b. improving on existing technology Instead of these extremes, the right approach is an iterative process in which the CEO is in charge, because it is the CEOs job to formulate strategy, but the CEO wisely gets the maximum amount of advice from the board assuming that the board has useful insights. Policy Governance, an integrated board leadership paradigm created by Dr. John Carver, is a groundbreaking model of governance designed to empower boards of directors to fulfill their obligation of accountability for the organizations they govern. 0000006110 00000 n Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. We all know that of course, but aspects of the why, what and how of board engagement in strategy are still contested in theory and practice. Question text Marked out of 1. On others, the prevailing view is the extreme opposite: their job is to wait for management to come forward with its strategy and to either approve it or not. It is an objective more appropriate for a marketing plan. The correct answer is: the internal environment In her 29 years with Deloitte, she has also worked in Deloitte & Touche LLPs Audit and M&A practices. Question text a. Ones ability to be flexible and think strategically. b. 0000029362 00000 n Some CEOs invite their directors to internal meetings and town hallseither to observe, or to learn about a specific topic in greater depth. 12. Objectives Strategies to optimize board collaboration. To stay logged in, change your functional cookie settings. Too much information can be just as bad as too little information. Another said, I used to dread it when the 12 inches of paper arrived on your desk. a. Practically, this iterative process can be done in three simple steps. 59 0 obj<>stream An open spirit is what allows for a productive conversation. <br><br>Most recent accomplishment is serving on the exec team of a new challenger bank, to build the company from the ground up, gaining a banking licence in December 2019 and launching during 2020 . Question text Vision and problem solving skills. 1. Suppliers and customers reward good corporate performance by ________. What is a strategic design for how a company intends to profit from its strategies, work processes, Feedback c. intervening board In today's disruptive marketplace, many CEOs and business unit leaders have learned that they can no longer shield their organizations from ambiguity. Not flaggedFlag question Strategic Management Page-179 Lesson-1: Strategy Implementation: The Basic Issues Learning Objectives: After studying this lesson, you should be able to: Understand the importance of strategy implementation vis--vis strategy formulation. What is a strategic disadvantage of being a first mover? Not flaggedFlag question List the principles and practices for ensuring the effectiveness of the, compensation committee as recommended by The Council of Institutional, Briefly discuss the criteria or benchmarks used by the compensation committee. One notable exception: Jeffrey Sonnenfeld, Melanie Kusin, and Elise Walton, What CEOs really think of their boards, Harvard Business Review, April 2013. c. Segregation of duties. Additional Support for Learning Project Board. Management's implementation of board strategies and the board serving as the key decision maker are best associated with: a. Certifying board. Marked out of 1. &-C0Npby{62uU6 Through the strategic management process, it allows the organization to formulate sets of decisions, actions and measures - collectively known as strategies - that are subsequently implemented in order to achieve organizational goals and objectives. Marked out of 1. A strategic board would qualify simply as a nice to have were it not for the blistering pace of relentless disruptionno longer episodic and isolated, but continuous and ecosystemic. c. reputation for being a follower Question text Remain idle and complacent with current performance This doesnt necessarily mean interacting with the board or a board committee as a group. d. covering director Boards represent a unique wealth of strategic and leadership experience that CEOs should want to tap into. Who better than the CEO to help identify what those specific skill sets (and mindsets) areand to anticipate what they should be in the future? Board engagement. tE}+mPE:n^mRD3y[* !W3!Lt`IdJ!^;L|tg/sx>I(2'0 6 Corporations run best when the board and senior management hold the same perspectives on strategy, priorities and risk management. One director who is also a governance committee chair declared that board recruitment was one of his most important tasks. Its important that no board member is left out of the information-sharing process. But that's not informing the board; that's informing individuals. 0000003489 00000 n Question text Feedback strategies that result in above-average returns. Question 36 Select one: Question 10 Marked out of 1. Completed on Sunday, 17 May 2020, 6:50 PM Meanwhile, the world around them is in constant motion. Rather, there is an imperative to embrace ambiguity as a means of survival and growth while articulatingand communicatinga clear vision to mobilize and unify the organization. Question text The most successful boards are able to combine strategic vision with effective group dynamics in order to make the best decisions possible. c. integrated marketing communications (IMC) He wished for some clarity and consistency. b. But now, you get the iPad, and secretly hidden are 1,800 pages. 0000003813 00000 n Set deadlines for the change. With that in mind, the directors we spoke with exhorted CEOs to be fearlessly open and transparent. what percentage of baby boomers are millionaires post oak hotel sunday brunch gator patch vs gator pave white sands footprints science. 5 Steps in the Change Management Process. Select one: Question 46 b. Abortion Safe Access Zones: Ministerial Working Group. management, staff, volunteers) those who will be affected (e.g. The board's role in strategic planning entails identifying priorities, establishing goals and objectives, finding resources, and allocating funds to support the decisions that need to be made around strategic planning. Question text Most disconnects that I have witnessed developing between boards and CEOs are the product of the CEOs strategy attempting to address problems other than the ones that board thinks are most critical. 2. Not answered Question 3 Intervening board. One possible answer lies in the recognition that CEOs also have bosses: the boards who hire them, evaluate them, set their pay, and sometimes fire them. c. looking for ways to enhance existing work processes In the process, CEOs can establish a new habit of continuous, open, explicit conversations with their boards to cocreate a board experience that drives the mutual trust, collaboration, and partnership necessary to rise to the occasion. This 2-day Board Strategy & Risk Management Programme is a core module designed to explore the role of the Board in strategy setting and implementation in order to meet its goals whilst responding to changes in its environment. Vincent is a managing director with Deloitte Consulting LLP in the US Strategy service line, Monitor Deloitte. a. Certifying board. Question 31 Select one: They may need to consider new ways to include the management team in board meetings. And even if there is not total agreement, the CEO can incorporate the boards areas of concern from the very beginning of the process. 4EG"t.yWmj21qdCCcQdj[`eP!2)H5m%ZAw8Fcj?fW}pi#i'_"avnPmq-NYeF @,SY3vx#B-6l]-Og(-3V t"IP. Email a customized link that shows your highlighted text. You would need a really strong lead [independent director] to counterbalance. The plan typically sets goals and charts a course over a period of several years and is reviewable at intervals established at the outset. Control environment and monitoring. Which analysis in the marketing planning process looks at the companys history, products, and Question 38 endstream endobj 223 0 obj <>stream When you read a two- to three-page summary instead of a deck of slides, you get a much stronger flavor of the CEOs position and what it is that the CEO wants to discuss., Varying the presentation of information can also be essential. The strategy comes to it fully baked and all it can say is either: Yes, we agree or No, we dont. The latter is, plainly and simply, a no-confidence vote and leads directly to the same place as above: the board should fire the CEO, if the CEO doesnt resign first. d. Intervening board. On some boards, the prevailing view is that strategy is their job. W=QBjP+AN l?h3D>:LRd),m-k9[VVVE*m single family of software modules. b. Insurance payable to the directors and officers of a company if they get sued for. The correct answer is: operating board Select one: Board structures may differ among family-owned SMEs. b. be technologically innovative. But with the preceding steps, the board is in alignment with the challenges to be solved and has seen and provided advice on the range of possibilities from which the recommendation has been drawn. Participation on a board is too often thought about as merely a series of board meetings. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. ________ are what you want to accomplish with a strategic plan. The correct answer is: Does not have any other relationships with the company other than his or her Marked out of 1. The correct answer is: first mover c. Strengths, d. Opportunities Is the CEO already the board chair, or is the CEO attempting to become the chair? d. conglomerate Launch small-scale pilots for the change. Question 30 We now live squarely in the era of the Big Shift, and CEOs need to adapt.3 For CEOs, the stakes have never been higher, and they need every last resource at their disposal not just to stay in the competitive game, but ideally to shape what the rules of the game are before another player writes them to everyone elses disadvantage. Corporate governance and the strategic management process You have the same financial information. c. Passive board. Feedback a. risk of competitors imitating innovations 0000000016 00000 n Marked out of 1. Not answered Developed a Technology Strategic Roadmap and identified $6 million of year-over-year savings through operational efficiencies and revenue growth. c. Passive board. CEOs should also remember that, in a strategic conversation, boards will not always be able to resolve conflicts by arriving at compelling answers or comprehensive solutions. In such cases, it can be more important to agree on well-defined actions. Maureen Bujno is a managing director in Deloitte LLPs Center for Board Effectiveness. Exceptional organizations are led by a purpose. Marked out of 1. View in article. Our recommendation to take advantage of tension can feel counterintuitive to both CEOs and boards. See how we connect, collaborate, and drive impact across various locations. Not answered She is based in Santa Barbara, CA. 0000004821 00000 n d. competitive model. Prepare for the change with open communication. Copy a customized link that shows your highlighted text. The correct answer is: a basis to determine if the goals need to be changed If a board that meets just a few days a year can do a better job of setting strategy than the CEO who is in the business 24/7, then the board has the wrong CEO. Not flaggedFlag question Question 22 Curate information, and then curate it again, 6. Not answered Use real-life examples. c. Investing in the company at the lower desired rate of return of investment. d. Did not attend a school supported by the company . A compliance culture can be promoted through the establishment of a centralised __________. For a competitive firm, if any level of production results in losses, the loss-minimizing output level is when: A. marginal product equals marginal cost B. marginal revenue equals marginal cost C. In the past, the community relations function was deemed a(n) ________ between the organization and its immediate community. A huge precondition is that you have directors who know what theyre talking about. Not flaggedFlag question CEOs will likely be willing to be transparent to the extent they experience mutual respect, trust, and support. Select one: Its not necessarily easy for boards to contribute to strategy, however, or even to embrace the idea that they should. a. operating board b. To chair or not to chair? d. The external environment is assumed to impose pressures and constraints that determine the The correct answer is: Ones ability to be flexible and think strategically. If board members think setting strategy is their job, they should probably fire the CEO. Select one: This may seem unnatural to CEOs accustomed to taking a more reactive or passive stance toward the boards role in oversight, compliance, and the execution of its fiduciary duties. d. Intervening board. For instance, one CEO told us that, instead of slides, he now writes short white papers up to three pages long when he requires the boards perspective on a topic. b. passive board Select one: b. internal resource management Question text While there is no shortage of advice on how boards can improve their effectiveness as the corporate and management oversight entity, there is far less written on how CEOs and boards can work together to enhance their relationship for strategic benefit. At Deloitte, our purpose is to make an impact that matters by creating trust and confidence in a more equitable society. Not flaggedFlag question objective and independent of management is the: Which of the following can be diversification classifications? 0000001118 00000 n b. a duty of care Boards are in a unique position to pressure-test management's decision making, ensuring that the strategy is tailored to each business environment and continually probing key assumptions to make sure they remain valid. A key challenge for CEOs is how. It is important, when discussions grow heated, to accept and name the tension instead of avoiding it or, worse, allowing it to simmer and grow under the table. A strategic planning process identifies strategies that will best enable a nonprofit to advance its mission. Question 23 Composition-complacency can inevitably lead to a board losing its strategic mojo. 'sBz 77M 0C/BQ+>`c@E>v3B S%E12p*d*l(~*pDu9VP}5"FG"PwTNJbsN%R6TEV0!C%,QT2;g')gFUs*}IYP.QpTyNr%OB[.|]~uN? Skill sets need to be thought of as a moving target, said a director. 0000008690 00000 n The correct answer is: market situation analysis At the end of the day, then, it is incumbent on CEOs to take the lead in cultivating the shift to a strategic board. In reality, the board experience outside the formal board sessions is equally importantor even more so, as some of our interviewees believed. That is less bad but renders the board largely useless in strategy. The ability to motivate. c. business model A platform for serving communities and building trust. Dont be too quick to cut off conversation in the boardroom instead of letting it play out, one director we spoke with advised. community activists, funding bodies, etc) c. Economies of scale management implementation of board strategies and the board serving. As one director put it, The iPad is a wonderful invention.2 But the difficulty with the iPad is there is no natural limit to what you put on the iPad as you prepare board books. Not flaggedFlag question particularly be interested in ______________. The aims of the Strategic Management Board are: To ensure that the mechanisms and processes established for the production, maintenance and implementation of competence standard criteria, follow due process. How engaged is the board? Feedback a. Its not that we weren't looking for great people before, but now we look for people with specific skill sets that will help the CEO and [make the board a] strategic asset to the CEO.. Many directors also spoke enthusiastically about education being a part of their board experience, whether in the form of conferences, speakers, or creative learning opportunities that CEOs and their management teams develop for their boards. b. no The correct answer is: a fiduciary duty Managements implementation of board strategies and the board serving as the key decision maker Certain services may not be available to attest clients under the rules and regulations of public accounting. Provides Clarity. Chief compliance officer. !QiQhEh%ngG But CEOs live in this bubble where everyone tells them how cute and perfect they are.. Describe the relationship that should exist between the audit committee and, 11. Not answered Question 15 Actively and favorably doing business with the company. Not answered, Select one: Granted, CEOs dont always have the time or the need for all 12 board members to be in their ear. But as one interviewee cautioned, CEOs should be mindful of the need to keep everyone in the loop. Not flaggedFlag question The answer is easy at the end of the spectrum at which the board claims it should do strategy. Not answered (enterprise risk management) anywhere in the world, in either the public or private sector. Underscore that 20 times, said one director, who further explained that it was critical for a chair to serve as a release valve for the tensions that may build between the board and the CEO. The correct answer is: be technologically innovative. A board management software helps streamline meeting processes, and it helps keep the discussions, documents and other information remain secure and confidential. Management Committee) others who can contribute to its development (e.g. to receive more business insights, analysis, and perspectives from Deloitte Insights, Telecommunications, Media & Entertainment, What CEOs really think of their boards,, Building business resilience to the next economic slowdown, Ethical technology use in the Fourth Industrial Revolution, US Chief Executive Program leader, Managing director. What is the CEOs personal effect on others? 0000001526 00000 n Feedback Development and implementation of Investment Policy Statements and Procedures; adherence to risk management, compliance and audit frameworks resulting in successful outcomes for regulatory and. DTTL (also referred to as "Deloitte Global") does not provide services to clients. Does not have outside relationships with other directors, b. Question text Not answered HTn0+xZ,+6;t@|vPb%],~$ef$2)O>Tj1RDF'QF Not answered Not flaggedFlag question Yet some of the best strategic answers can come from engaging in and mining fraught conversations. Specifically, there is a widely shared belief that strategy formulation is fundamentally a management responsibility and that the role of the board should be confined to making sure that an appropriate strategic planning process is in place and the actual developmentand approvalof strategy is left to the . The correct answer is: Skilled employees HR=0SiqI))( ]g`hVS}V\qyT@)Ws(c#_Tkhx11sXhi Pl67f+(mC;fxJKI i%]cj0RJK*-^HHV`Mft&P pRCXbK{D+K-()*lNbjwOY|b_U6ZCnN9pi_zup=}12Mqcpv:AYirKX G;z%)/0\vVBQTmc(s[gDEqc@|p!?ey|qmdD9VB|zlAa';\4G#8N#5D[6Y4+k/+ QB Eventually, some conclusions are drawn. CEOs can also cultivate transparency in the expectations they set for interactions between the board and the rest of the management team. In 2016, 2017, and 2018, Bujno was recognized by NACD Directorship Magazine as one of the top 100 influential professionals in corporate governance and in the boardroom. The Board's Relationship with Management It's in the board's best interest to develop good working relationships with managers. Other decisions, which entailed real strategic choices and could have used two or three hours of debate, did not get enough air time. To avoid this, just have a conversation about them at the start. Moreover, a board can, should, and usually does have a strong role in implementing a company's strategy by, for example, reviewing and approving its implementation plans, signing off on large capital expenditures it calls for, and making connections through their networks to support it. Use the board portal.) And dont forget the power of simply picking up the phone. Be honest about our shortcomings. Marked out of 1. need or want. If a board that meets just a few days a year can do a better job of setting strategy than the CEO who is in the business 24/7, then the board has the wrong CEO. 3. b. Board management software, like BoardPro, provides a collaborative online space for drawing up strategy plans where they can be challenged and tested. To be a core competency, a capability must satisfy all of the following criteria EXCEPT _________. 0000001383 00000 n I think there are multiple ways to get to the same place. Others insisted that CEOs who were also chairs should give up their chair roles to be able to leverage their boards more effectively. Wouldnt that be a beautiful thing? Ive never seen it.. Question 37 Not flaggedFlag question Select one: The linked legal concepts of support for claims and sufficiency of teaching govern the relationship between what is claimed and the content of the description . brands, as well as the competitive environment, consumer trends, and other marketplace trends Feedback The mitigating factor, to the extent that it exists, is the degree to which the board and CEO desireand actively work towarda partnering relationship rather than an unequal one. Communication is a vital component of good corporate governance. Many nonprofits start the process by identifying . The solution is a fundamental change in the strategy process to engage the Board earlier, and more often. Management's implementation of board strategies and the board serving as the key decision maker are best associated with: Certifying board. She is a subject matter resource to public and private company directors and committees on several governance, strategy, and risk-related topics, as well as on timely and emerging topics that pose challenges to companies. Previously a senior member of Monitor Deloittes Strategy practice and a co-founder and president of a private equity-backed 300-person telecommunications provider,Benjamin has been focused for more than 20 years on researching and understanding how companies succeed in disruptive markets. The right approach is an iterative process in which the CEO is in charge, because it is the CEOs job to formulate strategy, but the CEO wisely gets the maximum amount of advice from the board assuming that the board has useful insights. The correct answer is: lead director d. be valuable to customers. d. no control over resources c. Firms in given industries, or given industry segments, are assumed to control similar strategically key decision maker are best associated with: The chairperson of the board of directors and CEO should be leaders with: The director position that is utilized in CEO duality situations to keep the board. Whatever the specifics are, the CEO has the opportunity to both gain important insights from and align with the board. Theres a huge information asymmetry, one chair-CEO said. What information should we be taking out?, If CEOs want their boards to be more strategic, the relationship dynamics between the CEO, the chair, and independent lead directors become critical. If we could offer only one piece of advice, it would be to strive for open communication among board members and between the board and management. d. It does not provide a percentage change. a. HBR Learnings online leadership training helps you hone your skills with courses like Strategy Planning and Execution. Directors may feel the strategy needs to address the emergence of new competitors, the slowing of growth, technology disruption, or an increasingly bloated cost structure. 6. c. a basis to determine if the goals need to be changed, d. an idea of what trends and changes are occurring Feedback The correct answer is: return-on-investment (ROI) If the board is less engaged, the CEO may have more influence to increase the boards engagement by playing a dual role. Corporate Not flaggedFlag question b. Select one: These Kanban board templates were designed to help you effectively manage and improve key ITSM processes, including change, problem, and incident management. They can even encourage the board to develop strategic options that differ from the CEOs ownand give the board enough information, as well as sufficient time and space, to do so. Question 12 Best practices for policies, regulations, and board management. 0000002569 00000 n Feedback Capabilities are highly mobile across firms. Generally, it should involve as appropriate: those who will be implementing the plan (e.g. List any two functions of following committees: 9. different customer opportunities. 35 25 Not flaggedFlag question Learn about the 4 key leadership roles of the Board and how to maximize the effectiveness of the governance system. This is what most of us know as the traditional approach to strategy. In the resource-based model, which of the following factors would be considered a key to Many, in fact, are looking for guidance and leadership from the CEO. One-on-one conversations, said a CEO with whom we spoke, give a CEO opportunities to have casual conversations and open dialogue without the formality, pressure, intensity, and performance assessment of a board meeting. Beyond merely building an interpersonal bond, sharing information with board members throughout the year helps them feel like trusted colleagues and reduces the risk of surpriseswhich is important because being taken by surprise can really sour [a boards] relationship with the CEO, whether or not the CEO had anything to do with it. Some CEOs email periodic updates that cover high and low points of the week or month, or weekly Sunday memos to the board that incorporate news about developments in the industry or current articles of interest. A fearlessly transparent CEO can have conversations with members of the nominating committee and the chair or independent director that address essential board capacitiesand identify which ones are missing. The correct answer is: a positive CEOs can start simply by communicating their wish for open and transparent dialogue to the board.