Can I use the Roma Pass 72 Hours and/or the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome? Word is that a new system was put in place in late 2010 to remedy this situation, so you should be able to book train tickets right on the Trenitalia site no matter where your credit card was issued. Please read all answers above. Does the multi-day ticket have an expiration date. Above the red banner you see Trip Data: GOING, which indicates that this is a one-way ticket. Children aged 4 to 11 years inclusive: 15 euro. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. Sorry, our virus scanner detected that this file isn't safe to download. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. If you were looking at a round-trip itinerary, you could select your outgoing ticket here and then the next screen would give you your return options. How else can I purchase / renew an electronic season ticket? It is anonymous because it does not require any profiling. in either direction, on the route indicated. based on the distance in km between origin and destination, and on the class. Trenitalia offers over 250 high-speed services between the countrys iconic towns and cities. Supra-regional fare tickets are valid for 4 hours from validation. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. The word, after all, means central. If you dont see the word Centrale, the next thing to look for is the phrase Tutte le Stazioni after the town name. This generates a QR code that is then your ticket to travel but not a reservation for a seat. Log into your account. They are not allocated within your pass. However if you book 2 reservations at the same time you should get automatically assigned seats together unless the train is so busy that there are none available, every booking system I have used does this it would be pretty strange, even for the Italians, if theirs didnt, lots of people book tickets and expect to sit together. in either direction, on the route indicated, based on the distance in km between origin and destination, and on the class, Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the third day after purchase. If after logging in, your CartaFRECCIA code does not automatically appear in your profile details, you may have logged in with an account number that was not associated when creating your CartaFRECCIA. Non ho ricevuto la mail d'acquisto del mio abbonamento, come faccio? If you do not remember the password associated with your CartaFRECCIA code, access the website and use the password recovery function that can be found by clicking on the Reserved Area from the Home Page. Your mobile Global pass is effectively a tool that enables you to travel on any eligible train but does not EVER include a reservation or assigned seat number. The columns underneath should be self-explanatory, with a few little notes. Following Friday morning train to Fukuoka. Any TRENORD ticket, booklet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. Yes I know thanks, I am looking at booking those tickets and try to get my credit card company to dispute the charges for the treitalia pass since Can you please send me your advise on it with rates and other details. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. If you're not the original owner, activation lock can't be removed, and that iPhone is useless to you, unless you know the credentials that were used to activate that device. Come posso acquistare online l'abbonamento IVOL? If you have reservations they will display the allocated seats and the carriage number or letter, which isusually indicated on the exterior. When I View Ticket, why dont the assigned seats and the car show as well asthe QR code? You'llneed to pay a small exchange fee of 15 per Pass. Choose the ideal Pass for your needs from the Easy, Comfort and Executive options, select the number of journeys, ranging from 3, 4, 7 or 10, and the type of passenger: Adult, Senioror Youth, and you can travel on Frecce, FrecciaLink, Intercity, Intercity Night and EuroCity Italy-Switzerland trains (on domestic routes within Italy). Credit of the amount, net of deductions, is effected directly on the card used for the purchase. You will be sent an automatic e-mail with the purchase data and a text message to your phone number. P.O. Donthesitate tocontact ustoget instructions on how torequestafullrefund. Again, I have to choose the my journeys manually. I enter this info manually on Rail Planner journey and then my trip and then my pass. Select Profile & system > Settings > System > Console info. A. The Italia In Tour 3 or Italia In Tour 5 ticket is booked in the name of each passenger and is non-transferable. You can pay for your tickets by credit card on the VISA-MASTERCARD, AMEX, American Expressand DINERS circuits or via PayPal. When Im on Trenitalia site I can choose seats and car. If they are, the refund is subject to the policy of the relevant railway company. , Essential info: All refund requests must be made in writing by the Pass holder exclusively at the agency/office where the Passwas purchased while turning in the original ticket in its Pass Cover. Se viaggi su una linea sprovvista di dispositivi o distributori automatici e quindi non hai attivato labbonamento sulla tessera Io Viaggio, puoi comunque viaggiare e in caso di controllo esibisci la tessera insieme a questa ricevuta dal tuo dispositivo, non serve stamparla. The QR codes in the app are no reservations, those are just your tickets. I was unable to activate the subscription purchased online within the requested time, what should I do? It is available exclusivelyine-ticket form. It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. 23. r/AnimalCrossingNewHor. Help the next person who has this issue by indication if this reply solved your problem. That's the quickest way to get a response. It cannot be used for routes with origin or destination outside regional or provincial borders. Please contact 407-823-7277 for assistance with this site. 1 / 8. Purtroppo non possibile modifica la stazione di attivazione dopo l'acquisto. If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. can be purchased from 22nd of the month before use at the ticket offices. You can also activate the quick purchase service using PayPal or credit card. Purchase available from Thursday of the week before. Documents to be presented in the event of an inspection. Required fields are marked *. Your email address will not be published. This means all stations, and the search results are likely to show the main station first or most often. Ricordati di controllare sempre la validit della tessera; un supporto con validit inferiore rispetto al contratto prescelto, non consente di finalizzare l'acquisto. Discover our carnet. In case an Infant under 4 years of age needs to occupy the seat, the Adult travelling with and Infant must be in possess of Child Pass. Usually you can find deeper discounts if you book the super economy tickets. Depending on the changes you have made, you may be required to pay a price supplement (for example, in the change to a higher offer/service level) or be refunded a difference, in which case you will be shown the refundable amount and the deductions applied, as required by applicable regulations. Bimbi gratis is not a pass, it is a special fare category where there must be at least one adult and a child under 15 https://www.trenitalia.com/en WebActivate E-PASS Please enter your transponder number found above the barcode on your new E-PASS to begin the account activation process below. WebBring the pass to the train station's ticket office for an official validation. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. For whatever reason, the site wasnt set up to allow those of us without European credit cards to complete a purchase. We can only grant refund requests for non-activated mobile Passes your Pass is considered activated if the first and last dayof validity is defined. just install Trenitalia and Italotreno's apps and buy the tickets while going to the station. Go to 'Pass details' and then to 'Refunds and exchanges'. Have you made reservations for the trains that need reservations? Adults: 29 euro. Note that for regional (i.e. Remove the Pass, and then change the currency on the website header. Thanks again! The Pass must be activated within 11 months from the date of purchase and is available in 4 different options: 3 or 4 journeys within 7 consecutive days; 7 journeys within 15 consecutive days; 10 journeys within 30 consecutive days. . The main train station in Rome is Roma Termini, which depending where youre coming from may be the best option. The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. A cancelled Reservation Ticket can never be reinstated, and becomes invalid. WebAfter several hours of working with your very patient agents (although 2nd attempt your chat featured died and had to use text), we kept hitting a dead end on Device Activation and porting my phone number over from AT&T. All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. Como, Lecco, Lodi, Sondrio e Varese 76Cremona, Mantova e Pavia 82Bergamo, Brescia, Milano/MonzaBrianza 87, The purchase is also possible at some local transport companies (Brescia), Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies (Brescia). Following Friday morning train to Fukuoka. Reservations are made separately. Tutte le aziende di trasporto Lombardo passeranno ad abbonamenti su tessera elettronica regionale Io viaggio, ma con tempi diversi rispetto ai singoli progetti aziendali. August 10h becomes 10-08, not 08-10. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. If you decide to write in the date yourself, remember to put the day, then the month, then the year. Buy the ticket online and bring it with you on your mobile devices. Just bought train tickets. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. , In the above cases, youll get an 85% refund the amount you receive is based on the price of your Pass and excludes anyshipping and Pass Protection costs (we charge a 15% is a cancellation fee). UJZ-VH3_GY3-TF8 cannot print tickets please advise. Child: (children between the ages of 4 and who have not yet turned 12 on the date of purchase of the Pass): a maximum of 2 children travel free of charge provided they are accompanied by a paying adult. You cannot activate a new pass before the access from your previous pass expires. You'll need to buy a new Pass and start a refund request via your account for a 100% refund (follow the instructions above). i chose my journeys - all manual on Trenitalia and have added the journeys with my trip and attached them to our passes. The English version of the site is actually pretty good. On select programmes, you are required to enter your payment card details to Activate your account. Multi-day tickets do not expire before validation. Here are some other useful tips for using the Trenitalia site. Enter your username or e-mail address. Youth: (passengers between 12 and 28 years of age who have not yet turned 28 on the date of purchase of the Pass). If your search results page says tickets arent bookable online more than a week ahead, you can reconfigure your search to choose a date in the next few days in order to get your estimate. Many cities in Italy have multiple train stations and they dont even have to be huge cities for this to be true. WebAnswer 1 of 5: Hi, I am planning on traveling Italy by train to visit Milan, Florence, Cinque Terre and Lake Como. Grazie per il tuo feedback. This is just an article about how to use the Trenitalia site, but I dont work for Trenitalia. Book a group. Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Can I ask for the invoice if I purchase using the Trenitalia app? for 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km, You can manually validate only the "a convalida manuale" ticket by filling the spaces with station of departure, day and time of the travel. I cannot find the season ticket I purchased. WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Used your Pass at least once? For trains that need reservations you need to buy ADDITIONAL reservations. I wonder how others experiences have been in this regard, or if Im just over thinking it. Re: Trenitalia pass 3 years ago Save You cannot change the currency once you have a Pass in your cart. Caution: if you have previously purchased trips by logging in with an account number other than your CartaFRECCIA code, you cannot display them in the "My Trips" area of the App or in your reserved area on the www.trenitalia.com website. , Your country of residence on the Pass is incorrect.. Ensure that the There is no need to select the origin or destination of your trip. Each NYTimes.com Pass grants a predefined period of access. Im fine with us sitting side-by-side, across from each other, window or aisle, etc. Illinois Virtual Tollway Interactive Map Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. Where can I check the balance of my CartaFRECCIA points? We have an Italy flexi pass 8 days in 1 month in 1st class. Should it not be that easy? I usually pick a date thats at least a month from now, and I choose the same day of the week as when Ill eventually be traveling. La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. Posso viaggiare esibendo esclusivamente l'abbonamento sull'App? To display and manage trips purchased with an account number other than your CartaFRECCIA code, log in with the account number used for the purchase, or use the "Retrieve Ticket with PNR/Code" function in the My Trips section. I know when we want to travel and where. The QR codes in the app are NO reservations!!!!! Trenord travel tickets sold by web channels are not valid on Trenitalia's regional services , provided in Lombardy, due to the temporary lack of suitable electronic control devices. Keep in mind, adding to the app the trip/train is not a seat reservation!. 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