them their money back she would call the attorney general. Although GameStop has over 12,000 employees, its customer service department isnt known for responding to calls right away. At this point? My son went into the store and came out with a $4.99 game and a $2.00 credit on a gift card. World's Best for Corporate Office Info. I bought a used (mistake) PS4 259.00 from gamestop, the eject disc button did not work, so I was using the eject button while playing the game. Ryan Cohen is the manager of RC Ventures and a sizable stockholder of GameStop Corp. Mr. Cohen previously founded and served as the Chief Executive Officer of Chewy Inc. (NYSE: CHWY), where he oversaw the company's growth and ascension to market leadership in the pet industry. I would never sign my name JJames. The latest complaint Borderlands 3 ultimate edition was resolved on Mar 17, 2022. Unsubscribe easily. (bad choice). I was appalled because this was a Christmas gift! I realized this Christmas Day when my son, who has high functioning Autism, told me. How do I contact Investor Relations/Shareholder Relations by phone or mail? They would not answer. Customer Care Team: Click here to provide feedback. Points expire after a year and this is Gamestop's way of cheating customers. Save by trading your old video games at over 4,500 store locations worldwide. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. She has a bachelors degree in Finance from Wuhan University, a masters degree in management from the HEC School of Management and a masters in Business Administration from the London Business School. Unsubscribe easily. - staff was very big chested and was very unprofessional, - .com vs store pricing on in store pick ups/ call wait time, Wrong item/ still haven't received the replacement/ customer service, Unprofessional employees talking crap about customers in front of other customers, Did not give me any resolution refused to give credit was rude and hard to deal with. Founded in 1984. Scoundrels like this need put out of business. 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We called the 1-800 number several days in a row and finally when we got someone they told us we had to do a bulk order for orders over 10 games and said some one would email us with the forms. GameStop has resolved 59 complaints. i was looking for GameStop HQ address when i stumbled along this place. This review was chosen algorithmically as the most valued customer feedback. I got a shipping notification the same day. If this is how they conduct business and fail to stay committed to their deals and thier customers this will be the last time I buy anything from gamestop and my gaming friends will also hear about this because there is another gaming place in our town called gameon who will be getting our business. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. I went in told them my situation, told me he probably couldn't take it but would try, I said alright, after sitting there for him Ive emailed you. Grapevine, Texas. I went to gamestop to get a game. anyway my mother told the store clerk that we where a gamestop reward blah blah blah. GameStop is constantly exploring new products and experiences for our customers in each of the 14 countries in which we operate. The past few years have been turbulent for GameStop. This complaint was posted by a verified customer. I did, the lady told me she could not help me look up my own email and did nothing to help me"', I was a former employ in training and was told i was supposed to get paid for my training and compensation for the mileage. Over something I did NOT cancel that the gamestop business did. Doing Business As: GameStop Company Description: Established in 1996, GameStop is a retailer of new and pre-owned games and entertainment products through its e-commerce properties and thousands of stores. GameStop Corporate Office & Headquarters 625 Westport Parkway Grapevine TX 76051 Well start sending you the news you need delivered straight to you. We were told that the information is being reviewed by the escalation team as loss preventions. Is this your company? CORRECTION: The games value is reduced significantly if it is UNSEALEDA. The partnership aims to advance GameStop's key strategic pillars and extend its digital omni-channel ecosystem Grapevine, Texas and Redmond, Wash. (October 8, 2020) - GameStop Corp. (NYSE: GME) ("The Company") today announced that it has entered into a multi-year strategic partnership agreement with Microsoft Corp., further advancing its strategy to expand its physical and digital [] But usually, most of the outlets of GameStop open till 9 am. Browse 50 GameStop coupon & promo codes for 2023 in one place: 60% off GameStop sitewide. The next best way to talk to their customer support team , according to other GameStop customers, is by calling their 877-676-4263 phone number for their Customer Service department. GameStop Conference May 13, 2011. The company says youll get a response in the next 24 hours, but you can expect to wait for days or even weeks until someone sees your request and addresses it, so calling customer support is still the most practical way to inquire about the info you need. These items were sent to the wrong address (5530 Stubben Court, Columbus, GA, 31909. A new name, GameStop, was selected for the 20 new strip mall outlets. Our award-winning app can help you create: And thats just the beginning! Although GameStop has over 12,000 employees, its customer service department isn't known for responding to calls right away. Once they do, well notify you, and you can come back to speak to them. Thinking that we may had dropped in the parking lot, we went back to Game Stop. Before exiting the store, my grandson went up to the demo game stand that is by the front door, low and behold, there was the first card. Sadly I know this is the case but after the "you are going to do this speech" I politely declined and invited him to call corporate. Would like a refund - the amount was $500!!! Purchased (2) Joycons (1) Joycon charging Station Larry Cheng is Co-Founder and Managing Partner of Volition Capital, a leading growth equity investment firm based in Boston, Massachusetts and the first investor in Chewy Inc. Knowing an employ that works for gamestop, they have not paid this person for the hours that have been missing for over a month now.. she has went through mgt . * Customer Support Team Then I made a comment to a posting on Facebook made by someone with the same problem, they replied to that the following day, but just to tell me to call Customer services at 1-888-946-6329. Louisville, KY 40269-9990. Your opinions are important to us. They price gouge by raising prices on merchandise that was cheaper a year ago because it's old to now its price as new and also they give you very low for trade in value and then resell for 4 times the amount. The pandemic has made the . Sorry game stop but youve lost another customer. Contacting the GameStop customer service department, although convenient, isnt the only option you have to resolve the issue youre experiencing. Call Us: i took all of them in there to trade in they wanted to give me 1.50$ for all of them!!! Worlds collide in The Flash when Barry uses his superpowers to travel back in time in order to change the events of the past. GameStop was founded by Leonard Riggio, Daniel DeMatteo and Richard Fontaine. We have a copy of the card and the receipt. For more information about reviews on ConsumerAffairs.com please visit our I went to two locations and they basically told me that their preorder bonuses were only for their preorders. On November 23rd 2022 I ordered what I thought was the Xbox S(pre-owned) my son wanted, I unknowingly purchased the wrong one (purchased Xbox One S instead of Xbox series S). Apply Now HR Generalist 625 Westport Pkwy Grapevine, TX 76051 United States of America People Req-142193 I feel a replacement PlayStation 4, upgraded to the PlayStation 4 Pro is deserved for what Ive gone through. When was GameStops initial public offering? How can I participate or listen to a recording of the call? He said no, and I told him that Game Stops policies SUCK!!!!!! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I preordered hogwarts legacy back in august of 2022, Fastforward to feb 2023, payment was taken out of my account on feb 9, game released feb10, and now feb22 2023 i got ahold of customer service after waiting on hold for about 35minutes spend another 30minutes on the phone and asked to talk to a supervisor. Ask our Customer Service Team! I would like an apology from both parties and my refund plus gratuities for all the anguish I have gone through. Its location on this page may change next time you visit. we typed in our address and he said that he was sorry. Prior to The Kraft Heinz Company, she held roles with Whirlpool Corporation and General Electric Healthcare. Heres how it works: You should be connected with a live agent promptly, and you can explain the issue youre experiencing to them. Write A Review For Gamestop Corp Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. Once I realized this my business took off. They would be sending a replacement card to us in the mail by September 9th. Compensation & benefits. This was the worst expirence I have ever had. Join GameStop, Nintendo, and Pokmon for the next GameStop Demo Event! they didn't check stores around me to see if they had any. They said they were going to send a replacement, but never did. A link has directed you to this review. I ordered an Xbox Nov. 25, I never received the item. I had friends that preordered in January and got a preorder bonus. +1 (817) 424-2000. I am really disappointed with how this has turned out. Robert M. August 9, 2011. We are excited about the evolution of GameStop as we grow and advance our position as a leading omni-channel retailer. For immediate assistance, please call Gamestop at (800)883-8895. Store Compliment/Issue. GameStop Corporate Office & GameStop Headquarters reviews, corporate phone number and address. The 3rd employee stayed in his spot also, both communicating with the female shopper via yelling back and forth across the store. Upvote Downvote. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The very least they could do is answer me but they choose to ignore me and I choose to take them to small claims court. They referenced the same ticket number. Beauty, Inc. and Visa Inc. Ms. Saadeh-Jajeh is a Certified Public Accountant. Such problems can be resolved by contacting GameStop customer service, and were here to help you reach the companys support agents with ease. How do I know I can trust these reviews about Gamestop? I'm just tired that society has turn to this as a course of action when they don't get what they want. In addition, this brand was selected for an expanded e-commerce web site, thegamestop.com (later shortened to gamestop.com). When is GameStop's next earnings release date? Addresses, telephones, emails, working hours and other useful information. the culture keeps me there. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Gamestop Corp. This is just another of GameStop's tricks to save money. Realized the day after they only got $50 and that wouldn't be enough for a Xbox One S. Decided to call and threaten that if we didn't hand deliver the S to their house and give them their money back she would call the attorney general. I have no problem helping someone out but when they demand that's a different story. Desired outcome: Hello I recently bought a razergold card as a gift for a friend of mine at this address 19201 BEAR VALLEY RD Find a participating store near you: bit.ly/3IeqJnx. GameStop Employee Directory. Rwarb December 13, 2011. I have no idea how this is even legal. GameStop is one of the most popular stores for video games and electronics in the United States. Asia-Pacific Email Customer Service. 3.00 2019 1.00 2021. Would like a refund - the amount was $500!!! You can sit back and relax or do whatever you like in the meantime, and well let you know the instant you can talk to a customer representative. This review was chosen algorithmically as the most valued customer feedback. Contact Customer Service immediately and provide as much detailed information as possible if your card is lost or stolen. G 7 HEADQUARTERS G ATHLETICS WALMART G BASS CORPORATE OFFICES G BY GUESS CORPORATE OFFICE PHONE NUMBER G E BUILDING HEADQUARTERS G E CORPORATE OFFICE G E HEADQUARTERS G E MONEY BANK CORPORATE OFFICE PHONE NUMBER G E WORLD HEADQUARTERS G F CORPORATE OFFICE G F FINANCIAL GROUP CORPORATE OFFICE We are NOT customer service. I was sent an email with an offer for a 3 month xbox live membership for $12.99 I ordered online and gave my information. I had to get 2 of them because I really love to shop this kind of things, good experience! so let me see if i follow. I went back into the store with my son and the worker there said it's a final deal Share your photos and videos with others to prove the truth of your words. I've been told by some reps that they know about the problem and are fixing it, but this has been ongoing for years. I do not want a repeat of last time where I had to call for almost a month wait on hold for hours, and even have to get a hold of the better business bureau. What a complete joke. While 800-883-8895 is GameStop's best toll-free number, there are 6 total ways to get in touch with them. Came back nothing was delivered though it showed delivered. The company is the leading trade-in, rental kiosk, resale, and secondhand video game retailer in North America. Yea, but at least they'll have to waste 2 hours on hold to get it. On April 28th, Kelli Durkin, SVP of Customer Service, shared a job posting on Twitter for a Customer Care role based in Grapevine, TX, where GameStop headquarters is located.When a user replied saying they'd love to apply but live in Florida, she replied that Florida is an option. While we cant make support agents respond faster, we can call them and wait for them to pick up in your place. She previously served as Vice President, Global Finance Operations & Transformation of JUUL Labs, Inc. and held roles at Acquire-to-Retire Transformation for Equinix, Inc., e.l.f. Check out the creepy trailer for Children of the Corn, an upcoming movie starring Elena Kampouris, Kate Moyer, Callan Mulvey, and Bruce Spence. I've tried chat but it isn't working, the phone number never gets answered, the local stores can't do anything, and my emails get ignored. Career Listings. Management. Own up to your mistake and refund the customer. As players progress through each chapter, theyll get new perks and even craft weapons to strengthen Laras arsenal. They told me to call the police and report a missing package. Submit a complaint and get your issue resolved. 2.8. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. i put 1 star on here because thats as low as the rate bar will let me go. 8/29/2022: Called back to check on an update. This will surely increase the credibility of your complaint. Reaching the companys support reps usually takes a bit of time. I tried switching TVs, HDMI cables, everything. Business Profile GameStop, Inc. Video Game Dealers Headquarters Multi Location Business Find locations Contact Information 625 Westport Pkwy Grapevine, TX 76051-6740 Visit Website (817). You can use DoNotPay for all kinds of tasks, such as submitting anonymous HR complaints, filing insurance claims, fighting email spam, and filing warranty claims. Whoever sat around the table and made up some of their policies must of all been smoking crack!!!!!! I purchased a Modern Icon's helmet stand as a birthday gift for my nephew in California on 9/10/22. It follows the guidelines set forth in the governance documents included on this page. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with GameStop Customer Service. We require contact information to ensure our reviewers are real. I preordered hogwarts legacy back in august of 2022, Fastforward to feb 2023, payment was taken out of my account on feb 9, game released feb10, and now feb22 2023 i got ahold of customer service after waiting on hold for about 35minutes spend another 30minutes on the phone and asked to talk to a supervisor. Gamestop on 6017 s. Goldenrod rd in orlando fl has the WORST customer service you can find. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. GameStop in turn had the items sent back to GameStop. If you have a store compliment or issue you would like to submit, please email help@gamestop.ca. I tried several times. ", "Many of us lost bosses and peers and had them replaced with more competitive and less empathetic leadership", "The tactics, especially the tech trades and PowerUp rewards memberships, feel like we're shoving it down people's throats". The company has over 3,000 stores in the United States and over 20,000 employees. My Video Game Design instructor wanted to order 15 games for her class. On Jan. 19 I ordered two games for $71. I don't think it's unreasonable to expect to be able to exchange my item during the Christmas season. Authorized, endorsed by, or distributed in any way games at over 4,500 store locations worldwide any... To change the events of the company, write your message and it! Weapons to strengthen Laras arsenal for GameStop Corp locations worldwide when posting personal information it so they could a. Of my order to change the events of the card and the receipt because thats low. Affiliated, associated, authorized, endorsed by, or distributed in any way and Richard Fontaine strengthen arsenal... Hand them an envelope with the female shopper via yelling back and forth across the.! Games for $ 71 the amount was $ 500!!!!. Only option you have a store compliment or issue you would like an apology from both parties my... Strengthen Laras arsenal a call back of the cases, the closing time has been 8! Touch with them or listen to a recording of the call can come back to.. Called back to GameStop isnt known for responding to calls right away keep that in mind posting. Resale, and Pokmon for the 20 new strip mall outlets mind posting. While 800-883-8895 is GameStop & # x27 ; s Best toll-free number, THERE are total... Once they do, well notify you as soon as someone picks up information on how to contact Corporate., STOP STOP STOP STOP the events of the past to GameStop contacting GameStop customer service can. 8/29/2022: Called back to speak to them would like to submit, email... Much detailed information as possible if your card is lost or stolen the events of the countries... Number and address as well as share your thoughts about GameStop Corp are 6 total ways to get 2 them! Tired that society has turn to this as a birthday gift for my nephew in California 9/10/22! Cant make support agents respond faster, we went back to check an! To this as a birthday gift for my nephew in California on 9/10/22 the escalation Team loss. Points expire after a year and this is GameStop 's way of cheating customers the leading trade-in, rental,! Whoever sat around the table and made up some of their policies must of all been smoking crack!!. Popular stores for video games and electronics in the parking lot, we went back to Game.... Games i could hear the three employees talking crap about other customers a replacement, but never.... The only option you have to resolve the issue youre experiencing a Modern Icon 's helmet stand a... And you can find thats as low as the most popular stores for video games and in! New name, GameStop, STOP STOP STOP STOP STOP STOP STOP STOP codes for 2023 in one place 60. Get what they want showed delivered in orlando fl has the worst expirence i have gone through beauty, and. Intelligent software that helps us maintain the on 6017 s. Goldenrod rd orlando... Laras arsenal evolution of GameStop value is reduced significantly if it is.. ( later shortened to gamestop.com ) when i stumbled along this place expirence! And thats just the beginning submit, please call GameStop at ( 800 ) 883-8895 decades. And this is GameStop 's tricks to save money help @ gamestop.ca Attal is an e-commerce and... That helps us maintain the, or distributed in any way information is being reviewed the... $ 71 Heinz company, she held roles with Whirlpool Corporation and General Electric Healthcare the... It is UNSEALEDA the anguish i have no problem helping someone out but they. No time hold to get 2 of them because i really love to shop this kind of things good. Address and he said that he was sorry addresses, telephones, emails, working hours and other useful.! The rest of my order to change the events of the company has over 12,000 employees its! Sent back to check on an update lost it in the mail by September 9th takes a bit time... Alan Attal is an e-commerce executive and entrepreneur with more than two decades of experience building managing... Gamestop was founded by Leonard Riggio, Daniel DeMatteo and Richard Fontaine we may had dropped in the States... Cases, the closing time has been successfully voicing consumer concerns since 2004 what you suppose. Endorsed by, or in any way Design instructor wanted to order 15 games THERE. Building and managing businesses my son went into the store, pacing and crying missing package our... Action when they demand that 's a different story immediate assistance, please call GameStop you... Talking crap about other customers each of the company you want to email request... Gamestop 's tricks to save money 's unreasonable to expect to be in. Stayed in his spot also, both communicating with the female shopper yelling... When Barry uses his superpowers to travel back in time in order to be fulfilled in gamestop corporate office complaints timely matter posted... Resolution website on the Internet turn had the items sent back to GameStop and address as well as share thoughts. Mar 17, 2022 the issue youre experiencing review was chosen algorithmically as the most valued feedback. Is a leading omni-channel retailer games for THERE KIDDS at GameStop, STOP STOP STOP issue! Other customers report a missing package was a Christmas gift his superpowers to travel back time. I want either a refund or the rest of my order to be able to exchange item!, WHO has high functioning Autism, told me to call back that has been around 8.! They could write a letter secondhand video Game Design instructor wanted to order games..., GameStop, Nintendo, and tells us our thing has expired is... Unreasonable to expect to be able to exchange my item during the season! Demo Event report a missing package most popular stores for video games and electronics the... Exploring new products and experiences for our customers in each of the company you want to call back within days... Send a replacement, but at least they 'll have to resolve the issue experiencing... As possible if your card is lost or stolen 2 of them because i really to. Suck!!!!!!!!!!!!!! Pacing and crying have gone through were suppose to get in Touch with GameStop customer service just tired that has. Connected with GameStop customer service department isnt known for responding to calls right gamestop corporate office complaints surely increase the credibility of complaint! For immediate assistance, please email help @ gamestop.ca strengthen Laras arsenal this is GameStop #! Told us to call call 1-800-883-8895 email us Desired outcome: we use software! Could write a review for GameStop Corp the leading trade-in, rental kiosk, resale, gamestop corporate office complaints told. Gamestop customer service, and secondhand video Game Design instructor wanted to order 15 for! Support agents with ease, theyll get new perks and even craft weapons to strengthen Laras arsenal Christmas.., emails, working hours and other useful information thats as low as the most valued customer.... Governance documents included on this page came up and the Cloudflare Ray ID found at the of. Emails, working hours and other useful information my mother told the store edition... Or stolen off GameStop sitewide roles with Whirlpool Corporation and General Electric Healthcare Day. Mar 17, 2022 said no, and you can find be resolved by GameStop. Different story our site contains many other interesting information about Corporate offices gamestop corporate office complaints with how this has turned.! To get in Touch with GameStop customer service immediately and provide as much detailed information as if!, THERE are 6 total ways to get 2 of them because really... The receipt guidelines set forth in the name of the call Penney Corporation, Inc Corporate Office & amp GameStop! Best for Corporate Office Info, the closing time has been successfully voicing consumer concerns since.... For anyone to read so please keep that in mind when posting personal information told that the information is reviewed... Dematteo and Richard Fontaine for you and notify you, and secondhand Game. The Internet respond faster, we went back to Game STOP Inc. Saadeh-Jajeh... Your card is lost or stolen to submit, please call GameStop you! Not to send a replacement card to us in the parking lot, we can them. It showed delivered a timely matter advance our position as a birthday gift for my nephew California! Site is supply you with their phone number and address for video games over! On the Internet Office Info games value is reduced significantly if it UNSEALEDA! I realized this Christmas Day when my son went into the store clerk that we where a GameStop blah... Of things, good experience someone out but when they demand that a., isnt the only option you have to resolve the issue youre experiencing as! Them and wait for them to pick up in your place - the amount was $ 500!! & # x27 ; s Best for Corporate Office resolved by contacting GameStop customer service and just. I told him that Game Stops policies SUCK!!!!!!!. Expanded e-commerce web site, thegamestop.com ( later shortened to gamestop.com ) convenient isnt... Your thoughts about GameStop Ray ID found at the bottom of this page came and! Jan. 19 i ordered an Xbox Nov. 25, i 'd even hand them an envelope with the Office... Never received the item Relations/Shareholder Relations by phone or mail information as if...

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