Now, how does that happen? United offers two main ways to upgrade into United Polaris: MileagePlus Upgrades and PlusPoints upgrades. The meal. The version is configured with 44 United Polaris open-suites, 21 recliner-style United Premium Plus seats, and 253 standard Economy Class seats which include 54 Economy Plus seats that feature additional legroom. To be clear, its not that there was actually anything terrible, but rather the lack of basic manners and common sense is just disappointing and puzzling. There were no other services like you see on KLM or AF (my usual choice for this route). I had similar experience as AA Plat on nonstop UA DCA-DEN. All from my iPhone indeed. 1:08. I'm not expecting 4 or 5 star service. The boarding process for flight number 372 to San Francisco, My first impressions of the Polaris business class seeats on the United 777-200. Other terms and conditions may apply. But nope, an hour out drinks and Biscoffs were served, and that was it. 17,500 United Airlines miles for one-way coach flights from North America to Central America. The lady next to me did bring some food along and ate it. United is awful. My retort - guess you haven't flown Qatar or Singapore Air. A Saks Fifth Avenue blanket and pillow were placed on each seat. My recent experience onboard United: SFO TO LAX : r/unitedairlines. But dear @flysas , next time if I a, Ready for #PIA from #MAN to #JFK -- we will be rac, Another room with a beautiful view #hyattregenc, Enjoying #shanghai with @onemileatatime from the i, From my front gate to my boarding gate in 15 minut, @malaysiaairlines #747 out of retirement and in se, View from my 61st floor room at the beautiful bran. Signing up with Executive Traveller only takes a second and lets you Thank you for your review! But a flight from the east coast to europe is less time than the flight you tooki wish they would bring them back! I think the advantage of some travel convenience doesnt outweigh the customer service element Im used to with the European airlines and will continue to fly KLM and AF on this route in the future. Eat at home or eat at the limited options at the airport. This story reminds me of the worst first class For almost two decades I was a 1K flyer on United , so still a lifetime Platinum with 2mil miler, but like others I gave up six or seven years ago when their service went down the toilet and corporate tied the hands of even the best customer service agents. In order to prevent yourself for getting stuck with one of the 777-200s with the old business class seats, make sure that the business class seating configuration on the aircraft for the flight your booking is 1-2-1 (and not 2-4-2). The United gates at OGG dont have a lane for pre-boards but they absolutely should. These massive lounges include all sorts of amenities. 80 PlusPoints from United discount economy (fare classes S, T, L, K, and G). My "beef tenderloin" was floating in 1/4 inch of brown water along with some sad boiled vegetables and five sad looking potatoes that were supposed to be French fries (I think). And I agree in general, ultimately United probably simply doesn't care much about the soft product on these flights for obvious reasons, since it's unlikely to sway much business. Same experience Newark to Cape Town return in Jan/22. Scott Kirby wants United to be worlds greatest airline. Instead, these former Continental aircraft have Collins Aerospace Diamond seats that are arranged in pairs of two along the windows. This is being political and bias. American Airlines Boeing 777-200 at Maui Kahului Airport (OGG). This was possibly even worse than the carved chicken on Italian focaccia I was served on a recent United flight. I love being in the air since I genuinely love flying but I dont like sitting on the ground waiting to depart. Producing food like this is a heritage crew problem. Great article. I was not sure whether it is how this airline functions in general or just how they boarded at the SJO airport. I had a bite of the (tasteless) cabbage, the nuts, and the macadamia nut chocolate dessert, and then called it a night. nonstop . I think they're catering company there needed to be fired 10 years ago. Its far from being the best hotel in Waikiki, but the ocean-facing top floor rooms are hard to beat! In my opinion, all inclusive, I would rank DL above United and United above American. People that live on long-haul flights understandably should be concerned. Im lucky that I ended up being able to review two products head-to-head on my recent trip to Hawaii. Polaris class on this aircraft features a standard Business Class seat which transforms into a fully flat bed. The entire meal was served on one tray and covered, and included a small container of mixed nuts, a main course, a (very hard) packaged bread roll, a side of cabbage, and a packaged chocolate-covered macadamia nut for dessert. Will miss the @united #globalfirstlounge at #ord. Youll also get a decent pair of noise canceling headphones which are good, but not as good as what you get in Delta One on the A330-900 (for example). at only 60,000 miles roundtrip for United Business Class, if there's United saver award availability, although be aware that credit card points transfers to Turkish . Ive even had one with an orange peel on a TCON in coach! Los Angeles, CA (LAX) - Newark, NJ (EWR) Thursday, November 23, 2017. TRIP REPORT | JetBlue Airways - A321 - Newark (EWR) to Los Angeles (LAX) | Business Class - YouTube JetBlue Mint competes with the legacy carriers on transcontinental business class. Do you get lounge access with United business class? For example, between the U.S. and Europe, it can cost as few as 10,000 MileagePlus miles or as many as 20,000 miles plus $550 co-pay to upgrade into United Polaris business class: The best way to get upgraded into United Polaris business class is to get elite status, and several United credit cards allow cardholders to earn credits toward elite status. United Airlines business class is one of the best ways to fly when jetting between the east and west coast hubs of New York and San Francisco. On the JFK Trancon , same thin blanket but at least they included the blue foam Polaris pillow. If the landing was heading the other direction (on runways 9/10), they would have just come straight in from the west and never passed by downtown at all. But your Polaris ticket grants some nice perks in the airportincluding Premier Access and the Polaris Lounge in six of United's hubs. Chicken usually is yummy, but with that rice and veggies it's true that it looks like Rykers Island prisoner's food. Dont get the priority boarding concept. Just horrible. Individual controls for the leg rest and lumbar support allow you to work out your optimum position. Hi Scott Where did you stay in Waikiki? The aircraft is used primarily on transcontinental routes from Newark (EWR) to Los Angeles (LAX) and San Francisco (SFO). Service began during boarding, when bottled water was handed out (there were no pre-departure beverages, understandably). The only thing that's different (besides the legroom), is the color of the top of the headrests (red for Nicer and yellow for Nice). Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Bc your past. Honestly, I thought that was a piece of fish or something chicken? Seats include flat beds and comfortable, though probably the least comfortable in the United longhaul fleet. Wow. And you know something? At least I can fly there private at 34. Thank you! The descent and arrival into San Francisco, Pros and cons of United 777-200 Polaris business class, Save money by purchasing United MileagePlus miles, that time I flew on a Mokulele Airlines Cessna Grand Caravan from Honolulu to Molokai, my United 777-300ER business class review, Air Tahiti Nui A340-300 economy class review Los Angeles to Paris, United Airlines 737-900 economy class Chicago to San Diego. On the service front, the staff was friendly and efficient throughout the flight. AA does much better in Business. This is still a domestic flight. All Polaris lounges have now reopened. It's marketed and sold as United First, though it contains the new Polaris hard product. Fly round-trip from Los Angeles from $6,321, from New York from $12,659, from San Francisco from $14,027, from Newark from $16,855. it is a nice domestic meal. That flight from Europe is a bit*h eh. It's the same crap Hawaiian Airline served us on Maui to Seattle flight. What a wonderful set of pictures! Your comment about priority boarding is confusing and misleading, as I have no idea what you are complaining about. Today, on the return to San Francisco, it took just a little over four hours. Ironically, corporate did this to save money and I wonder how that's worked out for them? Hahahaha. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. I was excited to be on a Boeing 787-9 featuring Uniteds new livery, which has grown on me a lot how gorgeous, especially with the backdrop. I paid $3,875 for a r/t Guam (GUM) to Milwaukee (MKE). B757-200 Business Class Review EWR-LAX. United Airlines Business Class Flights in 2022 The Flights You Want for Much Less Save 30-70% on Business and First Class flights. Polaris cabins are gorgeous, plain and simple, from the cabin finishes to the mood lighting. Duration: 4 hours 43 minutes. . That's shy of the nine lounges United pledged to build and open by the end of 2017. @ Trent -- It's an observation more than anything else. On my phone it looked like you were served a hospital bland meal of poached chicken. Here is United's pricing: Polaris: $1,200-$2,400 ; Economy: $230-$400 ; . Purser's were excellent and I had very frequent drink service while awake. Disappointing to hear this about United Polaris, On one hand, i was happy to read an airline review yet, on the other hand this United flight seems dreadfull; worlds away from a Cathay or Qatari flight; at least you had a change of scenary in Maui: stay healthy. Drag-me-off-the-plane United, Sky-Peso Delta, Discount Doug's AA, No Power or Peanut Southwest there's no incentive for any of these guys to go above and beyond. As my ICE was due to depart so I jumped into my train. That makes it great for couples traveling together. Dinner choices were described as being either cheese ravioli or chicken with rice and veggies. Power ports and USB ports are located at shoulder height on a shelf adjacent to the seat. Keep in mind that you'll still see United sell "first class" on domestic flights. Dessert was an off brand ice cream in a paper carton. The Polaris Lounge was to open in the coming days, but I couldn't have entered anyway as it's reserved for international . I would highly recommend reserving a car service through Carmel or equivalent (you call on arrival with a reservation, so there's no waiting fees); or, as cbourl says, to take the AirTrain + subway / Long Island Rail Road (LIRR) combo instead. Polaris true window seats are good. Waiting on each seat was a small amenity kit that seemed geared for the destination (it included a postcard of Venice Beach in Los Angeles). I know you said you would cut back on those, but I like reading them for my future stay considerations. haha "I'm on the United diet" is another way of saying you're fasting. Not once was "From the Flight Deck", energized. Great experience! United's rollout of Polaris was initially so slow that it became the butt of jokes in the media. United partners with Sunday Riley to provide skincare products for everything from in-flight amenity kits to soaps and lotions in lavatories and lounges. Search for Wuxi flights on KAYAK now to find the best deal. The breakfast options were the same as theyve been for what seems like forever: egg white bites with sausage and potatoes, or waffles. Need to correct my names in my post! Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. All I care about boarding is if I'm inside when the plane door closes . Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. TIV -EWR $3,366. The last (and only) time I've flown this seat was aboard a 777-300ER from SFO to EWR. Mind blowing? Perhaps one day. Once you're in, head down via the stairs or the elevator and youll find a variety of zones tailored to relaxing and socialising, plus a number of small alcoves more suited to work. United's Polaris business class is good all-around product from a US-based airline, and certainly the go-to option for travellers jetting from San Francisco to New York. But, still, I contend that I expect curteous, kind, respectful and clean flights along with safety. Needed to say I love Ben, and OMAAT, and this airline-loving community Ben has birthed. Hi Jan yeah, I stayed at the Hilton (Waikiki Beach) again. Ive decided to fly Lufthansa back over from Europe in a couple weeks instead of Polaris due to this post. and yes 1Ks I do know the food quality is different on first vs Polaris. Ur blog lost all but ur making money so kiddos. Pushing off the gate and knowing that youre leaving Hawaii sucks. The aircraft is used on long-haul intercontinental routes. For me, if I am living on the east coast I don't see a point visiting Hawaii. Wi-Fi is available as well, though United is extremely stingy with it. It was way too small for a fully-loaded Boeing 777-200. I don't why anyone is expecting what airlines offered in the past. I first unwrapped the entire meal and immediately snapped a picture, to make up for my sins on the outbound flight (where I forgot to snap a picture). It was better, but really, not good. United Polaris lounges are a whole different story. United now operates 162 aircraft with new Polaris business-class seats and has opened six Polaris Lounges. So, we shall see. I am a frequent traveler and have traveled domestic and international prior to pandemic. Nice to see that carbs are not a worry for you. If you have not received the activation email, simply enter your email address below, then click 'Submit'. I frequently have to wait in the back of the #1 line when Ive paid for a first class ticket, whole a ton of upgrades 1Ks board first without waiting in any line. That chicken looks worse than discounted frozen dinners. I'm 6ft so Flew in a 777 with the Polaris seating going. Individual air vents are overhead too. Instead boasting on what u pay. So I still struggle to see the context of highlighting this observation. The two worst F meals I've ever had on a flight were the last two weeks going to/from Maui (via SFO) on United. I cannot follow from this review. Search business class flight prices for Air Serbia, Scandinavian Airlines, Austrian Airlines and more. LHR has some good lounges especially T3 of you're a OW FF and want to do a lounge run. 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