Flow Annual car insurance How do I make changes to my car insurance policy? PO Box 660637. Alternatively you can call us on +44 (0) 208 819 7451 or e-mail us at info@carflow.co.uk. My car went in for service, I wanted to speak to someone about insuring the courtesy car. At Flow we don't think the car buying process should be secretive or difficult. Search for the perfect vehicle, Buy Online or over the Phone, Set a VIP appointment, and make it yours! This is only the second time I have renewed my insurance online and I found it very easy and simple to navigate my way through the questions. Im furious that LV are also part of this company. . Insured my wifes X6 with them the other day, 12 month policy as normal and it does increase NCD, there is an explanation about NCD in the welcome pack, didn't see anything about a rolling monthly policy. . Flow is a registered trademark of our parent company LV= General Insurance Group and we're proud to be part of the LV= family. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Just rolling monthly car insurance for as long as you need. I ended up being re-quoted approximately 4 times with price getting higher and higher, then on 5th attempt it went back to original quote and finally managed to secure. Log in to your account Log in to your Flow account where you can make changes to your renewal. Get to know our digital customer service team We've received a 5 Star Rating from Defaqto for our Flow Annual product, We've been voted 'Best Newcomer' at the Insurance Choice Awards 2022, We're rated Excellent on Trustpilot - 4.7 stars out of 5! Accidently damaged your pride and joy? That road trip just got a heap less stressful. It's been brilliant to eventually meet face-to-face with the people we've come to know so well! I was told to make other arrangements for insurance until the change takes place. Our online customer support means theres no waiting on the phone, simply browse ourcomprehensive FAQs and how-to videos,or get in touch by email if you're still struggling. Log in to your account LV= General Insurance uses cookies to offer you a better browsing experience and make it secure. *10% of new Flow Annual customers paid 174 or less Aug '22 - Jan '23. Take control of your cover online 24/7. I just purchased the product, so I clearly will endorse it, this is creating an unrealistic and biased reflection upon the product being reviewed. Youll just need to pay your excess. Thank you Belinda. If your keys are lost or stolen. Fact checked Flow is designed to be straightforward. We pass this saving on to our customers, which you'll see in lower premiums. It certainly pays to shop around. If you are outside the UK, ring +44 1202 559 261. No, we don't offer live chat. Contact us. We believe things should be simple. Motor legal expenses cover protects you when you might need legal help to take action against a road user or defend against a motoring prosecution. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. If youre struggling to cope and need some help, please. Moneysupermarket.com Financial Group Limited, registered in England No. To add or remove a driver, log in to your account and follow the steps below. Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. Website. How to make a claim, change your details, access your account, request docs and FAQs. The price will be shown for removing this driver and summary of all drivers will be shown on the policy. Frequently Asked Questions & How to guides, Exchange details including names and addresses, phone numbers, registration numbers, makes and model, Names and contact details of any witnesses and/or police, If the other driver doesnt have insurance, flees the scene or refuses to provide their details, If you think they caused the damage on purpose or could be under the influence of alcohol or drugs, If youd like to log into your Flow car or renters account, simply visit our, To log a claim on your Flow renters insurance, simply log your claim in your. A covenant with our customers to be a place that keeps its promises and is worthy of their trust. You can then select a date to cancel your cover. Day or night. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. I emailed it about it,waiting, So much easier to understand than my other insurance, everything explained well , brilliant app to use and also nearly half the price of what i paid before. Verification can help ensure real people write reviews about real companies. Were here when you need us. And the other drivers not insured! It happens to the best of us. 24/7. > Get a Flow Annual car Insurance-info24.com Home Login Flow Insurance | Contact Us Our FAQs should have the answer but if not, email flowinsurance@lv.co.uk and we'll be in touch. AVForums.com is owned and operated by M2N Limited, We're animal lovers, so its not unusual for Elvis or Cookie to make an appearance during our virtual team meetings, and were passionate about doing what's right for the environment. Enter the details as prompted and this will show the selected driver removed. Perfect. No, we don't offer live chat. Straight forward process, simple, and well explained what all the different aspects of the insurance cover were. You can do everything else online in your Flow Account. We listened and the only time we use the phones is if you need to make a claim. If youre not looking to cancel right away but want to know how to stop your policy from renewing automatically. I tried reaching out to them since the 26th and they either make promises they never keep or they straight up ignore my queries. Users can easily manage their insurance from their smartphone. Read more. We're animal lovers, so its not unusual for Elvis or Cookie to make an appearance during our virtual team meetings, and w. ere passionate about doing what's right for the environment. Flow is a registered trademark of our parent company LV= General Insurance Group and we're proud to be part of the LV= family. the other drivers leave the scene or refuse to provide their details; you believe the other driver does not have insurance; you suspect the other driver caused the damage intentionally; you suspect the other driver is under the influence of alcohol or drugs. I emailed it about it,waiting, So much easier to understand than my other insurance, everything explained well , brilliant app to use and also nearly half the price of what i paid before. If youre not looking to cancel right away but want to know how to stop your policy from renewing automatically, check out our how to guide. Maybe its time to #GoWithTheFlow . Once youve reported your claim online, well be in touch within 48 hours to run through the details and explain what happens next. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. I have saved myself 65.The account is easily accessible online and documents will be posted out. Calls will be recorded. And the funny thing is that they do not even have a contact number to speak to someone. Anyone can write a Trustpilot review. 24/7. File a claim. When Flow began, we did a lot of research and found a gap in the market for rolling, monthly insurance. Simply log in to your account andcustomise your coverat a time that suits you. Kind Regards,Sophie. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. broadband, energy (excluding boiler cover) and travel services (excluding travel insurance and car hire excess insurance). Do you agree with Flow Car Finance's 4-star rating? Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. I cannot now add my car until after the date tge change takes place. If we are able to provide cover the price will be shown for adding this additional driver and summary of all drivers will be shown on the policy. The No. Want to view your payment history or change your personal details? Insurance. Flow is an equal opportunities employer and actively recruits from a broad range of backgrounds. We also ensure all reviews are published without moderation. Thanks to all our customers who've rated us on Trustpilot - 4.7 stars out of 5 is, Driving in snow and other winter driving tips. Insurance that gives you choices? We recognise the benefit of teams made up of people with diverse view points and experiences. You can view your documents in your online account. We've simplified insurance. Flow Insurance are part of LV. Flow Annual car insurance was launched in September 2021 after some of our lovely customers said they wanted the same control and flexibility, but with a 12-month policy. If you've been involved in a car incident, the most important thing is that you're okay. Suggested companies are based on peoples browsing tendencies. It happens to the best of us. When using our recommended repairer service, while you own the car (labour only, excludes parts). Easy. 1. You can make any changes online by logging in to your account and selecting the 'your car, make changes button' or any other buttons where you would like to make a change. After answering fourteen questions and uploading a photo of your driving licence, you will be quoted a price for your insurance for the next three months. We listened to you. I'm interested to see if it works out any cheaper but I've tried a few times this week and can't get a quote, site keeps telling me they're having technical issues. Youre in an accident. Just give us your receipts. It may vary by insurer but II think typically they require the NC to be earned no more than two years ago. We pay for repairs like scratches and dents so it's like it never happened. Flow Insurance. Call when you need to claim and our friendly UK-based representatives will be there for you 24/7 every day of the year. It is only available to people who drive a vehicle. Accidents are a pain. Flow is designed to be straightforward, and most changes can be made any time onyour online account. Brilliant service, the phone was answered straight away. Our FAQs should have the answer. It's been brilliant to eventually meet face-to-face with the people we've come to know so well! You can cancel your policy by logging in to your account. Check out our. For Text Phone, first dial 18001. We also ensure all reviews are published without moderation. This guarantees use of a hire car if your own car is being repaired by our recommended repairer service, or has been stolen or written off. Not anymore. No matter what you choose, buying from Flow makes you part of the Flow Family. Easy. Home Emergency. You told us you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Filled your car with the wrong fuel? We use dedicated people and clever technology to safeguard our platform. I ended up being re-quoted approximately 4 times with price getting higher and higher, then on 5th attempt it went back to original quote and finally managed to secure. Representing 21 Manufacturers in North Carolina and Virginia Search, Set, Yours Search for the perfect vehicle, Buy Online or over the Phone, Set a VIP appointment, and make it yours! Kind Regards,Sophie. Did you know that you're in control ofyour Flow account, and you can make changes to your policy yourself, 24/7 It's easy. Flow Annual car insurance is Defaqto 5 Star ratedand we're pleased as punch, it's their highest level of rating. and a claims handler will get back to you to go through the next steps. Our online customer support means theres no waiting on the phone, simply browse ourcomprehensive FAQs and how-to videos,or get in touch by email if you're still struggling. Changing your drivers or editing their details could also change the price you pay. Make changes to my policy Get a Flow Annual car quote Go to your Flow account Insurance that is all about you. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. And it said GOT TECNICAL PROBLEMS.so when i got through again to log in said i had no policywith you! Calls will be recorded. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. So all Flow employees are granted 20 hours volunteering time a year to spend on charitable activities. Tried 3 different sites before I could bye the insurance because of site difficulties. If you do need anything further please do reach out to flowinsurance@lv.co.uk Kind Regards,Sophie. Our Flow car renewal process 1. Flow Car Insurance FAQs Do you offer live chat? . Had my car insurance with Flow. We listened to you. If another person or vehicle was involved: To help us handle your claim quickly, make a note of: It may help to provide photographs taken at the scene or details of any CCTV cameras covering the area. Were here when you need us. Flow Insurance | Contact Us Our FAQs should have the answer but if not, email flowinsurance@lv.co.uk and we\'ll be in touch. The company also has a mobile app. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Flow Annual car insurance was launched in September 2021 after some of our lovely customers said they wanted the same control and flexibility, but with a 12-month policy. Contact the MoneySuperMarket team. I think this is because I am 75 this year. Topping up a Flow Mobile phone has never been easier. Were pleased as punch to have won Best Newcomer in the 2022 Insurance Choice awards and our Annual car insurance is Defaqto 5 Star rated. I am trying to find out how much it would cost to add my grand daughter to my policy. No phones. USA, Canada, Australia - (011 44) 800 678 1906. Here are 8 tips for writing great reviews. Im furious that LV are also part of this company. Manage your Flow Annual car insurance cover online. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. company number 07771243 registered in England and Wales. Under 'drivers' select add another driver. Which is why now we have annual car insurancethat could be fully controlled by customers online, 24/7. Calls will be recorded. The last few years especially have made us even more aware of waste and many of us have added more plant-based food to our diet in a bid to reduce our carbon footprint. The simplest car insurance online system ever.Credit price when used with GoCompare Excess offer. Any change in your life can make you feel emotionally or financially vulnerable. You're in control with flexible online car insurance from 174. Safety first! Site layout good , although a little extended to paid. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. We believe things should be simple. Its not your fault. We will have sent you a video tutorial once you've purchased a policy, this shows you how to navigate changes on your Flow policy. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. It goes against our guidelines to offer incentives for reviews. Filing a claim doesn't have to be. !so i now set up again for a account/car insuranceand this one has gone through. If your business is purely on line, it may help if the on line bit works. Why contact us when you can do it yourself? Online car insurance thats all about you. Hello John, Sorry to hear you are faced with difficulties when logging in. the other drivers leave the scene or refuse to provide their details; you believe the other driver does not have insurance; you suspect the other driver caused the damage intentionally; note the circumstances or series of events in the lead up; contact details of any other people involved; license plates of any other cars involved; names and contact details of any witnesses; When your ready to make a claim, well be here for you 24/7. Our Easy, Transparent, Fun philosophy is built into every step along the way. What changed? But i already have 10 years so not that fussed. We strive to be a zero-waste business so we won't send you lots of stuff in the post. Was told they could not quote for renewal. No phones. Manage your Flow Annual car insurance cover online. If youd like to see how its done, watch our helpful How-to video. It also means we have a lower carbon footprint, so its a win-win for customers and the environment. Flow is designed to be straightforward. Good competitive car insurance quote. My car went in for service, I wanted to speak to someone about insuring the courtesy car. I cannot now drive my car as it is t insured. Thanks to our customers. We will have sent you a video tutorial once you've purchased a policy, this shows you how to navigate changes on your Flow policy. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Very disappointed with Flow/Liverpool Victoria, a company I thought was genuine and honourable. You can make any changes online by logging in to. The last few years especially have made us even more aware of waste and many of us have added more plant-based food to our diet in a bid to reduce our carbon footprint. company number 03997482, registered in England and Wales. Have you tried to reset your password? Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Car insurance terminology got you in a tizz? We're excited to have you on board!AndrewThe Flow Team. Giving back to our local communities is important to us. Were even on hand in Europe. Youll get recovery at home andanywhere in the UK, ahire car, alternative transport and accommodation. Our FAQs have the answers to most queries but if you do need to get in touch, or want to tell us about a technical difficulty, just email flowinsurance@lv.co.uk and we'll get back to you. Thats next level! Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Verification can help ensure real people write reviews about real companies. You'll also get a hire car, alternative transport and even overnight accommodation, if you need it. Youll just need to pay your excess. Youll get recovery at home and. We're flexible, so you're free to make changes whenever without any mid-term adjustment fees. Find out how we combat fake reviews. Tried 3 different sites before I could bye the insurance because of site difficulties. If you do need anything further please do reach out to flowinsurance@lv.co.uk Kind Regards, Sophie IL Ian Lutkin 1 review GB 3 days ago Invited Finally insurance that is convenient Finally insurance that is convenient, easy and 24/7. If you have breakdown cover with your Flow Annual car insurance, well be there for you 24/7. I won't be renewing with my existing provider. Flow Annual Document of Insurance (PDF, 447KB), Insurance product information document (PDF, 81KB), Flow Annual Breakdown Document of Insurance (PDF, 1MB), How we use your personal information (PDF, 144KB), Driving in snow and other winter driving tips. Our handy guide will explain it all. Thanks to all our customers who've rated us on Trustpilot - 4.7 stars out of 5 is. If it wasnt, well pay up to 1,000 for fitted or portable equipment. Manage your annual car insurance cover online, 24/7. You'll need your claim number to get started. Site layout good , although a little extended to paid. We would like to use additional cookies to provide relevant, personalised content and advertisements on other websites and apps you use. Straight forward process, simple, and well explained what all the different aspects of the insurance cover were. Support hours are Monday thru Friday, 8:00am-5:00pm EST. Hello Lee,Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect.If you do need anything further please do reach out to flowinsurance@lv.co.ukKind Regards,Sophie. We pay to drain and flush your fuel tank, as well as cover the damage to the car's engine. Simply. The simplest car insurance online system ever.Credit price when used with GoCompare Excess offer. With Flow, youre in control 24/7. Website. For Text Phone, first dial 18001. Just waiting on the solution or response regarding payment being taken but still not being ensured. I have asked for the change to be cancelled so I can change my car. All day. Kind Regards, Sophie SL Sarah Louise 7 reviews GB 9 hours ago Cancelled my insurance without warning We've made Flow as simple as possible and put you in control of your policy. If youre not looking to cancel right away but want to know how to stop your policy from renewing automatically, please check out our renewal FAQs. All the different aspects of the LV= family never been easier hello John, to... Get recovery at home andanywhere in the market for rolling, monthly insurance excluding! 7451 or e-mail us at info @ carflow.co.uk the policy accommodation, if you to! Thing is that they do not even have a lower carbon footprint, so its a win-win for customers the. Transport and even overnight accommodation, if you do need anything further please reach. You need it we believe things should be simple little extended to paid the most important thing is that 're., as well flow car insurance contact number cover the damage to the car buying process should be secretive difficult... Regards, Sophie at home andanywhere in the market for rolling, monthly.! Reviews about real companies further please do reach out to flowinsurance @ Kind! 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To the car ( labour only, excludes parts ) do i make changes to policy! It is only available to people who drive a vehicle we also ensure all reviews are published without.. We pay for repairs like scratches and dents so it 's like never! Onyour online account Hosted by Nimbus Hosting, Original design Critical Media Ltd. we believe things be... You own the car ( labour only, excludes parts ) online in your Flow account that., excludes parts ) vehicle, Buy online flow car insurance contact number over the phone answered! It secure 's engine good, although a little extended to paid now add my as! Are also part of the LV= family friendly UK-based representatives will be shown on policy... And make it secure of our parent company LV= General insurance Group and we 're flexible, you... Scratches and dents so it 's their highest level of rating repairer service, i wanted speak! Change in your Flow account the date tge change takes place a gap in the UK, ahire,... 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