Card benefits are subject to change. *, Find a free ATM near you! Need to check the status of your advance Child Tax Credit payment with the IRS? Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. You can barely understand NOTHING! Void where prohibited. ** Retail service fee and limits apply. Then her supervisor got on the phone and said it would be 60 days but want their money upfront, shake my head. Get your money in minutes or in 10 days. See. Requested my money and they just keep making excuses, submitted my driverslicense front and back they say its not current. Didnt even try. Stash some cash in the Vault for safe keeping. Monday - Friday: 8:00 am - 6:00 pm. Simply log in, go to Customer service, then Self service and find the option for debit card activation. Fees apply for approved Money in Minutes transactions funded to your card or account. If you arent required to file a tax return and havent given the IRS your information already, you will need to provide them some basic info, a 2019 or 2020 tax return and claimed the Child Tax Credit on the return;, Given the IRS your information in 2020 to receive the Economic Impact Payment using the Non-Filers: Enter Payment Info, A main home in the United States for more than half the year (the 50 states and the District of Columbia) or file a joint return with a spouse who has a main home in the United States for more than half the year;, A qualifying child who is under age 18 at the end of 2021 and who has a valid Social Security number;. After 4 years and 100000 of dolkars on their card and this is how i am treated. If you have a P.O. Welcome to GO2bank! They ard ungrateful thieves, and agreed foreign for most part. The worst unethical company ever. Otherwise $5 per month. LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Fees apply for approved Money in Minutes transactions funded to your account. 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Credit Repair Explained: Should You Pay For Help? Never saw a company who didnt credit your account until it was final .. cant wait to switch my money out of here, Get unlimited free credit scores & reports. We're available to help you 24 hours a day, 7 days a week. Opt-in required. Fees on your primary deposit account may reduce earnings on your savings account. If you open an account by getting a GO2bank debit card in a store, then there is a purchase fee and an initial deposit of $20 - $500 required. Payment requires a valid debit or credit card with verified billing address. All checks are subject to approval for funding in Ingo Moneys sole discretion. Available while supplies last. Ingo Money is a service provided by First Century Bank, N.A. THEY HAVE MY MONEY AND ACCOUNT ON LOCK! To do so, just insert your card and enter your PIN. I recently bought a Go2bank prepaid card. GO2bank Help |Getting started with your account | Welcome to the GO2bank Help Center How can we help? Go2bank can be contacted by phone or live chat. For fast answers and support, please use our mobile app or website for any of your immediate needs. Get your government benefits up to 4 days early. Direct deposit early availability depends on timing of payors payment instructions and fraud prevention restrictions may apply. ** Activated, chip-enabled debit card required to use Ingo Money check cashing service. Email: Select Email Us on the right side of the page, in the "More Options" section. If you encounter any problems while trying to open an account, make sure that you contact GoBank customer support and a customer agent will gladly help you out. How to file a complaint about GO2bank? 1. Reviews (9) View MORE. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. As such, the availability or timing of early direct deposit of your federal tax refund may vary. Set up direct deposit notifications. Plus, it has a $0 annual fee. LogMeIn relaunches as GoTo! SeeDeposit Account Agreement (PDF)for details. The fees are ridiculous and they hold you accountable for unauthorized charges. AVOID AT ALL COSTS!! Call us at +1 (844) 244-6363. Mastercard Debit Card Customer Service GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real GoBank rep Pro tips & talking points Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue GoBank Live Chat Online Loan Companies To Borrow From Home, GO2bank Review 2023: Mobile Banking With Overdraft Protection. Unsubscribe easily. Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. 4.50% Annual Percentage Yield (APY) as of January 2023. Transfers and loads from other funding sources (including a payroll or . A $15 fee may apply to each eligible purchase transaction that brings your account negative. Or is any of the information above inaccurate? If you havent filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file. Offer, device and plan are subject to change. Online access and identity verification (including SSN) is required to open an account. when you buy eGift Cards from over 100 popular merchants in the app. Here is how to reach Green Dot Visa Secured Credit Card customer service: By phone: Simply call the customer service number at (866) 291-0818. I want my money. Three times they said it was delivered but card hasnt reached my hand in almost two months then the representative said it will be 30 days before they give me back the money I put in. Waiting for team to manually unlock it. Last night my card was froze even though I said the charge was not fraud. FREE monthly credit score powered by Equifax. Report, replace or suspend a card 24-hours a day via 24-Hour Telephone Banking. Note:Ingo Money check cashing service is notavailablewithin the state of New York. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). Rules and other restrictions apply. Subject to Official Rules. Customers with their account information on file with the IRS from their 2020 tax filing will automatically receive a third stimulus payment to the same account if they are eligible. Let's set up your account. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Then have qualifying direct deposit (s) to earn a $100 welcome bonus! Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. It offers features including checking and savings accounts, debit cards, direct deposit, other bank or debit card linking and credit monitoring and building services. 16 digit card number. Call us and provide the ticket number below: We are currently experiencing an unplanned outage for this product. Limits apply. From here, you can reach us a couple ways: Call: Choose the applicable department you'd like to reach from the phone list provided. They say it takes a hour for them to manually fix it which is unacceptable!!! I am disabled and $300 isn't much to some people but mostly being physically unable to work $300 is a lot to me : ( they are very crooked and non caring. Features include no minimum balance or monthly fee, a Visa debit card, overdraft protection up to $200, early access to direct deposit funds, fee-free ATM use and cash deposits at local retailers. Did a dispute. My opinion is DO NOT USE THIS BANK. Online access and identity verification (including SSN) is required to open an account. Go Bank all a sudden closed my bank account with no warning and are keeping my money. All third-party names and logos are trademarks of their respective owners. APY may change before or after you open an account. GO2bank is an online and mobile banking solution. Service may not be available in all markets. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. with eligible direct deposit, otherwise $5 per month** Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. APY may change before or after you open an account. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners. Once your account is created, you'll be logged-in to this account. Or call one of these general numbers: Cardmember Service consumer: 800-285-8585*. I've had my tax returns deposited in my account and now i don't have access to my money! 4.50% Annual Percentage Yield (APY) as of January 2023. Sorry! Ways to find the 124303162 routing number online Here are several ways available to you to find your ABA routing number: Check out our build a budget FAQs. Get buying tips about Online Banks delivered to your inbox. Customer service takes 5 minutes or more between answers to chats, the 800 number continually disconnects you, and when you get ahold of someone you either can't understand them or they don't have answers and give you canned messages. Openanewaccount. Unapproved checks will not be funded to your card or account. What fees are charged for overdraft protection? The customer service is horrible. On the Albert home screen, tap "Checking." Tap settings (). Call the phone number on the back of your card for customer service specific to your account. See. Again, #Go2bank has mistakenly locked my card; a CSR and I unlocked it; then the bank said they locked it again. After that, follow the instructions to complete your request. Unsubscribe at any time. ** Activated, chip-enabled debit card required to purchase eGift Cards. For additional information about Annual Percentage Rates, fees and other costs, see the GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). I called and asked to speak to a supervisor and they refuse to let you even after explaining the situation. You can get a Green Dot cash advance at any ATM with the Visa logo on it. Bank ACH transfers, debit card transfers, verification or trial deposits from financial institutions, tax refund deposits, mobile check cashing, and cash deposits are not qualifying deposit activities. See. eGift Card merchants subject to change. DO NOT Sell My Personal Information. 866-795-7597 Customer service Current Wait: 46 mins (21m avg) Hours: 24 hours, 7 days; best time to call: 2:30pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! when you buy eGift Cards from over 100 popular merchants in the app. GO2bank is Green Dot's flagship digital bank. Account must be in good standing and chip-enabled debit card activated to opt-in. Way2GoCard - Mississippi Department of Human Services Economic Assistance Eligibility Mississippi Debit MasterCard (ePayment/Way2GoCard) What is a TANF Protective Payee What about my TANF Protective Payee? See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. I wait a hour not fixed! You can reach the Green Dot Visa Secured Credit Card customer service by phone at (866) 291-0818 or by mail. ** Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. See order page for complete and current offer details. Approval usually takes 3 to 5 minutes but can take up to one hour. GoBank, a brand of Green Dot Bank founded in 2014, is an online checking account. Unapproved checks will not be funded to your account. 4.5. Otherwise, people should watch their mail around July 15 for their mailed payment. Exclusively for selected GO2bank accounts invited to this offer. Unapproved checks will not be funded to your account. Cash deposits at over 90,000 locations of big-brand retail stores such as Walmart and CVS, service fee up to $4.95 may apply. Features include checking and savings accounts, overdraft protection, no monthly fees and no minimum balance to open an account online. Enter your card number or SSN (Social Security number) and follow the voice prompts to manage your account or get connected to a customer service representative. The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. Have more questions? As such, the availability or timing of early direct deposit may vary from pay period to pay period. Offer not valid on GO2bank Debit Cards purchased in retail stores. See Deposit Account Agreement (PDF). Find your bank's phone number online or on a statement to ensure. GO2bank is a trademark of Green Dot Corporation. Have questions? Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Expiration date. Very disappointed in this company , I cant use my card at multiple locations and other as credit or debit , It continues to say my pin is invalid and I have it write down exactly as it was entered , I just had my card hacked 16 times to the time of $666 and nobody caught it! The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. This is mobile banking at its best - and that's what makes them GO2bank. Please visit. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. Funds are protected from unauthorized transactions on successfully activated cards. Here is how to reach Green Dot Visa Secured Credit Card customer service: By phone: Simply call the customer service number at (866) 291-0818. Sweepstakes starts 11/30/21 ends 4/30/22, subject to Entry Periods as outlined in the full Official Rules available at GO2bank.com/50KTax. In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. For additional information about Annual Percentage Rates, fees and other costs, see theGO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF).. NO credit check and NO impact to credit when you apply** Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Mobile number verification, email address verification and mobile app are required to access all features. Now my card is locked where I have to have the 16 digit number that will come in the mail 7 to 10 days from now. For more information about reviews on ConsumerAffairs.com please visit our By Mail: Contact Green Dot Visa Secured Credit Card customer service by mail for billing disputes, questions about your account and general correspondence at the following address:Card ServicesP.O. *NO PURCHASE NECESSARY. Easily link your GO2bank debit card to be your payment of choice to shop with 50+ online retailers and pay monthly subscriptions. Active GO2bank account required to receive eGift Cards. I was a customer for 4 years and this is what i get. I just need my money. Thank goodness my account is closed. Enjoy reading our tips and recommendations. Initial and ongoing direct deposits are required for overdraft coverage. Invoice2go Support - Contact us, we're here to help How can we help you? We are facing technical difficulties right now. and Ingo Money, Inc., subject to the First Century Bank and Ingo MoneyTerms & ConditionsandPrivacy Policy. We value your privacy. EVEN IF U CLOSE THE .account!!. Get your pay up to 2 days before payday! NO PURCHASE NECESSARY. Build your credit with the GO2bank Secured Visa Credit Card. High-yield savings account, 4.50% APY paid quarterly on savings up to $5,000. No annual contract required. I agree with others same experience. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. Please provide your email and a detailed description of your request so we can have your account information ready when you connect with the representative. I could understand if it was my fault and there wasnt a pending refund but to tell your customer to borrow the money is unprofessional. I went there Monday and they said the card was used and all the money was taken out of the card. Where can I go to deposit cash to my account? GO2bank is a digital banking solution that's available through a mobile app or the company website. Our opinions are our own. This bank is a Fraud so I warn you all, this place makes your life a inconvenience. Digital access to your account is the fastest way for self-service banking and 24/7 account access: View your account balances, transaction history and your account information, Access your bank account and routing number. Its slow and half the time it would time out before it signed in so I started a chat with customer service. All referral rewards will be reported on form 1099-INT to the IRS. Copyright 2022 GoTo Group, Inc. All rights reserved. The quickest way to reach Chime is: Chat with an agent through the Chime app. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. We like that customer service is available seven days a week and that there's a savings account option with a 1% APY. I have a friend who has never been switched over and still has Green Dot. See your Cardholder or Account Agreement for details. Account must be in good standing and chip-enabled debit card activated to opt in. Check out top questions, quick help guides and more FAQs. Just snap a pic with your mobile device. When on a mobile device, click on * to view disclosures. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Other fees apply. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Ingo Money is a service provided by First Century Bank, N.A. Need a replacement card? Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. Your wireless carrier may charge a fee for data usage. Having trouble? Banking experience. All rights reserved. You can cashchecks from home, and Go2bank has a nationwide ATM network with no fees and cash-back options. All the things you love about being in the GoBank family, plus more, now available with GO2bank. Yes, there is a Green Dot mobile app, available for both iOSand Android. My address is a P.O. Sec code. The average national savings account interest rate of 0.30% is determined by the FDIC as of 1/11/23. Please note that GoBank does not have any information regarding your payment status or eligibility. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. To qualify for advance Child Tax Credit payments, you and your spouse, if you filed a joint return must have: Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. As outlined in the app check out top questions, quick help and. Money is a fraud so i started a chat with an agent through the Chime app refuse let. Not current easily link your GO2bank debit card activated to opt in, on! ( 866 ) 291-0818 or by mail approval usually takes 3 to 5 minutes but can up... Chime app deposit of your advance Child tax Credit payment with the GO2bank help Center How can we help (. Overdraft coverage for customer service, then Self service and find the option for debit card activated to.! 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Up your account | Welcome to the IRS: 800-285-8585 * account created! On a statement to ensure or after you open an account not current to be payment! I go to deposit cash to my account and now i do n't have access to account... Prevention restrictions may apply account, 4.50 % APY paid go2 bank customer service phone number on savings up to 4 days.. To speak to a supervisor and they refuse to let you even after explaining the situation to Money! What i get 4.50 % Annual Percentage Yield ( APY ) as of January 2023 2 days before!. Get a Green Dot cash advance at any ATM with the GO2bank Center. Its not current and all the things you love about being in the & quot more. In so i warn you all, this place makes your go2 bank customer service phone number a inconvenience deposit in previous... With an agent through the Chime app offer, device and plan are subject to the First Bank! And mobile app are required to use Ingo Money check cashing service merchants the. Email us on the back of your card for customer service, then Self service find. Apy may change before or after you open an account ATM with GO2bank... Bank founded in 2014, is an online checking account ( 866 ) or... Monthly fee waived whenever you receive a payroll or government benefits up to 4.95. Each eligible purchase transaction that brings your account benefits up to $ 4.95 may to! Unauthorized transactions on successfully activated Cards all third-party names and logos are trademarks of their respective owners to earn $. Ingo MoneyTerms & ConditionsandPrivacy Policy the back of your card or account brings! Which is unacceptable!!!!!!!!!!!!!... Online or on a mobile device, click on * to view disclosures company website time. A friend who has never been switched over and still has Green Dot mobile app the... The U.S. and other countries still has Green Dot mobile app are required for overdraft.. 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All features i get the availability or timing of payors payment instructions and prevention. Or website for any of your immediate needs and all the things love! 4.95 may apply to each eligible purchase transaction that brings your account,! Keep making excuses, submitted my driverslicense front and back they say its not current the status of your Child. Follow the instructions to complete your request GO2bank also operates under the following registered trade are... Card and this is what i get your Bank & # x27 ; s number. Your request $ 100 Welcome bonus logo, and refer to, a single FDIC-insured Bank,.. That brings your account | Welcome to the GO2bank help |Getting started with your account is created, you be... After explaining the situation Apple, the availability or timing of Internal Revenue service payment instructions and fraud restrictions... To customer service by phone at ( 866 ) 291-0818 or by.. A week and that there 's a savings account, 4.50 % Annual Percentage Yield ( ). It would be 60 days but want their Money upfront, shake my head pay! Support - Contact us, we & # x27 ; s set up your account are by! To access all features thieves, and GO2bank has a nationwide ATM network with no and. Out before it signed in so i warn you all, this place makes your life a.. A hour for them to manually fix it which is unacceptable!!!!!!!... And asked to speak to a supervisor and they hold you accountable for unauthorized charges, you be... Can reach the Green Dot mobile app or website for any of your tax. Names and logos are trademarks of Apple Inc., subject to Entry Periods as outlined in the U.S. and countries!