pacas socks complaints

I placed my order on November 26th. We carry alpaca socks from a variety of manufacturers and brands. I had never heard of these socks. Like others, I would rate these scammers 0 stars if I could. 2. I wear it to yoga over a long sleeved t-shirt type top and anywhere else I am going during the day. Son enjoys the one I sent him last spring for his bday, and the higher discount offer. They seem to be a little thicker at the toes. After buying their first set of alpacas, the duo (and son Hunter) fell in love with this magical animal and jumped fully into the alpaca industry. Were loving Pakas performance socks and baselayers for activities such as skiing, running, and hiking. There has been no response from customer service, Im being ignored. Pacas alpaca socks were new to me too. The women who create Pakas socks and clothing have been recruited by Paka, and in many cases trained by the team to weave a life skill that helps empower individuals as they are then able to work in the weaving trade and earn a living for their families. Because of those additional fibers, the socks stretch to fit my feet like a glove, and the crew socks stay up (I hate it when socks stretch out and fall down) even when hiking in the woods. The website was easy to go thru but there was a lack of some items. Everyone should send a complaint to BBB. Please check your entries and try again. I am glad you have more colors and patterns now. BBB asks advertisers to prove their claims, change ads to make offers clear to consumers, and remove misleading or deceptive statements. Because theyre so confident in the durability of their products, these socks come with a lifetime guarantee! Why are nearly all the reviews recent (only about 20 from before march 2022) and only for "verified site experience"? * Shipping is fast! I ordered Pacas socks for a Christmas gift for my wife. Definitely a company that deserves to be sued. Ships in 1-2 business days | Based in Charlotte, NC | Est. Our Story. I also got suckered. Something went wrong. One size fits all. It took two months for my last socks to arriveplease My son hates every piece of clothing I give him, Good except sizing for socks is not actual measurement. $0.00. They're velvety soft and really do feel like a hug for your feet. My fiancee thought I was crazy for spending so much money on socks until he tried his first pair. Interlock knit for comfort, breathability, thermoregulation, and odor resistance Merino-covered elastic waistband and traditional fly design Flatlock seam construction is designed to minimize chafing Size M inseam: 30" (76 cm) 100% Merino wool, exclusive of decorations You may also like Love Pacas. FREE DELIVERY over $150 Payday Offers Over 90,000 positive reviews My Bag Account Menu Search for a brand or product. Stay far, far away. 6 weeks later, nothing has been delivered, and 4 emails by me to get an update have been ignored, other than canned, worthless form letter responses that are always the same. Paka also has 10% off right now, so people can try (and get hooked) on their sustainable alpaca wool clothing. I have been buying a pair of angora socks from a woman who spins the yarn from her rabbits when we go to the Topsfield Fair every year, but there is none this year. Hand dyed in the USA by The Alpaca Yarn Company. Easy to use. Description Paca-puf is our 100% Baby Alpaca Roving. Now to order the short ones. Notify me of followup comments via e-mail. A real luxurious feeling. Brands. Good except sizing for socks is not actual measurement. I made a mistake earlier today and checked out with an unintended pay method which I emailed to you asking if anything could be done or if it was too late to cancel and re-order. I have given my daughter and granddaughter-in-law scarfs and they LOVE them. P.P.S. Since I cant add a photo here in the comments, I will add a closeup to the post in a minute or two. They should not commit to selling a product they cannot deliver on. 4 Pack - Men's Light-Weight Crew Socks Love Love Love my Paca pullover sweater. Although it took a minute to ship my prior orders, Love the socks, and customer service has been great. I've emailed them several times and just get a boilerplate response that says they'll be in touch "soon" (if I actually get a response). Great review. Help Support Never Say Die Beauty, Buy on Amazon here! CHECK BBB BEFORE ORDERING! 3 Pack - Women's Light-Weight Crew Pacas Socks - Small / Medium 3 Pack - Women's Light-Weight Crew Pacas Socks - Medium / Large Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Also, when I tried to take advantage of their 20% off plus free shipping Black Friday-Cyber Monday offer, I couldnt get it to work and I tried contacting them and never got a reply. When I contacted them again they stated since I filed a dispute with credit card I would have to wait until they resolved that. So, you can see why socks and apparel made from alpaca wool are getting popular among people who like to be active outdoors! https://cottoncreekfarms.com/store/ea-light-grey-therapeutic-socks/ 4 Pack - Men's Crew Pacas Socks 4 Pack - Men's Calf Socks. I am so sorry that you are getting the cold shoulder from Pacas. Pacas has a consumer rating of 4.6 stars from 14,533 reviews indicating that most customers are generally satisfied with their purchases. Pacas 39 Chestnut Ave Westmont, IL 60559 Visit Website (630) 526-7774 Customer Reviews 3.02/5 Average of 370 Customer Reviews Read Reviews Start a Review Customer Complaints 527. When I am in the market for new socks I will definitely buy these. I love it because it is not only warm but also soft and not the least bit itchy. Alpaca Wool Socks for Men & Women Comfortable Casual Outdoors Hiking Boot & Dress Socks, Invisible World Women's Alpaca Socks Cozy Cute Striped Winter Gear. They wont reply to anything! At least where these All Terrain Survival Socks are concerned. LOVE MY PACAS! He claims it has no effect on the longevity of his socks, however, Im not convinced. The socks are wonderful, but if the company doesnt care about their customers, its not worth it. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. I love your socks! Thank you! We Found a Deals on NetBait Baby Paca Craw Toldedo Special 9pk at Natchez Shooters Supplies then compare prices, ratings, and reviews over 90+ Online Merchants like SteepandCheep.com. Bajar mp3 de las mejores canciones de nba youngboy white teeth lyrics en . Charged my card right away and its been weeks and I sell dont have them. 3-Pack Mens Crew Socks ordered on 12/3/22. Beaded Silk & Sequins Light. 3 Pack - Women's Crew Pacas Socks - Small / Medium (US: 5 - 8) / 3 Pack - Women's Crew Pacas Socks - Medium / Large (US: 8.5 - 2 Pack - Women's Crew Pacas Socks - Medium / Large (US: 8.5 - 4 Pack - Women's Crew Pacas Socks - Medium / Large (US: 8.5 - 2 Pack - Women's Crew Pacas Socks - Small / Medium (US: 5 - 8) / 6 Pack - Women's Crew Pacas Socks - Small / Medium (US: 5 - 8) / 2 Pack - Women's Light-Weight Crew Pacas Socks - Medium / Large 3 Pack - Women's Low Cut Pacas Socks - Small / Medium (US: 5 - 8) / 3 Pack - Women's Performance Socks - Medium / Large (US: 8.5 - 2 Pack - Women's Low Cut Pacas Socks - Medium / Large (US: 8.5 - 6 Pack - Women's Crew Pacas Socks - Medium / Large (US: 8.5 - 4 Pack - Women's Crew Pacas Socks - Small / Medium (US: 5 - 8) / Black. I even left a message on their answering machine. Are the toes reinforced? The Ultimate Mountain Bike Gear Checklist To Help You Hit the Trails with Confidence. Had trouble deciding on which one, all beautiful. ordered throw 10 December. But I only know this because my sister has some. Paka specializes in creating ethical, traceable alpaca wool socks and clothing for active people who care about the environment and where their clothes come from. Learn About Alpacas. are also a major concern on Pacas since it solves the major problem that the Pacas founders were steering towards eradicating cold. Here is their website: https://www.pacas.us/ Show more Show more Why I've thrown away most of my Bombas socks. I had seen in the heavier crew socks a nice three combination but not there now. Bummer! If you buy through links on this page, we may earn a small commission. . I will be disputing the charge on my credit card and possibly contacting the attorney general of Illinois. You emailed me a coupon for a FREE 4 Pack of socks with $100 purchase and I couldn't resist! This is a ridiculous way to conduct a business!! Very durable and take a beating Since the original purchase of these alpaca socks I can say that the rumors I had heard about them not wearing well are not true. Learn how your comment data is processed. I would contact PayPal if I were you and tell them what has happened and see if you can get your money back. Do NOT buy from PACAS. I want a medium weight, mid-calf sock. They have no customer service number- only email and you get s form letter that says nothing as a reply. Have you been approached by or have you approached St. Luke's Children's Hospital in Boise, ID? I have about 12 pairs and just ordered more! Other socks just not sent - but they billed me for the whole order anyway. It's nice to see choices. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. I bought these socks for my husband who always has cold feet. At least THAT would have been helpful. Here's our process. Didnt realize how horrible this company had sunk. Pattern 1: Customers allege issues with receiving refund: Pacas stated that they have ensured that customers receive their refunds moving forward. Received canned replies to status update requests. There is no excuse for ignoring customers who already spent over $100 for SOCKS. The socks come in two sizes: small/medium and medium/large for women, and medium/large and large/extra large for men. they had no problem taking my money. Well guide you through the process. Love the color. My husband LOVED his Pacas crew socks. Greatly reduces swelling and neuropathy in my legs/feet! Also, I wouldnt wear angora socks to hike in the woods, so these alpaca socks are great! They now use Happy Returns for their return process which automatically processed the refunds when a return is sent in. Somehow they are still getting away with their scam-not sending out orders and no replies from customer service. Price and other details may vary based on product size and color. Bestsellers. Sierra Bloom Slipped Tweed Hat and Cowl by Iris Schreier: 1 skein of Silky Twist in the Sierra Bloom colourway and 1 skein of Silky Twist . Very expensive. Wellow Compression is the top-quality compression sock for users. They continue to give a percentage of their profits to make sure children stayingat different childrens hospitals are outfitted with Pacas socks to make their stay as comfy as possible. $10 a pair it worked out to! Designed by Trail & Kale Creative Studios, Stands up to wear and tear of running and hiking, Less compression than other running/performance socks. These alpaca wool socks are a game-changer for keeping feet warm, comfortable and stink-free during sweaty pursuits. Terrible customer experience. https://www.rakuten.com/r/NEVERS210?eeid=28187, https://neversaydiebeauty.com/author/admin/, Appearex: Biotin 2.5mg Supplement -- Nail Care, Salma Hayek Nuance Renewed Radiance SPF 30 Moisturizing Day Cream, Get Cashback with Rakuten (formerly Ebates). Best Sellers. -Additionally, they have multiple conflicting statements and ads about their donations to children's hospitals and no pictures, posts, or press releases are available to support any donation claims from the company. This pair of Pata Paca socks feature a melange yarn combination and contrast color on ankle and toe. Limon Yaz Baskl Kaponlu Lastik Paa Kadn Oversize Eofman Takm | Tommylife models and Tracksuit products at the best prices www.exporgin.com Limon-Limon Color-XS Size T10BY-95295_01|LMON/LMON|XS Others are cheaper, but these are worth every penny. Well, because alpaca fiber doesnt contain lanolin (the grease that causes itching from wearing other wools) alpaca wool is not itchy! I hope we get it this time! Try a pair and you'll be sold, Reviewed in the United States on December 13, 2022. They even make my feet sweat cause they are so warm!!! On Dec. 23, canceled the order via email.On Dec. 28th I disputed via CC company with no expectation of service on their end. So versatile! I thought she would love them! After living in New York City for many years as a student and ad exec, I moved back to a quiet town near the ocean north of Boston. ZERO customer service or response to inquiries on where the product is. 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My sister told me about them. 1 pair of 3 was delivered on 12/23/22 so as of right now I have paid $57.93 for 1 pair of socks and a gift box. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. This is a fabulous site with amazing products. I have sent multiple emails and every time am either told order was lost in shipping or issued a new order number and told it would be shipped within the next two days.Original order #******. If you have any questions, feel free to comment below or reach out to me via the inquiry form on our contact page. Double Mohair. What can you tell me ? I can wear merino wool, angora and cashmere, but I am not going to wear my super soft angora and cashmere socks to hike in the woods. In fact, Pacas claims that the Incas in Peru valued it more than gold. But I will add an addendum to my post warning people about shopping with them since there customer service is terrible. They have also deleted hundreds of comments on social media from unhappy customers with incorrect, defective or missing orders. If I could give negative stars, I would, Ordered $300 worth of gifts in early November. Our Story. Contact Us I didn't need the colors in any 3-pack, Works with children's hospital; sustainability of alpaca wool. 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Quick, easy and accurate ordering, quick delivery, excellent quality, super soft and comfortable socks! Seems like they will last many seasons. $90.00 $120.00 25% Savings. Footwear. $38.00 . BOSS Pacas Knit Jumper Beige at Mainline Menswear. They intrigued me. I do not recommend this business. I was not able to resolve this thru the company web site though they keep telling me they refunded to my account. BOSS Pacas Knit Jumper Navy at Mainline Menswear. The ads were on IG, so I figured it was real. But with this comes a wear that isnt as soft and lovely. https://www.pacas.com/pages/contact-us?gclid=Cj0KCQjwhqaVBhCxARIsAHK1tiM3kj_YJXcGT8ggDoYJ2qJH4tpj45mgqyXO0NMhhbUu9bsCpvyiuVAaAo4-EALw_wcB, Read More Business Details and See Alerts, International Association of Better Business Bureaus. Im reporting them to the better business bureau. 1996-2023, Amazon.com, Inc. or its affiliates, Reviewed in the United States on February 23, 2023. Not one has been acknowledged. -Since March 2022, they have accumulated 3k+ reviews just on sitejabber. Your customer service department responded they had canceled my previous transaction so I immediately purchased the same socks via the correct pay method. Ya, I've spent a good $60 bucks shipping socks back to darn tough. How BBB Processes Complaints and Reviews. Next Day UK delivery. This is because alpaca wool has some unique properties that make it ideally suited for use in clothing these unique properties include: Alpaca wool has the lowest water retention rate of all natural fibers around half of most wools. I have many warm winter socks, these are among my favorites. My feet are always so cold in the winter. Jac, I am so sorry you had a bad experience with Pacas. Heres the guarantee: You may exchange or return any Pacas Socks you have purchased through our website for a full refund within 30 days of delivery. The socks are fine. 0 Women's Low Cut Pacas Socks Ordered November 29/22 - finally arrived Jan 3/23. Other people I know will always hand wash them. Alpaca is a great alternative to sheep's wool which I cannot wear. I sent a message, got a useless canned reply but never got a reply from a human. So if youre on the hunt for comfy cold weather socks, or if youre looking for nice stocking stuffers for the holidays, check out Pacas. :), Reviewed in the United States on November 4, 2018. Media comments states 50% alpaca, website conveniently does not list fabric contents. Because of alpaca wools low water retention rate, its almost impossible to make alpaca wool socks and clothes smell. Reviewed in the United States on January 14, 2023. I might have to buy some of them! -the slash on the price indicates that there is a price comparison being made without disclosing the basis for the comparison. Not sure what measure to take from here. I wish the solid black came in 3-packs also. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. In todays post, Id like to walk through the amazing properties of alpaca fiber, why its a great material for socks, and what you should know about purchasing your first pair of alpaca socks. Haven't tried the style yet, only the crew socks. The socks fit me well, and I wear them for hiking during cold weather. The kids socks come in two sizes: youth and toddler. I have about 12 pairs and just ordered more! I will update my post and add something about buyer beware because their customer service is nonexistent. From the moment I put them on, I fell in love. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. Why are scamming customers and stealing their online payments? Im an ankle or knee high sock girl and he is mid calf all the way. Most of your color choices I did not like or I would have ordered more. Alpaca fiber has some amazing characteristics that make it the perfect material for socks worn in all four seasons. I as the rest had my order delivered many weeks after ordered and was shorted 1 pair of socks. I saw an ad with the face of an adorable alpaca on my feed. My bank did the same thing for me when I inadvertently bought from a real scam company. Founded after Kris Cody spent time working in South America and learned the unique benefits of wearing alpaca wool, Pakas apparel is created by the companys team of weavers in Peru. Wanted more compression socks in more colors! About Alpacas. I received my package on December 28th. Bundle and Save. So keeping my feet warm in the cold weather is something I really care about. What is an alpaca? I havent received the email they said I would stating that my order shipped. I have sent messages via email to them indicating I want a refund. I have sent numerous emails starting on December 12th looking for my socks & now looking for the 4 pair I did not receive. What would be a good blend to look for in a heavy sock ? And we always visit the alpacas and llamas at the Topsfield Fair, though sadly, this year we missed them because of the pandemic. No alpacas are hurt in the making of Pacas socks. The socks are great. Ive tried several kinds of Alpaca socks, these arent at the top, nor at the bottom. Your email address will not be published. Love them so much I bought 16 pairs to gift to my closest friends! What if this was a Christmas gift? Kids socks come with a lifetime guarantee page, we may earn a small commission nearly all the recent! Kinds of reviews cold in the winter colors and patterns now sleeved t-shirt type top and anywhere else am... Getting popular among people who like to be a good blend to look for in a heavy sock,... Socks I will add a closeup to the post in a heavy sock filed dispute! 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Shopping with them since there customer service number- only email and you get s form letter that says nothing a... Incorrect, defective or missing orders sent him last spring for his bday, and hiking isnt soft... General of Illinois pacas socks complaints reviews indicating that most customers are generally satisfied with their purchases inadvertently bought a... 300 worth of gifts in early November coupon for a Christmas gift for my husband who always has feet... An adorable alpaca on my credit card and possibly contacting the attorney general of....