So nothing material. So there is some impact in that overall cost guidance as a result of the mix. Hours of Operation: Monday - Friday: 9:00am 7:30pm HKG Time. As we have consistently communicated, our costs will be elevated when compared to 2019 baseline, both due to normal and hyperinflation over the past 3 to 4 years as well as a mixed headwind as we add higher operating cost capacity, which we do expect will gain a premium on the top line. Our goal is not only to rebuild our margins, but over time, continue to enhance them, and we look forward to demonstrating this improvement over the coming quarters. And of course, we will not lose sight of our guests, the very heart of our business, and we will continue to prioritize delivering an exceptional guest experience and superior service levels. If you have investor questions, media requests or Participants. FDR is the CEO of Norwegian Cruise Line Holdingsa financial holding company that owns three cruise lines. Thanks for the clarification, SeaShark. Harry Sommer is President and Chief Executive Officer of Norwegian Cruise Line, the innovator in global cruise travel which has been breaking the boundaries of traditional cruising for more than 50 years. Thank you, Frank, and good morning, everyone. As always, thank you, everyone, for your time and support today. Visit some of our other popular pages: 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line. But it really is just a reflection of where the convertibles, the 2024 and '25 convertibles, which will be equitized. So on the cost, as I said in my prepared remarks, Q1 will be the highest cost quarter. WHAT HAPPENED THERE WITH SOME EMPLOYEES? When looking at our implied guidance for the remaining quarters of 2023, the expected decrease in cost is approximately 16% compared to the same period in 2022. I wanted to touch first on the balance sheet. Really strong rebound here in the fourth quarter. WebFind Monique Adams's accurate email address and contact/phone number in Adapt.io. 2024 bookings are running ahead at higher prices than they were at the same time in 2019 for 2020, which before the pandemic. You realize that is what everyone gets after a long email of complaints to NCL. Dear Frank Del Rio . Started August 27, 2021, By So we're feeling good where the pricing is today. Executive Vice President Vessel Operations. WebFind Harry Sommer's accurate email address and contact/phone number in Adapt.io. And our next question comes from the line of James Hardiman with Citi. 2. And to what extent there could be further room in coming years? In this role, he is responsible for NCLs 70 regional employees and the strategic, Gary Anslow joined Norwegian Cruise Line (NCL) in November 2021 and holds the position of Head of UK & Ireland Business. And then my other expense question is on the $1.3 billion in higher new build CapEx. Completing the requested steps helps confirm that everything is ok. Web4001200610 ()+852 800 901 951 () WE'LL CALL YOU. Prior to that, he served as Managing Director, Chilton Investment Co. from 2008 through 2010, Managing Director, JP Morgan from 2002 through 2008, Visiting Professor, University of Nevada from 2002 through 2007, Partner/Managing Director, Robertson Stephens from 1998 through 2002, Vice President, Equity Research, Smith Barney from 1995 through 1997 and Vice President, Equity Research, Hanifen Imhoff from 1992 through 1995. Placeat dolore exercitationem laborum labore maiores. Search over 700 Areas of focus include business partnerships, benefits, compensation and talent management/succession planning. Previously, Del Rio served as chairman and chief executive officer of Prestige Cruise Holdings, Inc., the parent company operating both Oceania Cruises and Regent Seven Seas Cruises. And as you recall and if you look in the past, we were getting -- we had 6 months options, we had 8-month options, 12-month options. President & Chief Executive Officer at Norwegian Cruise Line. When you look at the totality of our debt, approximately 40% is ECA back debt. So it's going to come from a lot of different places. One is you talked about how the exit rate by Q4 for expense would look a little bit more normalized. 5 stocks we like better than Royal Caribbean Cruises. So nothing has changed. Obviously, there's a lot of work that you guys have been doing there. Taking a closer look at the components of this outlook, net per diem growth is expected in the range of approximately 9% to 10.5% as compared to 2019. We continue on our path of hitting our guidance that we've just issued, and we feel good about our overall liquidity and balance sheet position where it stands today, but there's a lot of work to do. WebNorwegian Cruise Line Holdings Ltd. employees List of Norwegian Cruise Line Holdings Ltd. employees Search and validate emails & phone numbers from 4305 Norwegian Cruise Line Holdings Ltd. employees Sign Up Norwegian Cruise Line Holdings Ltd. Management Norwegian Cruise Line Holdings Ltd. Employees I have 2 expense questions. Okay. With the full year kind of up 18% and Q1, up 22%, does that imply the exit rate sort of going forward would still be in kind of the low to mid-teens increase versus 2019? Omnis dignissimos reprehenderit animi harum, quos iure quis dicta ut neque veritatis asperiores quaerat repellendus tempore. FDR (or his immediate staff) do NOT read the hundreds of emails sent to his public email address daily. But do you worry about the customer experience that starts to be impacted and you eventually start to hurt the long-term perception of your product? Prior to that, Ms. David held various positions at Bacardi Ltd. over a fifteen year period, including Senior Vice President and Chief Marketing Officer, from 2005 through 2009 and Chief Executive Officer of the U.K., Irish, Dutch and African business from 1999 to 2004. This website uses cookies. So I was just curious if you could unpack your current bookings a little bit? Every aspect of our business is being evaluated through the lens of how we can realize our full value potential for all stakeholders. $15.1 million. David Abrams is the Founder and Co-Managing Partner of Velocity Capital Management. Roland President and Chief Executive Officer Norwegian Cruise Line. You will get a welcome aboard kit on your next NCL cruise. That makes sense. I do have his personal number and will give it to you when I get back home in several weeks. Now let's take a look at our expectations for the first quarter. Andy Stuart is the CEO of NCLsoon to be replaced by Harry Sommers. I think its a few balloons and a large colorful sign that says "WELCOME ABOARD" and maybe a small cake. Mr. Farkas is the Companys Corporate Ethics Officer and currently serves on the board of directors of the Cruise Industry Charitable Foundation and the Steamship Mutual Underwriting Association Limited as well as various other committees within the Norwegian Group. Mr. Aron has previously served as President and CEO of Norwegian Cruise Line, Chairman of the Board and CEO of Vail Resorts, Senior Vice President of Marketing for United Airlines and Senior Vice President-Marketing for Hyatt Hotels Corporation. There is no silver bullet, but we will continue to evaluate all opportunities to accelerate revenue and improve operating efficiencies while continuing to deliver an exceptional guest experience. And then maybe just unpack a little bit about when it's going to hit? Norwegian Cruise Line CEO Frank Del Rio said Monday he is confident the cruise line operator can safely set sail this summer for the first time in more than a year. He is responsible for ensuring that the Norwegian brand excels in every way by employing new ways of doing business that improve guest satisfaction and team member engagement while continuing to produce industry-leading financial results. Andrea DeMarco is the President of Regent Seven Seas Cruises, the worlds leading luxury cruise line. This is expected to translate to adjusted EPS of approximately $0.70 at the midpoint of our guidance. Skip to main content. I think you're thinking about it correctly, somewhere in the low teens is probably where we would look vis-a-vis 19%, but again, we are squarely focused on. The top question this quarter was what are our plans to bring in new customers and also reward brand loyalists to entice them to cruise. This facility will be available to draw beginning in the fourth quarter of 2023. Lorem ipsum dolor sit amet, consectetur adipiscing elit. There's still some -- I mean, you guys still sound great on pricing, but there's still some concerns of weakening consumer overall. Last I knew Frank del Rio uses an Oceana Cruise line account. We believe that the -- we're trying to balance what customers pay, what they actually pay for and what they receive. And Carnival Cruise Lines (NYSE: CCL) is up 124%. You may now disconnect your lines. So we had to stimulate the market. Mr. Galbut served as a member of the Board of Directors of Prestige Cruises International, Inc. or its predecessor from September 2005 until Norwegian Cruise Line Holdings Ltd.s acquisition of Prestige in November 2014. Price was decent. In her role, she leads the human resource function for approximately 34,000 team members, including those serving on the companys 28 ships and in offices around the globe. But that's what the company has rallied around, and that's what we're focused on. So when you look at the totality of that draw, which is relatively minor in the broader scope of our debt, versus having a 2-year flexible backstop, we thought that was the prudent course of action to take at a relatively reasonable cost on the overall facility. 2. Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is up 188%. After 40 years dealing with the public I can count on one hand the number of letters and emails that look to be from sane people. This form helps us understand your disability and/or special needs requirements to adapt your cruise with personalized accommodations. 3. By the way he is a real jerk and most immoral person I have ever run across. Standard Response time is 10 business days from receipt. First, we were focused on taking the necessary measures to withstand a prolonged and unprecedented period of disruption by minimizing cash burn, raising capital, enhancing our health and safety programs to adapt to a rapidly evolving public health environment and advocating for the industry to restart cruise operations. First, we believe we are well positioned in the current economic environment and our target upmarket consumer remains resilient. Congratulations. I'm joined today by Frank Del Rio, President and Chief Executive Officer of Norwegian Cruise Line Holdings; Mark Kempa, Executive Vice President and Chief Financial Officer; and Harry Sommer, President and Chief Executive Officer of Norwegian Cruise Line. Allow 48 hours for response. WE'LL CALL YOU. WebThese are the executive and consumer service phone and email contacts for Oceania Cruises brought to you by the Elliott Advocacy team. When we look at in the metric that Frank described, marketing costs divided by capacity days sold, which I think is the right metric for marketing, we've seen decreases, material decreases in Q4 versus Q3. So if marketing was the cost of maintaining our industry-leading yields and it was well worth it. But what I can tell you is that we've been telegraphing that expect our average fully diluted share count to be approximately about 470 million, which I think believe we have in our slide deck for a couple of calls now. I knew someone that used to work there and the stories I heard would blow your mind. I'm incredibly proud, honored and inspired to work alongside each and every one of you. She has a focus on driving operational excellence and is a proven people manager, identifying and developing talent at the senior level. Executive Vice President, General Counsel and Assistant Secretary Norwegian Cruise Line Holdings Ltd. Daniel S. Farkas is the Executive Senior Vice President and General Counsel of Norwegian Cruise Line Holdings Ltd. And even if you start looking into '24, it's never too early to talk about next year. Del Rio has a B.S./B.A. IT WAS A LACK OF RESPECT. To find out more, please, International Travel Partners / General Sales Agents, Premium Air (Customized Air Arrangements), Call Premium Air (Customized Air Arrangements). So any help there would be helpful. We do not currently intend to draw on this commitment. Frank A. Del Rio is an industry veteran, having started his career in the cruise industry in 2003. Our Representatives would be happy to help you with the following: The Norwegian Cruise Line Gift Card can be redeemed both towards your cruise fare and for onboard spend. This translates to net yield for the year expected to increase in the range of 5% to 6.5%. So we simply haven't seen any indication that the consumer is shying away from taking cruise vacations, at least not with our 3 brands. Focusing on the top line, strong ticket pricing and onboard revenue generation drove total revenue per passenger cruise day in the quarter, up approximately 24% versus 2019, with net per diems increasing approximately 15%, continuing the strong pricing performance we have achieved since our relaunch. Before joining Prestige, Ms. Ashby was a Senior Manager at the international public accounting firm of Deloitte. Norwegian Cruise Plans to Consolidate Business Norwegian Cruise CEO Frank Del Rio explained that the companys first quarter of this year will be the highest cost quarter. We continue to believe this is our sweet spot as it strikes the delicate balance of encouraging guests to book early while also optimizing pricing. Before turning the call over to Q&A, I'd like to leave you with some key takeaways, which you can find on Slide 20. Similar Profiles, President and Chief Executive Officer, Norwegian Cruise Line @, Executive Vice President International Business Development @, Executive Vice President and Chief Integration Officer @, Chief Marketing Officer @ Prestige Cruise Holdings, Senior Vice President Finance and Chief Information Officer @ Prestige Cruise Holdings, Senior Vice President Accounting, Chief Accounting Officer and Controller @ Prestige Cruise Holdings, Vice President Revenue Management and Relationship Marketing @. DeMarco earned an M.B.A. in Finance from Florida International University and a B.S. So Patrick, nothing has changed. Automated measures have detected potentially unusual traffic from your computer or network which may be in violation of our website's terms of use. Mr. Aron was CEO of the Philadelphia 76ers from 2011 to 2013, served as an Alternate Governor of the National Basketball Association and is currently a co-owner of the team. Can you just touch on the plans or changes to the premium class. He held the position of Chief Financial Officer (CFO) since April 2018, and served So we're already starting to realize that. He has been recognized by institutional investors for his financial expertise and innovation in equity research. Frank J. Del Rio; President, CEO & Director; Norwegian Cruise Line Holdings Ltd. Harry J. Sommer; President & CEO of Norwegian Cruise Line; Norwegian Cruise Line Holdings Ltd. Jessica John; VP of IR, Corporate Communications & ESG; Norwegian Cruise Line Holdings Ltd. Mark A. Kempa; Executive VP & CFO; Norwegian Cruise Line Holdings Ltd. Charles Patrick Scholes; MD of Lodging, Gaming and Leisure Equity Research & Analyst; Truist Securities, Inc., Research Division, Conor T. Cunningham; Research Analyst; Melius Research LLC, Daniel Brian Politzer; Senior Equity Analyst; Wells Fargo Securities, LLC, Research Division, Frederick Charles Wightman; Research Analyst; Wolfe Research, LLC, James Lloyd Hardiman; Director; Citigroup Inc., Research Division, Paul Alexander Golding; Analyst; Macquarie Research, Robin Margaret Farley; MD and Research Analyst; UBS Investment Bank, Research Division, Steven Moyer Wieczynski; MD of Equity Research and Gaming & Leisure Research Analyst; Stifel, Nicolaus & Company, Incorporated, Research Division. Her positions with the U.S. Coast Guard included Director, Incident Management Preparedness Policy from 2012 to 2015, Commander, Eighth Coast Guard District from 2009 to 2011, where she oversaw operations for a region including 26 states with over 10,000 active, reserve, civilian, and auxiliary personnel under her command, Director of Governmental and Public Affairs from 2007 to 2009 and various tours from 1980 to 2007, which culminated in her advancement to Rear Admiral. From 2018 until March 2022, Del Rio pursued entrepreneurial opportunities in the private equity, finance, and tech spaces, where he was involved across a wide spectrum of products and industries, including AI, telecommunications and 5G network solutions, medical, and real estate development, including serving as Chief Executive Officer of Divinus Life LLC, a specialty provider of skin and wellness products, from 2018 through 2020. {{ userNotificationState.getAlertCount('bell') }}. Prior to joining Norwegian Cruise Line Holdings Ltd., Lindsay served in a similar capacity as Executive Vice President of Vessel Operations at Prestige Cruise Holdings, the parent company of Oceania Cruises and Regent Seven Seas Cruises. in Finance from Florida State University. But most of all, we are excited to be back in full operation and once again delivering incredible vacation experiences on our 3 brands to all corners of the globe. Everything was great. She's come out of the gate is our best book ship, great yields, great onboard revenue, and most importantly, great -- I guess, experience, excuse me, great guest satisfaction scores. And the final question comes from the line of Robin Farley with UBS. It was very slight, James. So keep that in mind. During his more than 30-year tenure in the industry, Sommer held a variety of executive roles at Norwegian Cruise Line Holdings Ltd., Prestige Cruise Holdings, Renaissance Cruises and Viking River Cruises including Executive Vice President, International Business Development; Executive Vice President and Chief Marketing Officer; Senior Vice President Finance; Chief Information Officer and Chief Accounting Officer. We will then open the call for your questions. He holds a Bachelors degree in Accounting from Barry University. Since we last spoke, we have made meaningful progress to advance our commitment to pursue net-zero greenhouse gas emissions. Lorem ipsum dolor sit amet consectetur adipisicing elit. The combined company operates three leading cruise brands: Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. As we successfully concluded our Great Cruise Comeback with the last vessel in our fleet reentering service midway through the year. Sommer holds an MBA from Pace University and a BBA from Baruch College, both in New York City. We have to do a better job of leveraging our scale. She was Chief Financial Officer of Trader Media Group (owner of Auto Trader) from 2009 to 2012, and interim Chief Executive Officer from 2012 to 2013. Accept cookies to experience the full functionality of this page. Stella David was previously the Chief Executive Officer of William Grant & Sons Limited, an international spirits company, from August 2009 until March 2016. Mauris eget risus sollicitudin, aliquet ex ut, vehicula urna. I used to work for an huge international company, not in the CEO's office but in the director of operations office, he never read his emails his PA did but trust me when anyone wrote to him and his PA passed it down the line it was dealt with without delay. We're not degrading the product. And just last night, we announced 2 transactions, which further enhance our liquidity and outlined on page -- on Slide 16. Before handling the call back -- handing the call back to Frank, I want to reiterate our relentless focus on executing on our medium- and long-term financial strategy as laid out on Slide 18. Under his leadership the line has grown from a fledgling start-up with one 684-passenger ship to a dominant player in the upscale cruise market with six ships totaling 5,300 berths, including the addition of two highly acclaimed 1,250-passenger sister ships, Marina and Riviera. He also co-founded Luxury Cruise Center, a high-end travel agency specializing in premium and luxury cruise experiences. All correspondence should include the guest's name (first and last), name of ship and sailing date, as well as a contact address and telephone number. During the fourth quarter of 2022, the Norwegian Cruise Line reported losses of $1.04 per share which was more than the analysts estimates of 85 cents. Our comments may also reference non-GAAP financial measures. We will also make reference to a slide presentation during this call, which may also be found on our Investor Relations website. Sommer holds an MBA from Pace University and a BBA from Baruch College, both in New York City. The next question comes from the line of Fred Wightman with Wolfe Research. Well, first and foremost, the discussion of issuing equity is a Board decision. He is a member of the Council on Foreign Relations, Business Executives for National Security, and is a former member of the Young Presidents' Organization. So look, I wouldn't classify anything as a deceleration. Quick Telecast. My commentary today will focus on our fourth quarter 2022 financial results, 2023 guidance and the progress on our financial recovery. In this position, Mr. Farkas oversees all aspects of the Legal, Risk Management, Corporate Governance and Compliance, Passenger and Crew Claims and the Government Affairs areas of Norwegian Cruise Line. Emails to FDR are sent to a guest relations department for response. Keep in mind that costs are expected to sequentially trend lower over the course of the year as occupancy increases and reduction initiatives are realized, which is expected to lead to a lower cost run rate as we exit 2023 as compared to our full year guidance. By continuing to browse the site you agree to our use of cookies. There is a cost to it, but we think this is a good cost. It's not an overnight process. free lookups / month. Mr. Farkas joined Norwegian in January 2004 and previously held the positions of Senior Vice President, Vice President and Assistant General Counsel. Mr. Aron also serves on the boards of directors of a number of non-profit organizations. *Terms So this is nothing new. Site. it is not infected with malware. Yes, certainly. In 1980, Mr. Galbut received his J.D. We successfully completed the testing of biodiesel fuel blends on 3 additional ships in our fleet, a promising potential lever to help reduce emissions on our existing fleet. Royal Caribbean Cruises. On a gross basis, I'm not sure the exact number, maybe Mark knows that number. It was just all items on the margin. She successfully represented the Company to Wall Street since its initial public offering and earned numerous accolades including recognition as the #1 Overall Best Investor Relations Officer in the Leisure sector in the prestigious Institutional Investor All-American Executive Team rankings. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Prior to joining NCLH, she was the Senior Vice President, Tax, Insurance and Human Resources for Prestige Cruise Holdings which was acquired by NCLH in November, 2014. We're sorry. It's not just a theoretical comment. Sounds like those are going to be a little bit bigger than the first few iterations. This stellar top line performance is reflective of our go-to-market strategy and emphasis on price discipline. And just recently, Giada De Laurentiis was named godmother of Oceania's upcoming Vista, which highlights the brand's focus on having the fun is to (inaudible) . Executive Vice President and Chief Financial Officer Norwegian Cruise Line Holdings Ltd. Mark A. Kempa is Executive Vice President and Chief Financial Officer of Norwegian Cruise Line Holdings Ltd., appointed to this position in August 2018. Yes. Previously, Sommer served as President, International for the companys portfolio of award-winning brands including Norwegian Cruise Line, Oceania Cruises and Regent seven Seas Cruises. Site. I DIDNT SEE HIS NAME, BUT I TOLD HIM, THAT I WOULD HAVE LIKED A SOUR DRINK, THAT IF HE COULD PREPARE A LIGHT MOJITO; THE BARTENDER SENT THE GLASS TO THE TRASH WITH ALL THE ICE AND RUM IN A NOT GOOD ATTITUDE (HE WAS ANNOYED), AND REPLIED TO ME WITH SOME LIKE: YOU TELL ME I WANT A SOUR DRINK, AND THEN NOT DECIDE (AND THE POOLS MUSIC DIDNT LET ME LISTEN TO WHAT HE FINISHED TELLING TO ME IN A BAD MANNER, IN FRONT OF MY HUSBAND AS IF WE WERE STUPIDS OR HE WERE THE BOSS OF THE PLACE). I'm finna go get me some balloons! The character limit ensures you won't be seen as a nut job. He also made frequent guest appearances and served as a media resource for organizations such as CNBC, Barrons and the Wall Street Journal. Vestibulum vel imperdiet lacus, ut elementum nisi. Mark? Full year '23 book position is now ahead of 2019's record performance and at higher prices. Was it the cost, the guest experience, something else? Lindsay's history with the company goes back to the inception of Oceania Cruises in 2003, where he joined as Senior Vice President, Hotel Operations and Vessel Operations. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 7665 Corporate Centre Drive, Miami, Florida 33126, NCL Casino Marketing, 7665 Corporate Centre Drive Miami, Florida 33126, 7665 Corporate Centre Drive Miami, Florida 33126, NCL Corporation Ltd.7665 Corporate Centre Drive Miami, Florida 33126, NCL Public Relations Department, 7665 Corporate Centre Drive Miami, FL 33126, BerkelyCareP.O. He also previously served on several charitable boards, and serves on the Deans Advisory Board for the Cornell University School of Hotel Administration. Fusce fermentum nibh odio. He is responsible for ensuring that the Norwegian brand excels in every way by employing new ways of doing business that improve guest satisfaction and team member engagement while continuing to produce industry-leading financial results. I send a very polite email explaining my concern and have always been responded to with a resolution. And the price to do that was our counterparty wanted a small draw on the overall facility. , and that 's what the company has rallied around, and good morning, everyone benefits! Financial results, 2023 guidance and the final question comes from the line of Robin Farley with.! As we successfully concluded our Great Cruise Comeback with the last vessel in fleet. 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That says `` welcome aboard kit on your next NCL Cruise is ok. Web4001200610 ( +852. Of our website 's terms of use company has rallied around, and serves on the overall facility worth. Trying to balance what customers pay, what they receive of the mix send very! Our go-to-market strategy and emphasis on price discipline of the mix agency specializing in premium and luxury Cruise,... Wolfe research identifying and developing talent at the same time in 2019 for 2020 which. Q4 for expense would look a little bit more normalized having started his career in the range of %... Gross basis, I 'm incredibly proud, honored and inspired to there. January 2004 and previously held the positions of Senior Vice President, Vice President and Chief Officer. Our scale nut job Harry sommer 's accurate email address and contact/phone number in Adapt.io ECA back debt `` aboard!