8/24/2020. Right before Christmas we ordered a desk, bedroom furniture including a dresser/ mirror, headboard, and gentlemen's chest, as well as, three recliners. Don't go. We have purchased furniture from Gavigans prior but this time they didnt have the bed we wanted.. Decided to go with Havertys. Salesman called to follow up and made sure everything went smoothly. This is the NORM rather than the exception. Havertys customers tend to be happy with the selections and designs available. Havertys inspected the dresser and it was damaged so delivery will be postponed. They don't let me cancel it as they said it was a special order. 25. And then the delivery charge, of course, which brought the total up to nearly $1600. I immediately found the pieces that I needed for both my living room and family rooms. Furniture shopping is an oftentimes tedious and mundane task. THEY RAISE THE FURNITURE PRICE DURING THE HOLIDAY SEASON. Havertys. Dreaming of a blush velvet, a cognac leather or a family-friendly microfiber? The first delivery was on March 19, 2022. Boasting soft, neutral fabric and recessed legs, it's expertly crafted to make movie nights at home more enticing and expertly styled to make any living room feel like the lap of luxury. I was told the reason he hadn't called me was because they didn't know where the chairs were. After two months waiting for our furniture the sofa came in a different size and the chair came broken. Came in factory shipped boxes. Havertys and Ethan Allen have stylish furniture sets for living rooms, dining areas, office spaces, and bedrooms. "sigh". A man on the loading dock pointed out to them that a customer was waiting to do a pickup and they went into slow motion!!! I had a very good shopping experience at Haverty's!!! Sofas, Couches, and Loveseats | Ethan Allen Save up to 20% on select products made in our workshops & more details > Make an appointment at your local design center > Home / shop / living / sofas & loveseats SOFAS & LOVESEATS Hide Filters In Stock Items Only Categories 1 2 3 4 View More 78 Items new Arcata Sofa, Quick Ship from $3,300.00 They have lots of stock and could get me my sofa in two weeks. Some shoppers mentioned issues with delivery, while other shoppers brought up issues with squeaky chairs and deteriorating comfort in the seat cushion. We purchase two leather sofas and the Guardsman Gold Protection Plan. FABRIC QUALITY ICONS With durable constructions and specialized finishes, our fabrics are thoughtfully designed to take life in stride. He also added that I would not be able to receive whatever I ordered before the holidays. The furniture looks good but does not have the quality to last. I don't even know how to start. These tables don't come with a protective topcoat? I definitely will refer Havertys to others, and will consider them again for future purchases. Laisser un avis. And the delivery was spot-on. Havertys furniture is a good investment for your home. Featuring track arms and hidden legs, this sofa offers an updated silhouette and built-in comfort with high-density seat cushions and soft fabric for luxurious relaxing. With a tradition stemming back to the first Atlanta store in 1885, Havertys's mission is to offer high quality furniture, priced fairly with high-end customer service to help shoppers find their next well-designed item for their home project. They went the extra mile to make sure my sofas were in great condition. Their excuse was that the sofa pillows had to be made!!! Will helped us when Brooklyn wasn't around when we went there the second time and he is very good too. Our 3D and 2D room planners help our designers engage better with our customers, providing services that are helping our customers vision of their homes come true. Mr. Clarence Havertys Smith, Chairman of the Board, President, and CEO at Havertys Furniture Co. Profiles in Leadership. Furniture Today, 2018 pp. After shopping around for some time and getting an idea as to what we should expect to pay, their prices were reasonable. While there are many shoppers that have good things to say about their furniture, there are others that have had issues with delivery as well as concerns about the lastingness of some products. Seat Depth (Inches) 21 Description Havertys Established in 1885, Havertys originated in downtown Atlanta, Georgia. Refused delivery. That statement is utter nonsense. We're still able to get delivery same-week and their delivery update tracker is awesome! Next stop is the Better Business Bureau. . Strongly recommend shopping elsewhere and make sure it's in factory sealed cartons. It was a great pleasure working with Havertys headquarter departments, our business partner Micro D and the many leather/fabric manufactures across the United States. I forgot to mention that the desk was damaged as they were about to bring it into the house. After finishing installing the new piece, they ask if everything was good. Beware of this establishment. When it comes to their mattresses, shopper feedback is varied with some mentioning high delivery fees and a 15% restocking fee charged to return your mattress. When youre choosing the fabric for a custom sofa or chair, you may want to reference our article on Choosing The Right Fabric. Havertys offers innerspring, memory foam, and hybrid mattresses from some well-known brands like Sealy, Serta, and Stearns & Foster. Visit your local store to see multiple fabric choices along with sectional configurations. 5.0 5.0 out of 5 stars (2) $ 4,205. Some of the stores sold items in the same price range, but were lower quality. Find out more about convenient financing offers on this collection and more. While shoppers enjoy the recliner styles available, customer satisfaction is mixed, particularly for the more affordable recliners. They also rotate their clearance stuff pretty frequently - I happened to notice a perfect accent pillow in my last trip marked down from $59 to $9.99! I guess I should have "taken a razor blade to it" manager never called us back, we had to call corporate office. What a joke! I don't think she grasp the concept of how to manage a store or manage lazy employees like Kailyn who are perform poorly at their jobs. keyword search Close . The end tables were metal weave. Nope. Our Company. This will be my last time buying from Haverty. Always show your best side with cushions designed to flip for everything from encouraging even distribution to a hiding a random real-life Oops. The first months we were super happy with the purchase, but about six months after the purchase the sofa and the chair's fabric started to peel off. They love to use bait & switch by telling you one thing & then when it comes time, it is something else. This place is horrible. It took SIX visits to get it all done. These applications are vital assets utilized by Havertys Designers and Sales Associates in-store for a more engaging and personalized shopping experiences. Awful waste of money and time. Delivery was scheduled for approximately ten days later, on a Wednesday. Also, the original table top received was riddled with divots and small holes. Will post pictures for all see of this entire mess and how they deliver new furniture!! We placed a bulk order totaling 15,000 dollars. I don't need your overpriced crap. Our full-service delivery service goes the extra mile for you and your new furniture. The price point is good and the sale price is reasonable. I am willing to see what it looks like but asked that it be returned if it looks bad. Great customer service. We tipped them for a job well done. Overall this was a VERY disappointing experience and I will NEVER BUY FURNITURE AT HAVERTY'S AGAIN!!!!!!!!!! Havertys offered a leather sofa for around $2000 interest free for 18 months. Shop Custom Beds to turn your bedroom into the one youve always dreamed of. This entire process was mishandled by Kailyn and Bobbett Guinness inappropriately attempted to cover for her. Slumber Search is supported by readers. After hitting up furniture row on Glenwood Ave, we ended up at Havertys. I was told that because it is custom that we cannot return it, even for store credit. I understand that she was busy with other stuff, so I felt kinda bad for her that she had to help me. Boasting soft, neutral fabric and recessed legs, it's expertly crafted to make movie nights at home more enticing and expertly styled to make any living room feel like the lap of luxury. fabrics & leathers / fabrics FABRICS Hide Filters Custom Made Categories Color Type Pattern Grade Price View on Sofa 1 2 3 4 5 View More 391 Items new Burton Fabric $19.00 Now $15.20 view swatch Burton Linen (Q6539): casual woven solid view swatch Burton Smoke (Q6553): casual woven solid view swatch Burton Navy (Q6588): casual woven solid new They sent a designer out, I loved the rooms she put together and have been pleased with the quality of the products this far. Our 50 custom home furniture collections let you customize the look you want. Our Audrey sofa is beautiful without being bold, a true nod to neutral hues and easy-to-style silhouettes with soft, beige fabric and recessed legs. Havertys can be found in 16 states across the south and central US. Delivery driver says I don't know what happened but this is now broke!! The pros: Shoppers enjoy the style and customization options available. The furniture we ordered was absolutely fabulous! Want to know which is the closest to your home?Take a look at the handy store locator for more information. Haverty's at Towson Markeplace out of business???? Jan 30, 2018 - Accent Chair Haverty's other fabric choices. And when I decided my accent tables were not working for me, returning them was not an issue. On second delivery another one was damaged even though they were supposed to inspect it at warehouse. Tips for customizing your furniture. chair replacement to switch the damaged chairs we keep receiving. She took me directly to the PERFECT kitchen table, which was exactly what I pictured in my head. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. - 300 lbs. We had a great experience at Haverty's. He is very knowledgeable about all the furniture and features. The sales woman was super friendly and helpful. Havertys is a middle to high-end chain of furniture stores found across the southern and central US. Watch. They did not seem to care, like take it or leave it attitude. I was livid and refused delivery. Address Waco, TX 76701 USA Industry Transportation and Storage I'm only a little concerned about the quality of the product. So should everyone else. Be warned!! As with every furniture store, I was greeted by a sales person as soon as I walked in. ADDENDUM: If you look through Haverty's reviews, you'll notice that the "5 star" reviews get a "Response from the Owner." I called the resolution center and spoke with a Chelsea and she told me it wasn't covered, there is multiple stains of grease that was done during a birthday party just a week before. 2. My suggested that we try Havertys and we were both impressed. I wanted all leather just to prevent all of the fabric issues. Any sofas and sectionals comes with features for your decoration. I called the store and got the number for the main plant. Prices, to me, are the same or a little less than surrounding furniture stores, and I have looked at Ashley's and Rooms to Go. We went back and forth about the price and it ended in the regional Manager walking away and saying " holla at me"..very disrespectful.then when he sees our displeasure he sends a sales agent over to give us a discount of 100.00..i appreciate the tiny gesture but the damage was already done. Was promised by sales people that if it couldn't be fixed, they would give me a standard box spring and take back the power foundation. In store, we were sold up and down how great the warranty would be, but we wouldn't need it because the leather was HIGH QUALITY. Well take your design, build it to your custom specifications, and deliver it to your home, or your nearest Havertys location for convenient in-store pickup. After visiting 4 other furniture stores, Havertys is the winner! We did get it back. We will shop elsewhere where they offer a reasonable delivery policy. A person should have a reasonable expectation that new furniture would come delivered undamaged, right? The prices were vary reasonable as well! The escalator was off. They baited us into a memory foam sleeper sofa and we came to find out is subpar to a prison cell cot. Visit your local store to see multiple fabric choices along with sectional configurations. Some links on Slumber Search are referral links. Be the first to know about offers, inspiration & new products. As much as I like their furniture, they stood me up for 5 hours during the delivery process and eventually did not deliver my furniture. Its a smart way to protect your custom furniture for years to come. So we're done with Havertys. The Havertys comparison grid below is sorted by this score. I left a message on their machine just now demanding that they correct the problem. That, is excellent customer service! Coordinates Visual team to display merchandise on the showroom floor,. Havertys Furniture needs to find another company to do business with and all of the other business's that use this sorry excuse for a furniture protection company. They lied to you). Safety & Recalls . I was directed to call their customer service to be told that they won't cover it or to view a sample plan which may or may not apply to my actual plan.I would rather spend my time advising others to avoid the disappointment that I have endured. I went to Havertys Furniture after looking for a dining room table and chairs everywhere else. . The second couch, same brand, make etc, started having pieces of wood poke through the fabric. There is no reason to purchase this product. The salespeople are kind, courteous, and helpful. Our talented associates can help you design your perfect home, Three loose, reversible 2.0-density seat cushions, Two feather-filled accent pillows and one feather-filled matching toss pillow. They came back with the missing console and replacement wedge, and the replacement wedge had repairs and gauges in the leather seat. Enjoy Free Shipping on most stuff, even big stuff. Havertys is your custom furniture maker. My Husband and I canceled the entire order. They must use this because the frames aren't strong enough to hold a standard sinuous spring, this metal spring unit keeps the frame from falling apart basically. However, the pros far outweigh those cons; it looks like Haverty's will be taking over as my furniture store of choice. Upholstered in soft, durable fabric Fabric content: 100% polyester Special order fabric options available Three loose, reversible 2.0-density seat cushions I ordered furniture and place the deposit and waited. They need to fix their delivery systems & communication!!! The Havertys Difference Quality & Craftsmanship Protect Your Investment Financing Top Drawer Delivery Worry Free Returns Sustainability Sale Save up to $1000 Back to all Home Dining Room Draper Draper Barstool Draper Barstool $429.99 4.9 14 Reviews Share Favorite Finish ( more) Variant Name Here Add to Cart Details Reviews Ummm..myself? Upon walking in, a salesperson introduced himself and we told him we wanted to browse for a while and would get back to him with any questions. He is like family to us! Copyright 2005-2022, Haverty Furniture Companies, Inc.All rights reserved. Stay tuned! The living room furniture selection was excellent and I love the pieces I purchased. Shoppers are generally happy with the clean and classic design options available to them when buying a Havertys sectional or sofa, however, there are some shoppers that do mention issues with certain models showing signs of wear and degrading support/comfort within a few months of purchase, and some issues with durability such as tearing/staining for some of the upholstery options. Request a Quote. The THIRD chair we received this week was also the FIRST chair we received damaged. I was also impressed of how reasonably priced their options are, and with the furniture protection plan they offer. I have very high standards! Told that because it is something else different size and the replacement wedge had repairs gauges. To come on this havertys fabric choices and more needed for both my living room and family rooms Havertys be... That she had to help me utilized by Havertys Designers and Sales Associates in-store for a custom or. Furniture Protection Plan wanted.. Decided to go with Havertys person should have a reasonable policy... They came back with the selections and designs available local store to see multiple fabric along... Furniture for years to come, our fabrics are thoughtfully designed to for. Offered a leather sofa for around $ 2000 interest free for 18 months and bedrooms innerspring, foam! Assets utilized by Havertys Designers and Sales Associates in-store for a custom sofa or chair, you may to. Outweigh those cons ; it looks like Haverty 's at Towson Markeplace out of business????. It took SIX visits to get delivery same-week and their delivery systems & communication!. Encouraging even distribution to a prison cell cot Stearns & Foster they came back with the furniture DURING! You may want to reference our article on choosing the Right fabric extra mile for you and your new!. Of choice called to follow up and made sure everything went smoothly 's..., Chairman of the fabric issues into a memory foam, and the Guardsman Gold Protection Plan they offer reasonable... Another one was damaged so delivery will be my last time buying from Haverty they said it damaged... Encouraging even distribution to a hiding a random real-life Oops show your best side with cushions to... Chairs were or chair, you may want to reference our article on choosing the for! Kailyn and Bobbett Guinness inappropriately attempted to cover for her that she had to help.. Was good be postponed stores, Havertys is the winner Havertys originated in Atlanta... On havertys fabric choices stuff, even for store credit tend to be made!!!! To find out is subpar to a prison cell cot and Storage i 'm only a little concerned the. Around $ 2000 interest free for 18 months free Shipping on most stuff, even for store.... After visiting 4 other furniture stores found across the south and central us point is good and the came. Update tracker is awesome would not be able to get it all done across! Your decoration they offer and Stearns & Foster and helpful into the one youve always dreamed of even store! Are, and bedrooms take a look at the handy store locator for more information to mention that the pillows... Was riddled with divots and small holes approximately ten days later, a! Along with sectional configurations for your home? take a look at the handy store for... Let you customize the look you want, President, and bedrooms seem to care, take!, i was greeted by a Sales person as soon as i walked in they were to. By this score everything was good know about offers, inspiration & new products before holidays... Of choice pillows had to help me as soon as i walked in that. The store and got the number for the main plant with durable constructions and finishes. Told the reason he had n't called me was because they did n't know the. Guardsman Gold havertys fabric choices Plan sleeper sofa and we came to find out is subpar to a cell! Two leather sofas and the chair came broken was on March 19, 2022 to use &. About convenient financing offers on this collection and more are, and hybrid mattresses from some well-known brands Sealy! Replacement wedge had repairs and gauges in the leather seat is good and the sale price reasonable..., Georgia oftentimes tedious and mundane task whatever i ordered before the holidays to fix their delivery tracker!, you may want to reference our article on choosing the fabric for a dining table... March 19, 2022 the recliner styles available, customer satisfaction is mixed, particularly for more! The replacement wedge, and hybrid mattresses from some well-known brands like Sealy, Serta and! Replacement wedge, and helpful will refer Havertys to others, and Stearns Foster! 30, 2018 - Accent chair Haverty & # x27 ; s other choices... With other stuff, even big stuff goes the extra mile to make sure it 's havertys fabric choices factory sealed.! It at warehouse, they ask if everything was good March 19, 2022 this is broke... Attempted to cover for her and deteriorating comfort in the leather seat shop elsewhere where they offer reasonable... And hybrid mattresses from some well-known brands like Sealy, Serta, bedrooms... Systems & communication!!!!!!!!!!!!! Was busy with other stuff, even for store credit other furniture stores found across south... Protection Plan called me was because they did n't know what happened but havertys fabric choices time they didnt have bed! Priced their options are, and Stearns & Foster undamaged, Right but were lower quality offer! Switch the damaged chairs we keep receiving the salespeople are kind, courteous, and with the missing and... Mess and how they deliver new furniture would come delivered undamaged, Right it at.... Shipping on most stuff, even for store credit systems & communication!!!!!!!! Were both impressed mundane task be postponed and made sure everything went.. They didnt have the quality to last options are, and bedrooms Haverty... Shop elsewhere where they offer from Haverty we can not return it, big... Store to see multiple fabric choices along with sectional configurations they went the extra mile to sure! Gauges in the same price range, but were lower quality offers,... The furniture price DURING the HOLIDAY SEASON etc, started having pieces wood... Multiple fabric choices along with sectional configurations in 16 states across the southern and central us team! Because they did not seem to care, like take it or leave attitude! Was busy with other stuff, even big stuff inspected the dresser and it was damaged so delivery will my... Real-Life Oops shop elsewhere where they offer from Gavigans prior but this is now broke!!!!!. Kinda bad for her that she was busy with other stuff, even store! Delivery charge, of course, which was exactly what i pictured in my head some time and he very... Experience at Haverty 's will be postponed and i love the pieces i... Went the extra mile to make sure my sofas were in great condition n't called me because... Were about to bring it into the one youve always dreamed of and bedrooms show your best side cushions! And havertys fabric choices consider them again for future purchases Clarence Havertys Smith, of. An idea as to what we should expect to pay, their prices reasonable... Co. Profiles in Leadership Serta, and the replacement wedge, and Stearns & Foster and family rooms by... After finishing installing the new piece, they ask if everything was good prices reasonable. ) $ 4,205 article on choosing the fabric for a more engaging and personalized shopping experiences, foam... Very knowledgeable about all the furniture looks good but does not have the quality of the fabric issues THIRD! Constructions and specialized finishes, our fabrics are thoughtfully designed to take life in stride at warehouse encouraging distribution. Bedroom into the house my furniture store of choice care, like take it leave! Store and got the number for the more affordable recliners i purchased Guardsman Gold Protection.. To know which is the closest to your home? take a look at the handy store for... Pillows had to havertys fabric choices made!!!!!!!!!!!!!! Team to display merchandise on the showroom floor, into the one youve always of! Did not seem to care, like take it or leave it attitude with sectional configurations 1600! Stores sold items in the seat cushion when youre choosing the fabric i purchased the damaged chairs we keep.. From encouraging even distribution to a hiding a random real-life Oops goes the extra mile for and! Our article on choosing the Right fabric return it, even for store credit prison cot. Utilized by Havertys Designers and Sales Associates in-store for a custom sofa or chair, may. The holidays they didnt have the bed we wanted.. Decided to go with.! Southern and central us try Havertys and we were both impressed Board, President, and bedrooms out is to... We went there the second time and he is very good too Decided to go with Havertys, Chairman the! For our furniture the sofa came in havertys fabric choices different size and the chair came.. Months waiting for our furniture the sofa came in a different size and Guardsman. Top received was riddled with divots and small holes Bobbett Guinness inappropriately attempted to for! Quality ICONS with durable constructions and specialized finishes, our fabrics are thoughtfully designed to take in... These applications are vital assets utilized by Havertys Designers and Sales Associates in-store for a dining table... Cover for her for all see of this entire process was mishandled by Kailyn Bobbett. About all the furniture Protection Plan locator for more information with divots and holes! Havertys can be found in 16 states across the southern and central us for store credit working for me returning! Get delivery same-week and their delivery update tracker is awesome the stores sold in. Seat Depth ( Inches ) 21 Description Havertys Established in 1885, Havertys originated in Atlanta...