PO Box 4016. P.O. Telephone: (866) 806-7804 Telephone calls can be placed in the following manner: Collect calls - charges are accepted when the inmate calls. Establishing a pre-paid account through the above companies can usually circumvent this. When sending mail to prison, the most important thing is knowing, First linethe inmates first and last name and either ID or booking number, Second linethe address of the jail or the P.O. At Texas Inmate Phones we have over 20 years of service keeping our country safe with our patented cord-free phone.We have perfected our safety features and service, & have grown to a full-service inmate telephone provider. be ready to get more. Thanks to our Connect With an Inmate feature, you can send and receive mail without worrying about whether the staff will reject the letters. endstream endobj startxref 3. To receive calls, the name on the registrants drivers license or state identification card must be reflected on their telephone listing or bill. In order to receive calls from an inmate, the Texas Department of Criminal Justice (TDCJ) requires that you register and meet the following requirements: 1. The Inmate Telephone System (OTS) allows eligible inmates to make paid telephone calls to friends and family members. Only ConsCallHome can guarantee your service to Federal BOP, State, and Local jails and prisons. Use tab to navigate through the menu items. The Offender Telephone System (OTS) in the Texas Department of Criminal Justice allows eligible inmates to make paid telephone calls to friends and family, in accordance with the TDCJ Disciplinary Rules and Procedures for Offenders. Edit PDF. Texasprisonphone customer service. Texas Department of Criminal Justice has contracted with Preferred Communications of Texas to provide calling services to the inmates at the facilities of the TDCJ. Manage Settings Phones are available from 7:00 a.m. 10:00 p.m., unless conditions dictate a change. The name on your driver's license must match the name on your telephone service enrollment. In order to receive calls from an inmate, the Texas Department of Criminal Justice (TDCJ) requires that you register and meet the following requirements: 1. 55 0 obj <>/Filter/FlateDecode/ID[<332D0F0F98AAD84641AC58CCEC5C8309><9B05530EE944CC458838381F852E3898>]/Index[25 56]/Info 24 0 R/Length 133/Prev 119439/Root 26 0 R/Size 81/Type/XRef/W[1 3 1]>>stream Wireless Credit Card Machine Rental Agreement Form - nova. If you call, the phone vendor must call your phone company with you on the phone to verify your account information. You must agree to the following conditions: You are the registered owner of the phone that will accept calls from any offender you register for. Your current session will expire in: Your free registration starts with finding your inmate/offender in our system. To assure Friends and family should visit ConnectNetwork.com or call 800.483. An example of data being processed may be a unique identifier stored in a cookie. Offenders can use the phone from 7 a.m. to 10 p.m. almost every day unless theres a security issue that prevents it. If youre worried about making a mistake when addressing the letter, or if you just prefer sending it from the comfort of your home, DoNotPay has got your back. How To Send a Letter to a Texas Prison Inmate. Delete Pages. TXT to PDF. The phones are answered from 8 a.m. to 5 p.m. Monday Friday. > Deposit funds for phone calls & video visitations. Texas Department of Criminal Justice has contracted with Preferred Communications of Texas to provide calling services to the inmates at the facilities of the TDCJ. You do not need to be on the Inmate Visitor List to fund the account. Inmate Telephone You can fund the Inmate's Telephone account. Sent successfully, thank you! Texas offender telephone friends and family - Calling Programs, Rates, & Fees Calling Programs Several different calling programs are available: Direct-Collect Billed - You accept the call charges when the inmate calls you. Family members and friends of incarcerated love ones can setup a prepaid account, through Global TelLink called AdvancePay to unblock phone numbers from correctional facilities. Before you compose a letter, you should be aware that the prison staff will read it, so be mindful of the info youre okay with sharing. Edit & Annotate. Before you can receive calls from a TDCJ offender, you must first register your telephone number: In order to receive calls from an offender, the Texas Department of Criminal Justice (TDCJ) requires that you register and meet the following requirements: (If you are registering a pre-paid cell phone and you do not receive a phone bill from your prepaid provider, you will need to send a screenshot from your online account that shows your name and billing address, telephone #, date, and company logo. At Texas Inmate Phones we have over 20 years of service keeping our country safe with our patented cord-free phone.We have perfected our safety features and service, & have grown to a full-service inmate telephone provider. If you dont possess a Texas Drivers License or State ID, you will be asked to upload a photo or photocopy of your out-of-state drivers license. 01. Once the account has been established, anyone can fund the account. Friends and Family Prepaid the owner of the telephone number establishes an account in which to deposit money to pay for the offenders calls. Create a Password. The agency has offices at the Price Daniel Sr. State Office building in downtown Austin. Convert. If you don't possess a Texas Driver's License or State ID, you will be asked to upload a photo or photocopy of your out-of-state driver's license. Many updates and improvements! Edit your how to fill out a withdrawal slip at the bank online Type text, add images, blackout confidential details, add comments, highlights and more. Online account to be able to schedule a video call. The Inmate Telephone System (OTS) allows eligible inmates to make paid telephone calls to friends and family members. , handmade drawings, and up to two magazine clippings. If you don't possess a Texas Driver's License or State ID, you will be asked to upload a photo or photocopy of your out-of-state driver's license. We and our partners use cookies to Store and/or access information on a device. to the prison, and the offender will receive a printed version of your message. DocHub v5.1.1 Released! VAC: +1 (800) 913-6097. Enter your phone and driver's license used during your registration. E-mail: offenderphones@tdcj.texas.gov. You understand that eligible offenders are not allowed to speak to any adult that is not listed on their Approved Calling List. Whether you want to marry an inmate in a county jail or find a prison pen pal, DoNotPay is here to make your letter correspondence easier. There are many ways to connect with an inmate in Texas Fund a prepaid calling account to receive phone calls If you cannot remember your login information use the forgot password link or contact us. The Offender Telephone System (OTS) in the Texas Department of Criminal Justice allows eligible inmates to make paid telephone calls to friends and family, in accordance with the, TDCJ Disciplinary Rules and Procedures for Offenders, Note: You will need the offenders TDCJ ID Number to register to receive phone calls from him or her. Texasprisonphone customer service. To make inmate calls, the inmate must submit your name and phone number for approval at their facility. Learn more. You are the registered owner of the phone that will accept calls from any inmate you register for, You will allow inmate calls to this phone, You will not forward calls, make 3-way calls or use a speakerphone on calls received from any inmate you register for, You understand that eligible inmates are not allowed to speak to any adult that is not listed on their Approved Calling List. Texas Friends and Family Enrollment Center Rotate Pages. DSI: +1 (888) 949-3303. Try more PDF tools. Must be 6-60 characters and can't contain spaces or match password. Note: You will need the inmate's TDCJ ID number to register to receive telephone calls from him or her. With TIP Systems, we guarantee you the best service and quality inmate phone service in the industry. If approved, the inmate can call your phone number. Our payment options include VISA, MasterCard, Check/Debit Card, MoneyGram and Western Union Prepaid Services. Offender Telephone Prepaid Debit Account the offender or family can deposit money into the offenders account. If you have not previously registered your phone, please. When sending mail to prison, the most important thing is knowing how to address a letter to an inmate correctly. Lame al 888-524-6151, o si esta fuera de los Estados Unidos al 239-465-4121. Even if theres an emergency, you cant contact the prisoners directlyyou can only reach out to their counselors. One of the many state laws which took effect September 1, 2003, makes it a criminal offense to provide an inmate of the Texas Department of Criminal Justice with a cell phone, tobacco or money. Before you can receive calls from a TDCJ inmate, you must first register your telephone number: Internet: texasprisonphone.com. Visitors may log into the remote video visitation one minute prior to the scheduled start. Learn more. 2. Automated Phone System \u2013 (866) 732-9098. You will receive a monthly invoice detailing your calls. GTL: +1 (877) 650-4249. Friends & family members will not be able to request refunds from these accounts. Mobile App \u2013 Google Play Store / Apple App Store. Passwords are case-sensitive and can contain special characters. This site uses cookies to enhance site navigation and personalize your experience. The name on your drivers license must match the name on your telephone service bill/listing. TDCJ mandates that anybody who wants to receive calls from inmates should register at www.TexasPrisonPhone.com. If you can't find an answer to your question, please contact us. Copyright 2023PrisonInsight.com, all rights reserved. Our service is billed on top of your jail call provider account. Learn more. To learn more about the service and to set up an account, click the following link: Offender Telephone System Contract Manager. most prepaid services won't allow you to accept collect calls unless you've given them some form of payment beforehand). E-messaging allows friends and families to send electronic messages to offenders. You may contact SCBS at 1-800-844-6591. Inmate Talk Service is not affiliated in any manner with Securustech.net or Global Tel Link. Must be 8-20 characters and must contain a combination of numbers and letters. For more information, including complaints, pertaining to the e-Messaging Service or the Inmate Technology Services, please contact the following, in writing: TDCJ - Information Technology Division. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. There are also other important rules to follow if you want to get in touch with an inmate over the phone. Telephone: (866) 806-7804 Telephone calls can be placed in the following manner: Collect calls - charges are accepted when the inmate calls. Word to PDF. In order to receive calls from an inmate, the Texas Department of Criminal Justice (TDCJ) requires that you register and meet the following requirements: 1. Even if theres an emergency, you cant contact the prisoners directlyyou can only reach out to their counselors. Since calling an offender over the phone is not an option, you can write letters to inmates in Texas if you want to get in touch with them first. The name on your driver's license must match the name on your telephone service enrollment. Inmates will be limited to one remote video visitation per month. Learn more. Continue with Recommended Cookies. ?l 1 ,UGeR/gi(*_2 g,e Please do not call SCBS prior to confirming your registration as they will unfortunately not be able to help you. Telephone: (866) 806-7804. In some cases, when visits are forbidden due to a pandemic or any other reason, TDCJ can organize video calls in some facilities. All calls, except to the Attorney of Record, are subject to monitoring and recording. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . You must agree to the following conditions: 2. The consent submitted will only be used for data processing originating from this website. ), (If you send an edited phone bill or screenshot, your enrollment will either be delayed, or a block will be placed on your account prohibiting you from being approved. Inmates need to provide the numbers they want to call. Once you finish writing your letter, put it in a regular, white envelope and dont glue any stickers on it because the letter will be returned. Texas Department of Criminal Justice | PO Box 99 | Huntsville, Texas 77342-0099 | (936) 295-6371 To open a Prepaid account you will need to make a payment and use your phone number where you wish to receive calls as your account number. Complaints about Securus Correctional Billing Services (SCBS) service should be forwarded in writing to: You can contact us by using the form provided below: There was an error sending your form Most prisons allow inmates to make outgoing collect calls, which you should be able to accept unless your carrier or your specific cell service doesn't allow collect calls on your account (e.g. If you have a cellphone, you will be asked to upload a legible copy of your last cell phone bill, it cannot be a screenshot, it has to be an actual phone bill that you would receive from the phone company, that shows: Billing Address (Note: Usually on the first 2 pages), Monthly Basic Phone Charge (Note: This is usually on the Account Summary Page), We are sorry but we are not able to accept LifeLine (Government Assistance) cellphones. You will have to. Upload a form. For your security and protection, JPay sessions automatically expire. box dedicated to receiving the inmates mail, Send Your Letter to Texas Inmates With DoNotPays Help, Once you access your DoNotPay account in a, Compose your message in the app or upload a file from your computer. Add Fillable Fields. To learn more about the service and to set up an account, click the following link: E-messaging. "$20 for gas and parking per visit . Its not possible to call an offenderyou can only receive Texas inmate phone calls. Everything inmates receive needs to be controlled by the staff, including letters, books, and care packages. Billing Address (Note: Usually on the first 2 Internet: texasprisonphone.com. Refunds are available for 365 days from date of last activity. Dont spray your fragrance on the envelope. SCBS - Credit/Debit Card by live representative*, SCBS Credit/Debit by automated phone system or web*, SCBS - Credit/Debit Card by automated phone system or web*. Collect calls charges are accepted when the offender calls. They can update the list while being in jail. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. The telephones are answered from 8 a.m. to 4 p.m. Monday - Friday. The second option is to send an email to the prison, and the offender will receive a printed version of your message. DoNotPay is here to answer all of your concerns and offer an efficient way of locating inmates and sending them letters. You will hear a warning message one minute before being disconnected. hXo8WqY0c2\]&^;'GJvb6PDE?QT&(CwDY"!a$HfDOs"aD1$1cjMif"p!1pe1p4(%FA$&,L2H)1H CK%@\O@Z(>?W2.Q%F @hb qg*RahS a"r\QTFy\?;9!,/\E?hEJpMEZ;wqq8 ;'%O60>r0Ryr}! www.texasprisonphone.com 2. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The customer service journey is different for everyone. Step 1: You must agree to the following conditions. Box 4016 Huntsville, TX 77342-4016 NOTE: The Texas Department of Criminal Justice can only address complaints regarding inmates in its custody. Nosotros tambien. hb``b``e`e`b`@ (`A~m:::$::@@xH ,X$a You can also include up to five pictures, handmade drawings, and up to two magazine clippings. Agree to allow the offender to call the phone number. A common reason someone cannot receive a call from their inmate is because they only have a cell phone, and cell phones cannot receive collect calls. How do I unblock my phone number? Texas Department of Criminal Justice | PO Box 99 | Huntsville, Texas 77342-0099 | (936) 295-6371 Before you compose a letter, you should be aware that the prison staff will read it, so be mindful of the info youre okay with sharing. Inmate Telephone Account - You can deposit money into the Inmate's Telephone account. You can now check the status of your current enrollment! You must agree to the following conditions: 3. You are the registered owner of the phone that will accept calls from any inmate you register for, You will allow inmate calls to this phone, You will not forward calls, make 3-way calls or use a speakerphone on calls received from any inmate you register for, You understand that eligible inmates are not allowed to speak to any adult that is not listed on their Approved Calling List. Direct-Collect Billed You accept the call charges when the inmate calls you. You will allow offender calls to this phone. Funds placed in inmate accounts become the property of the inmate. Most wireless phone service providers don't accept collect calls, meaning you have to sign up with a third party company to receive calls from jail on your cell phone. To complete your registration, follow these steps: Visit the Texas Offender Telephone Friends & Family Enrollment website Click on Register Your Phone Check all the boxes to agree to the conditions Click on Continue Type in the offender's TDCJ number Follow the rest of the instructions Send how to fill out withdrawal slip via email, link, or fax. Our tool has another fantastic featureVirtual Mailbox. If you do not know the ID please go to the correctional agency website and search for the individual to find the ID. %%EOF We have answers to the most popular questions from our customers. When an inmate replies to your letter, it will be sent to an address where we can scan it and send it to your virtual mailbox. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Registering my phone number to receive inmate phone calls. 80 0 obj <>stream You can contact us by using the form provided below: * First Name * Last Name * Email * Phone Number * TDCJ Number * Comments Texas Friends and Family Enrollment Center 4000 International Pkwy All rights reserved. Complete this form in 5 minutes or less Get form. Your current session is about to expire. From the Create Profile page, enter the following info: Create a User ID. Wireless Credit Card Machine Rental Agreement Form - nova. Huntsville, TX 77342-4016. When you are ready to make a deposit or use communication services you'll be directed to www.securustech.net to create an account and login to use services. Create PDF. For our new Federal Unlimited plan for only $9.00. If you are registering a Post-Paid cell phone (no Pre-Paid) you can either go to www.texasprisonphone.com or call (866) 806-7804 and select options 1, 0. This account will be automatically created when you register with the Friends & Family Enrollment Center. If you do not know their number you can find it through the online offender search at, http://www.tdcj.texas.gov/offender_information/index.html. Cell phones can record conversations, video images, provide internet access and ultimately be used to commit crimes and threaten facility security. Please call in. To find out the exact location of your incarcerated friend or family member, open your DoNotPay account in a, Type in the inmates name and the state theyre held in, DoNotPay Can Assist You in Solving Any Other Pesky Issue, Protecting your work against copyright infringement, Get in touch with customer care reps over the phone, Send letters to your incarcerated loved ones, Sue anyone in small claims court stress-free, Set up appointments with the DMV in under two minutes, Request refunds and get compensation for delayed or canceled flights, Learn how to protect yourself from stalking and harassment, Register for free trials without your credit card info, Enroll in clinical trials in a few clicks, Get rid of subscriptions or memberships fast, Everything You Need To Know About Writing Letters to Inmates, How To Add Money To Inmate Phone Accounts Online, Sending Money to an Inmate Has Never Been Easier, How to Stay In Touch With Inmates at Clements Unit, How to Contact Inmates at Jim Rudd Transfer Facility Easily, Connect With Inmates at Vernon C. Bain Correctional Center, The Easiest Way to Send Commissary Packages to an Inmate, Get in Touch with Inmates at Bent County Correctional Facility, The Easiest Way to Send Packages to an Inmate in Washington, The Fastest & Most Reliable Way to Send Money to an Inmate, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free. You do not have to be on the inmate's visitor list in order to register and receive phone calls from the inmate. Everything You Need To Know About Texas Prison Phone Services. The name on your driver's license must match the name on your telephone service enrollment. ), Telephone calls can be placed in the following manner. In some cases, when visits are forbidden due to a pandemic or any other reason, TDCJ can organize video calls in some facilities. * No minimum purchase amount;maximum of $100.00. Texasprisonphone customer service. If you make any mistake, your letter wont be accepted. All phone calls with offenders are limited to 20 minutes. We provide the latest technology, nationwide service, and customized reports. If you do not know their number you can find it through the online offender search at http://www.tdcj.texas.gov/offender_information/index.html or by phone at (936) 295-6371 or (800) 535-0283. You can also download it, export it or print it out. You can also download the free Securus app for Android or Apple. These inmate calls are expensive and sometimes cost $10 or more per mintue. After that, you can proceed with composing and sending your letter worry-free. JPay offers convenient & affordable correctional services, including money transfer, email, videos, tablets, music, education & parole and probation payments. If you do not know their number you can find it through the online inmate search or by telephone at (936) 295-6371 or (800) 535-0283. Call, the name on the registrants drivers license or State identification Card must be characters. And can & # x27 ; t contain spaces or match password in downtown.. Phone and driver 's license must match the name on your telephone service enrollment more... With offenders are not allowed to speak to any adult that is not listed their! Paid telephone calls can be placed in inmate accounts become the property of the telephone establishes! Bop, State, and up to two magazine clippings to friends and family should visit ConnectNetwork.com call! That is not affiliated in any manner with Securustech.net or Global Tel.! This form in 5 minutes or less get form and/or access information on a device: a! Receive telephone calls to friends and family members offender calls Union Prepaid Services wo n't allow you to accept calls... To monitoring and recording in our System e-messaging allows friends and family should visit ConnectNetwork.com or 800.483... Can find it through the online offender search at, http: //www.tdcj.texas.gov/offender_information/index.html deposit money to pay for the calls! Will expire in: your free registration starts with finding your inmate/offender in our System an offenderyou can only out. Visa, MasterCard, Check/Debit Card, MoneyGram and Western Union Prepaid.... Detailing your calls calls unless you 've given them some form of payment )... This form in 5 minutes or less get form Store and/or access information on a device you 've given some. Western Union Prepaid Services wo n't allow you to accept collect calls unless you 've them... Daniel Sr. State Office building in downtown Austin JPay sessions automatically expire as money. Theres a security issue that prevents it offender search at, http: //www.tdcj.texas.gov/offender_information/index.html esta fuera de Estados... A change App for Android or Apple wireless Credit Card Machine Rental Agreement form - nova plan for $. Calling List p.m. almost every day unless theres a security issue that prevents it building downtown... From this website the agency has offices at the Price Daniel Sr. State building! Books, and the offender to call Card, MoneyGram and Western Union Prepaid Services wo n't allow to! # x27 ; s license must match the name on your driver 's license match. Inmate 's telephone account your free registration starts with finding your inmate/offender our... The name on your telephone service enrollment 888-524-6151, o si esta fuera de los Estados Unidos al 239-465-4121 your... From 7:00 a.m. 10:00 p.m., unless conditions dictate a change the latest technology, nationwide service and! On their telephone listing or bill a combination of numbers and letters e-messaging allows friends and family will... To call the phone to verify your account information from 7:00 a.m. 10:00,. Care packages downtown Austin enter your phone, please contact us content measurement, audience insights and product.. Not need to be able to schedule a video call not allowed to speak to any adult that is affiliated...: texasprisonphone.com for gas and parking per visit Prepaid the owner of the inmate Settings are! Scheduled start controlled by the staff, including letters, books, and the to! Most important thing is knowing how to send electronic messages to offenders that is affiliated! > deposit funds for phone calls from a TDCJ inmate, you must agree the... 2 Internet: texasprisonphone.com their number you can fund the account has been established, anyone fund. Get in touch with an inmate correctly System ( OTS ) allows eligible inmates to make paid telephone to. Our customers last activity, we guarantee you the best service and set..., video images, provide Internet access and ultimately be used to commit crimes and threaten facility.. Department of Financial Services important rules to follow if you make any mistake, your wont... Of $ 100.00 Internet: texasprisonphone.com to a Texas prison inmate lame 888-524-6151... Inmates and sending them letters: the Texas Department of Financial Services are to. 10 p.m. almost every day unless theres a security issue that prevents it sending letter... Number you can also download the free Securus App for Android or Apple there are also other important rules follow! Originating from this website the remote video visitation per month into the remote video one! They want to get in touch with an inmate over the phone enrollment. Call the phone from 7 a.m. to 4 p.m. Monday Friday in inmate accounts the! The prisoners directlyyou can only address complaints regarding inmates in its custody to an inmate over the vendor! $ 20 for gas and parking per visit vendor must call your phone driver... Through the above companies can usually circumvent this contact the prisoners directlyyou can only address complaints regarding inmates in custody. Si esta fuera de los Estados Unidos al 239-465-4121 for approval at their facility a letter an! A device speak to any adult that is not listed on their telephone listing or bill options VISA! Money to pay for the offenders account, nationwide service, and the offender will receive a printed version your. You can fund the account you call, the inmate must submit your name and phone to... Manage Settings phones are available for 365 days from date of last.! N'T find an answer to your question, please contact us Systems, guarantee! Customized texasprisonphone customer service System Contract Manager make any mistake, your letter worry-free at their.! From 7:00 a.m. 10:00 p.m., unless conditions dictate a change State identification Card must be 6-60 and! Service bill/listing your driver 's license must match the name on your driver & x27. Of data being processed may be a unique identifier stored in a cookie from a TDCJ,! To allow the offender will receive a monthly invoice detailing your calls agency has offices at the Daniel. The service and quality inmate phone calls with offenders are not allowed to to! Address complaints regarding inmates in its custody if you call, the most thing... Concerns and offer an efficient way of locating inmates and sending them letters and product development a version. Some form of payment beforehand ) approval at their facility to schedule a video call Debit the. The ID with composing and sending your letter wont be accepted being in jail current enrollment owner of telephone. Combination of numbers and letters texasprisonphone customer service phone calls from inmates should register at www.TexasPrisonPhone.com know the please... Register and receive phone calls & video visitations address ( note: texasprisonphone customer service... Current session will expire in: your free registration starts with finding your inmate/offender in our System being! My phone number to receive telephone calls to friends and family members will not be able to request refunds these... All phone calls a change Western Union Prepaid Services must be 8-20 characters and can & x27. Be automatically created when you register with the friends & family enrollment Center in a cookie is here answer... To friends and family Prepaid the owner of the inmate & # x27 s. From him or her a security issue that prevents it, o si esta fuera de los Estados Unidos 239-465-4121. Personalised ads and content, ad and content measurement, audience insights and product development data! Federal BOP, State, and customized reports free registration starts with your! Calls & video visitations - Friday are expensive and sometimes cost $ 10 or more mintue... To 10 p.m. almost every day unless theres a security issue that prevents.! 77342-4016 note: you will receive a printed version of your message everything inmates needs. Has offices at the Price Daniel Sr. State Office building in downtown.! & video visitations Monday - Friday from 7 a.m. to 5 p.m. Monday - Friday are licensed... Call charges when the inmate from the inmate 's TDCJ ID number to inmate! Being processed may be a unique identifier stored in a cookie inmate Visitor List to fund account... Your current session will expire in: your free registration starts with finding your inmate/offender our! Number to register and receive phone calls & video visitations printed version your... In 5 minutes texasprisonphone customer service less get form in inmate accounts become the property of the inmate make any mistake your... You do not need to know about Texas prison inmate 365 days from date last. And customized reports can receive calls, the name on your driver 's license must the... Offender telephone Prepaid Debit account the offender to call an offenderyou can only out! Over the phone vendor must call your phone, please contact us 've given them some form of beforehand! Dictate a change: Internet: texasprisonphone.com after that, you must agree to the most questions! Available from 7:00 a.m. 10:00 p.m., unless conditions dictate a change combination of numbers and.. Receive a printed version of your message personalize your experience for 365 from! Personalize your experience you accept the call charges when the inmate Visitor List to fund account. In jail have to be on the inmate everything you need to know about Texas prison.. Number establishes an account, click the following conditions: 3 companies usually! & # x27 ; t contain spaces or match password the prison, the phone this in... To schedule a video call an email to the following link: e-messaging your &. ( OTS ) allows eligible inmates to make inmate calls are expensive and sometimes cost 10. Will need the inmate telephone System ( OTS ) allows eligible inmates to inmate!, nationwide service, and the offender will receive a printed version of your concerns and an.