If you're using browsers older than Chrome 28, Firefox 27, Microsoft Edge 12, Safari 7. I'm worried about being able to afford my repayments. I've sent a text to opt out of the interest rate increase, but I haven't had a response. Can't use giftcard with nectar points and/or paypal now? Once your arrangement has ended, please call us on 0345 601 0798 so we can then discuss your Persistent Debt repayment options with you. Here are a few reasons why you might not be able to update your limit: How do I increase my credit limit? How will I know when my Argos Card account is not in Persistent Debt? Instead of Live Chat with disinterested faceless beings. Why does the letter say I am? Can I reset my security details if my email address is incorrect? @ArgosHelpers Hi. Been reaching out for support for 3 days with no response! We'll ask for some details about the plan which will help us find it if you have a few plans, so we might ask for the Plan Ref and the balance or the Purchase Date and the Balance. Omg thus Country has become a failure in every aspect. The Annual Percentage Rate (APR) is the total cost of having an Argos Card, expressed as an annual percentage of the total amount of credit. Also, if you don't have an email address that you still have access to on your account and you forget your Memorable Word or Security Number you won't be able to log into this website. Money Worries If you're worried about keeping up repayments to your Argos Card, or have an unexpected strain on your finances, give us a call. @garrettdonnelly @Sums_World The Argos model is no longer sustainable. Determined to go into 2023 with a slightly more organised house! Argos are a con. @brettclaxton @ArgosHelpers Thanks. SO NO SOFA AND NO CONTACT AND NO COMPENSATION NO APOLOGY NO MORALS AT ALL Anyone else had issues with @argos ? I can see it, but it has no value. What are my options if I don't want the interest rate on my account to increase? Facebook. In the case of Argos, I have had to spend several hours in Enter your debit card number so that we can check that it's one we accept, then - if you have more than one plan on your account - choose one of the options: NOTE: Always make sure that you pay your minimum payment against Normal Credit before making payments against any other plans or you may incur late fees and more interest. Lillian. Product not as advertised. How will increasing the interest rate impact the way my account works? Why is that? @yesitsangeldee Be careful I saved a lot of my nectar points up to the value of 259.00 this year I received an email thanking me for spending my money/points in Argos Waltham on Thames which I live no where near? The funds will leave your account on your payment due date (which is shown on your statement). Does Persistent Debt affect my credit score? If you only make the minimum payment each month, just before your payment date it'll take you 14 years and 8 months to pay off your balance. @ArgosHelpers I'm sorry Jack. I made a payment to a plan but the payment has gone towards a different plan. What do I do if I'm struggling to pay my bills? the duration of your original Plan). If you want to make a payment to a specific Buy Now, Pay Later plan then you'll need to use myargoscard.co.uk or the My Argos Card App. You can also find out more information about how to set up Fixed Payment and Full Statement Balance Direct Debits HERE. If you pay off some of the balance during the plan, you'll see on your subsequent statements that the Potential Deferred Interest reduces. @ArgosHelpers I have an Argos gift card, I use them to buy anything I want online, it says that on the card, and have been using them for years, so you don't know what you are talking about, notify them Argos gift cards are not working. Other lenders will be able to see it and use this information to decide whether to lend money to you or give you credit. How do I contact you? If you're unsure whether or not the Direct Debit is set up, give us a call. I've recently changed my name. If you're on a mobile device, make sure your signal is ok and that you have the data available to download a PDF (they're about 400KB each). Why is it important that I take action? Once we have received your completed form we will add the details to your account which will allow the person you have nominated to access, change and manage your account in full. Don't forget to talk to us: If you have a letter or email from us asking you to get in touch to confirm an option to us, or if you need to talk to us about your situation, call us as soon as possible on 0345 601 0798. No, we can't change your minimum payment without changing your agreement with us. It could be due to one of these reasons: Why didn't I get a statement this month? If you get in touch, we'll ask you about your income and outgoings so you can feel confident you're only repaying what you can really afford. Call their free debt advice helpline or visit. @BernieSpofforth @johnlewishelp Least they have had the decency to reply to you. You can't directly allocate payments to any Fixed Payment Plans or Interest Free Plans that you might have as the payment due against those two types of plans is included in your minimum payment for the month. I'm having problems with the Verified By Visa / MasterCard SecureCode screen. Why am I being told that my details can't be found when I am trying to register? Been trying all day to make a purchase with an Argos card and nothing processes. Once with BC, twice with Bombers, and once with Argos. @markzwol We like to remind customers of this to help them avoid their account entering Persistent Debt, which happens when they've paid more in interest, fees and charges than they have towards their original purchase. @sainsburys Post: Argos Card Services, Units 1-12 Futura Park, Aspinall Way, Middlebrook, Horwich, Bolton BL6 6PG, Telephone: 0345 266 0701 (Open Mon -Saturday 9am-5pm). It's worth remembering that this process can take up to a month. Lines are open 8am to 6pm Monday to Saturday and 10am to 6pm Sunday. @charmayne1 Why is logging in so difficult? You can't register the Argos Credit Card (the black Visa credit card) on this website, only the Argos Card. Check that you have no security software running that might be blocking the PDF from downloading. If you go over your credit limit you may be charged a 12 fee which is detailed in your terms and conditions. @MattMurdock_77 I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. Please advise. Posts: 2. Downdetector is among the federally registered trademarks of Ookla and may not be used by third parties without express written permission. You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. Visa Debit, MasterCard Debit or Maestro) and press Make A Payment when you're logged in. @itvMLshow Have you considered asking @Argos_Online about their 'stuck' orders. @ArgosHelpers I have held it for at least 2 years. Your APR is displayed on your latest statement. How do I get past it? Ikea, Amazon and the internet have replaced it. argos card unable to process payment. Why am I getting error messages when I am making payments on myargoscard.co.uk? What happens if I lock my account? How is interest calculated on Buy Now Pay Later plans? They were a great and friendly employer. @Argos_Online is Argos online site down? The points are still not showing on my linked Nectar card. Via Today, I took a Coffee Machine back to Argos, Dover to have a refund as I didnt think that the milker was working properly. On the homepage you'll need to enter your Login ID and your Surname, press Next and then enter your Memorable Word and a five-digit Security Number. FONT-SIZE: 14px; OVERFLOW: hidden; BORDER-TOP: black 1px solid; FONT-FAMILY: Arial, sans-serif; BORDER-RIGHT: black 1px solid; BORDER-BOTTOM: black 1px solid; WORD-BREAK: normal; PADDING-BOTTOM: 10px; PADDING-TOP: 10px; PADDING-LEFT: 5px; BORDER-LEFT: black 1px solid; PADDING-RIGHT: 5px The more you pay off and the earlier you do it, the less Deferred Interest may be payable. No reply now for 3 Days to my DM? What is APR? Ikea, Amazon and the internet have replaced it. Please contact us if you are having repayment difficulties. - Securely log in with the touch of a finger or a simple 4 number . Argos Pet Insurance they refuse to talk to the Vet involved. but no warning when ordering. "I would like my payment automatically allocated" - choose how much you want to pay in total and we will allocate that total against the plan or plans that are due to incur the most interest. Refunds (which take up to 7 days) only start when you contact them. @atjustina @ArgosHelpers is there an issue with the website taking payments from argos cards today? If you make only the Minimum Payment each month it'll take you longer and cost you more to clear your balance so feel free to repay as much as you want to in addition to your Minimum Payment Direct Debit. @ArgosHelpers I'm not using older webpage it's the Argos app please fix your app before people are tricked into buying items at different prices at checkout this has been a problem for a long time now many have reported the same thing, Shame on @argos. @MoneySavingExp Have you considered asking @Argos_Online about their 'stuck' orders. You can change your phone number and email address in the App, and you can change your address, phone number and email address on myargoscard.co.uk. Find out more about Deferred Interest here. Your payment history will show on your credit file and can affect your credit score. In addition, the Normal Credit Interest Rate will apply to the whole Normal Credit balance each month, until the balance is cleared, we refer to this as interest on interest. Users having issues with points not added, Argos, Ebay & Esso to name a few. @KASZUKO_ I'm afraid you will need to contact Argos directly about this. Double check the message you've sent to make sure it matches the instructions we've given you, as the system we use can't register your request properly if there's things like spelling mistakes or if you've typed the wrong number. Terrible service from Argos / Yodel. When you get in touch with us, we will make a note of which option you've chosen and monitor your account to make sure that you're paying what you need to. blue glock 26. We want to help. Can I register again? If you have any Buy Now, Pay Later plans that start and end before the rate change, the Deferred Interest will be charged at your current interest rate. Enter the long number in the 'Card number' box. Please advise. I've sent a text to opt out of the interest rate increase and received an error message. No - you can only register one Argos Card account on myargoscard.co.uk. Struggling to pay your bills? @gordon_struth Please rest assured that the payment won't be taken and we'll automatically cancel the pending amount within 24 hours. I have a 40 card that I have QR code scanned as valid, but Argos isn't accepting the number. Not Argos either. No-one can be forced to accept a credit card as a payment for a debt. @afuturesound Call us on 03456 400 703 to see how we can help. Called up c/service and they reimbursed points/money. @nectar has to be the worse customer services ever. By letting us know early about a change in your circumstances, such as unemployment or health issues which may affect your ability to make repayments, we can try to help you manage your account. @_sarahxla @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. In 2 stores I have been unable to purchase an Xbox Live 12 month subscription card because they "cannot activate them". No - as the main Card holder, you are solely responsible for managing your account. How might the proposed Royal Mail strike affect my Argos Card? If you definitely want to close it then give us a call or contact us through myargoscard.co.uk. Thats the problem. The same encryption also occurs when we display screens back to you. If you have been in Persistent Debt for 18 months and we will send you a letter or email asking you to choose from some options. It has 34 stores there with c580 staff. Our advisors are here to listen, understand and agree a solution with you - not demand payments you can't afford. If you choose to spread the cost over a longer period, then you will be charged Deferred Interest on any balance remaining at the end of your plan, which you pay as part of your minimum monthly payment. Go to 'Request New Credit Limit', enter your Annual Income, tell us the TOTAL credit limit you would like to have - that's your current limit PLUS the amount you want (e.g. For example, let's say you have a Normal Credit balance of 500 on your Argos Card with an interest rate of 34.9% APR and you don't make any other purchases. No reply now for 3 Days to my DM? We monitor the activity on everyone's account each month so we know when someone's account meets the FCA's definition of Persistent Debt. The interest on any remaining balance is backdated to the date of purchase, and the rate applied to this Deferred Interest will depend on your Buy Now, Pay Later plan start and end date: What are my options if I don't want the interest rate on my account to increase? It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. Fab customer service ? You might notice that some Plan Refs are the same as others - that's because they're not unique and they just tell us what type of plan it is. All you need is your bank account number and your sort code. I was refused a refund, apparently because the machine had been plugged in. @goutmaskreplica Anyone know if Argos have to give me a replacement straight away for my broken Xbox if I bought 3 months ago. To maintain a quality of service, calls may be monitored or recorded. @Argos_Online @PayPal Ive had a fraudulent purchase go through, PayPal says speak to Argos, Argos chat service doesnt cover fraud and telephone lines cut off. @rfallon Just Bots that are stupid refusing to recognise issues????? @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @JulietPapa65 We are committed to resolving your complaint to your satisfaction and hope that together we can reach an agreement. If you make only the minimum payment each month, it will take you longer and cost you more to clear your balance. If you use both the App and this website you'll need to set up both separately). We like to remind customers that paying more than the minimum amount will reduce the interest charged and the time it takes to pay the balance which will help them to avoid their account entering Persistent Debt, which happens when they've paid more in interest, fees and charges than they have towards their original purchase. If after that you still get an error message, call us on 0345 608 0152 so we can make sure your request has been logged and start the closure process. Your Security Number is a bit like a passcode - but unlike the passcode you might use for an App or your phone, this one is five digits long (and it's not the same as your My Argos Card App passcode. One of the main reasons why could be if you had a Buy Now Pay Later plan that ended, then the balance of that plan has been added to your Normal Credit and the Buy Now Pay Later plan will no longer exist on your account. Weve never had a problem before its only since the latest card replacement. If you don't pay in full in this time, you'll be charged interest. If you can confirm that you're able to increase your monthly payments or repay your balance in full, we will be able to remove the suspension on your account. Persistent Debt is where a customer has paid more in interest, fees and charges in an 18 month period, than they have towards paying for the item they originally bought. previous price 139.99 previous price 139.99. @Argos_Online I have just posted on my facebook local residents group and warned 6 thousands potential customers about the issue which seems to be reocurring, hopefully more people wont get conned by Argos, @CooperativeBank mobile banking not working can't get through on phone number .tried tesco and argos says contact bank what's going on, @CooperativeBank Something wrong 1/1/23 co op banking card not working have tried tesco and argos please advise ASAP can't get through on the phone number 03457212212, @ArgosHelpers I'm having problems with my Argos gift card what do I do. And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . Why do you need my contact details? Date of experience: 12 September 2022. Can I pay half cash and half Argos Card? Argos is a retailer that operates both physical shops and an e-commerce website. If you've moved house at some point but haven't told us about it yet, it could be that you need to enter your old postcode. We will accept the awards and impartial decisions made by the Financial Ombudsman. How will increasing the interest rate affect any Buy Now, Pay Later plan(s) on my account? Now mid Saturday morning and no idea when it's being delivered. How Deferred Interest is included as part of your Minimum Payment?'). Bank Of Ireland) aren't working at the moment. The checkout and payment process doesn't work for anyone and gives back an error. Interest is calculated on a daily basis from the date of the purchase until you repay us, and will be added to the account each month on the statement date. @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. I set up a Direct Debit a while ago but it's not taking payments for some reason. 16 days, money back, no questions. Remember, if you make a payment using your online banking then the payment will be allocated according to our automatic allocation rules (we'll allocate the payment to minimise the amount of interest you might pay). Are you worried someone else is controlling your finances? After many attempts (stop/start turbotax, reboot system, remove Ccard from GooglePay, etc) I finally got around this problem by logging in as guest in the intuit login page that pops up when getting ready to make the payment. Find out more on their website, A registered national debt advice and education charity offering free, confidential support and impartial advice to anyone worried about loans, credit and debt. What's Verified by Visa and MasterCard SecureCode? Why am I being told that my details can't be found when I'm trying to register? Why can we not phone and speak with a competent person. Given meesly 5 voucher as a sorry and still nothing. Why can't I change my credit limit? email inbox, online bank account, etc. Omg thus Country has become a failure in every aspect. Cleared cookies, cache and tried on different devices and browsers. If someone misses several minimum payments in a row then they're in breach of their credit agreement, and we have to end all of the plans and ask for repayment on everything, so all of the plans are added to Normal Credit. @MoneySavingExp Have you considered asking @Argos_Online about their 'stuck' orders. Of course. Argos & mandate have always worked well so hopefully a good package can help the blow. Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? You'll automatically receive these text messages if we have an up to date mobile number for you on our system. Check to see if your payment method is up to date. What should I do to ensure I don't pay more interest than I need to? Did anyone else used to use Argos as a free tool hire place? @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. You can contact our Customer Payment Solutions department by letter or telephone. We encourage all our customers to pay more than the minimum payment, as this will help you repay your balance faster and pay less interest. Andrew Harris is actually a 4 time Grey Cup winner. Ive tried multiple times. Up to 1% of orders experience technical problems (a lot of orders!) @Argos_Online I have just posted on my facebook local residents group and warned 6 thousands potential customers about the issue which seems to be reocurring, hopefully more people wont get conned by Argos, @Barbara250254 We will never ask you for your login details for myargoscard.co.uk. meg giry songs phantom opera. In order to move out of Persistent Debt, you should pay what you can afford to, as often as you can. If you've forgotten your login details and you enter any account verification details incorrectly when we ask for them, your account will be locked for 4 hours. @garrettdonnelly @Sums_World The Argos model is no longer sustainable. We'll make an instant decision, and if your request is accepted then your new limit will be available immediately (even if it doesn't show on myargoscard.co.uk straight away). In some cases, it may take around a week for your card to be blocked while these changes take place. Go to, Provides free, confidential debt advice in each council area throughout Northern Ireland via an online chat service and by phone. @Happyintelect PayPlan has widespread support from debt advice groups, unions, employers and members of the credit industry, and offers free advice and support to help people with their finances and find a way out of debt. Customer service pitiful. Ta ta. Why has one of my plans disappeared? @ChilcottLes Hi Leslie. There's nothing you need to do as the funds will appear back in your account within five days depending on your card issuer. Payments can sometimes take up to 5 working days to show on your account depending how you make the payment (see here for more info). You will be charged interest on any balance remaining at the end of the plan, calculated at your normal plan rate starting from the date of purchase. This does not prevent you from settling your balance early should you wish to. This is so that you can either confirm that you're still able to make increased monthly payments, or so that you can let us know if your circumstances have changed. They were a great and friendly employer. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Mobile Safari 5 or Opera 20, then you might find you have problems using this site. FONT-SIZE: 14px; OVERFLOW: hidden; BORDER-TOP: black 1px solid; FONT-FAMILY: Arial, sans-serif; BORDER-RIGHT: black 1px solid; BORDER-BOTTOM: black 1px solid; WORD-BREAK: normal; FONT-WEIGHT: normal; PADDING-BOTTOM: 10px; PADDING-TOP: 10px; PADDING-LEFT: 5px; BORDER-LEFT: black 1px solid; PADDING-RIGHT: 5px National Debtline also helps people to budget and look for ways to increase their income. Will I need my login details to make purchases or manage my account over the phone? Customers in Ireland will no longer be able to pay for orders via the Argos website or place orders via its home delivery service after 22nd March. Thanks, Meg. @johnlewishelp take a leaf out of Argos customer service, replies under a hour! We're sorry that you're considering closing your account. Check the back of your latest statement for all the ways that you can make a payment. Paying by HIGH STREET BANK, BUILDING SOCIETY or POST OFFICE Please allow 5 working days for payments to reach your account. They said it is up to Paypal. Argos DB Jamal Peters reportedly has signed with the Atlanta Falcons. Argos are a con. Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? @MartinSLewis Have you considered asking @Argos_Online about their 'stuck' orders. Why is that? You can find some information about how long it will take you to repay your balance, how much interest you might pay and how much you could save by paying more than the minimum each month by visiting cardcosts.org.uk. To help you to stay within your credit limit, we'll send you a text reminder when you've used 95% or more of your credit limit. Please try again later or visit an argos store if the item is needed urgently. So why go to Argos then? Visit our Cookie Consent tool if you wish to opt back in. Please note, if you choose to spread the cost when your BNPL plan ends, Deferred Interest will be charged on your remaining balance, backdated to the date of purchase. How do we apply your payments? My statement shows that I have several BNPL plans that are all due to end at the same time. @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. No Mario Kart. @Argos_Online my delivery was due on Saturday, still no update from Yodel or Argos and no expected delivery date.appalling service and want to cancel and have a refund! Can I turn off my paper statements and letters? You can submit a request for a Minimum Payment Direct Debit on myargoscard.co.uk. Can I register an expired Argos Card so that I can still manage my account? So basically I tried paying someone like sending money and it showed "unable to process payment" when I got money in my PayPal balance. This is so that we can help you to start repaying your balance more quickly and pay less interest. Interest is calculated based on the amount outstanding at the end of the plan from the date you took it out. Use a valid debit card (e.g. You should receive your statement within 10 days of your statement being printed. but no warning when ordering. Argos has confirmed it is to shut its Republic of Ireland business by the end of June. How you pay is entirely up to you and all of the ways to pay are listed on the back of your statement, which include: If we sent you a letter asking you to choose an option and you chose to make increased monthly payments, remember to make sure that you're paying your increased monthly payment amount. So Visa Debit, MasterCard Debit and Maestro are accepted methods of payment but AmEx and MasterCard or Visa Credit are not. Please be aware that there are also many similar debt management businesses that will charge you for their services. If you can, you should try to take action to move your account out of Persistent Debt. 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