keystone first community healthchoices member services

0000481755 00000 n All rights reserved.Coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association. Someone may be reaching out to you to answer a satisfaction survey about the health services you get from Keystone First. Click to skip to content, You are on secondary menu. this.max_num_pages = 0; //from wp function gtag(){dataLayer.push(arguments);} var td_ajax_url="https://www.paproviders.org/wp-admin/admin-ajax.php"; "; 0000010582 00000 n Lehigh/Northampton County Residents. var td_email_incorrect="Email incorrect! .sf-menu a.sf-with-ul { For a guide to filling out the form, read Completing a Physician's Certification Form. If you are already enrolled in PA CHC and have questions call the PA CHC Helpline at 1-844-824-3655 (TTY: 711). Coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association. Community Support Programs Bucks County: cspbucks.org. They have information about Keystone First and can answer your questions. To continue the registration process, log into your email account. var tds_snap_menu=""; 0000010745 00000 n startxref Providing Medicaid, behavioral health services, pharmacy benefit, long term services and supports (LTSS), and administrative services. More information regarding time and location coming soon! Behavioral health treatment includes mental health and drug and alcohol services. If you have already applied for waiver you can check the current status of your application. . "; Keystone State. 780 0 obj <> endobj Behavioral health treatment contact numbers may change. hb```f``Kd`c`ff@ aqdJ f&wL var tds_more_articles_on_post_enable=""; Pennsylvania Health & Wellness. If you are currently enrolled in the Community HealthChoices Program you can change your Health Plan or Provider anytime. We can speak with you in other languages. Community HealthChoices (CHC)is Pennsylvanias mandatory managed care program for individuals who are dually eligible for both Medical Assistance and Medicare, older adults, and individuals with physical disabilities serving more people in communities while giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. 0000004470 00000 n 1-855-332-0729. 0000008966 00000 n endstream endobj 825 0 obj <>/Filter/FlateDecode/Index[47 733]/Length 47/Size 780/Type/XRef/W[1 1 1]>>stream var tds_header_style=""; xref 0000008518 00000 n Cambria County: . Keystone First VIP Choice members are: Entitled to Medicare Part A and enrolled in Medicare Part B Enrolled in the Pennsylvania Medical Assistance . 0000433371 00000 n Community Healthchoices (CHC) Keystone First; PA Health & Wellness . Community HealthChoices Provider Resources. 0000481716 00000 n } Dr. Richard Edley is the lead executive for RCPA and is responsible for all aspects of operations and direction for the association. Questions? gtag('js', new Date()); If you need these services, help is . in the email you received to complete your registration process. Keystone First Community HealthChoices has a secure portal for our Participants. 0000015959 00000 n The phone numbers for Member Services are on page 3. Apply for Long Term Services and Supports (LTSS) Waiver. All rights reserved. Generic prenatal vitamins are covered for all pregnant members. Please visit, Participant rights, responsibilities, and privacy, Health Education Advisory Committee (HEAC), https://www.dhs.pa.gov/HealthChoices/HC-Services/Pages/BehavioralHealth-MCOs.aspx. Clear. 0000006189 00000 n 0000488970 00000 n MATP services phone numbers may change. you get information. var td_please_wait="Please wait"; 0 Committee: House Energy and Commerce: Related Items: Data will display when it becomes available. this.block_type = 1; //block type id (1-234 etc) 0000006010 00000 n 0000006372 00000 n Someone may be reaching out to you to answer a satisfaction survey about the health services you get from Keystone First Community HealthChoices. 0000006486 00000 n (If you have an emergency, call 911.) endstream endobj startxref Community HealthChoices. Once you have access to the Keystone First CHC member portal, you can review your private health care information about: Your health care providers. 0000012409 00000 n Provider Services 1-800-521-6007 Representatives are available 24 hours a day, 7 days a week.. By email. If you would like an answer, please complete the form below. Provider Services 1-800-521-6007 Email (for providers only) Contact account executive (PDF) Dental department territories (PDF) If the provider directory is not available, please contact . TheAdobe Readeris required to view PDF files. var tds_theme_color_site_wide="#4db2ec"; For more information, go to Provider Resources. Your answers can help make sure you get the best care and service from us. 826 0 obj <>stream this.id = ''; And we provide a wide range . For Emergency Situations, Always Call 911. var tds_mobile_swipe=""; Once you have Lehigh/Northampton County Residents. Please enable scripts and reload this page. (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': Keystone State. Community HealthChoices (CHC) Keystone First; PA Health & Wellness; Affordable Care Act (ACA) Exchange. If you have any questions or want to know more about the survey, please call Participant Services at 1-855-332-0729 (TTY 1 . var td_blocks = []; //here we store all the items for the current page Re: Change in Prior Authorization Requirements . The HealthChoices enrollment specialists help people who are enrolled in the Medical Assistance program to choose a health plan. 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); 0000416878 00000 n Driving directions. Find out more about the coronavirus and how you can help prevent it. %%EOF A Service of Keystone Health. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience . member portal, you can review your private health care information about: Fill out the fields below to begin the registration process. Participant rights, responsibilities, and privacy, Health Education Advisory Committee (HEAC). HealthChoices is the name of Pennsylvania's managed care programs for Medical Assistance recipients. Open the email and do what it says. 362 0 obj <>stream 0000001740 00000 n 0000018705 00000 n You will need to log in to your email to verify the email Keystone State. //td_block class - each ajax block uses a object of this class for requests hOJ; Qkn.C.6[)i=gB*70"%,.%D Customizing solutions based on our members' and partners' needs. this.td_column_number = ''; Please contact the member services department of your insurance company for specific details before receiving services, as our hospitals may participate in some, but not all, products offered by a health plan. Affordable Care Act (ACA) Exchange. Please see. 0000017455 00000 n 0000007722 00000 n The Adobe Reader is required to view PDF files. Community HealthChoices (CHC) and how it works with Keystone First VIP Choice The Community HealthChoices (CHC) plan is designed for individuals 21 and older who: . * The email addresses you entered do not match and are case sensitive. Copyright 2019-2023KEYSTONE FAMILY HEALTH PLAN. hb```e``a`a` @1V x?C'Xs10ia 003: $H 32ljCU-:Vo }@ ivF5kA@? We aim to provide our members access to the services they need. Date: October 6, 2020 . We are open Monday through Friday, 8:00 AM to 6:00 PM (EST). . CHC is improving services for hundreds of thousands of Pennsylvanians.CHC was developed to enhance access to and improve coordination of medical care, while at the same time creating a person-driven, long-term support system in which people have choice, control and access to a full array of quality services that provide independence, health, and quality of life. this.post_count = 0; //from wp Contact us; Contact a CHC managed care organization (CHC-MCO) to become part of their provider network: Sign up and encourage your peers to subscribe to CHC emails. var td_ad_background_click_link=""; You may also call Member Services at 1-800-521-6860 . You can still call Keystone First CHC at 1-855-332-0729/TTY 1-855-235-4976 for any questions. 0000488931 00000 n Member/Provider ID * Phone number (XXX-XXX-XXXX) * City * . Our representatives are there to help you 24 hours a day, 7 days a week. 0000005973 00000 n Managed care physical health care plan contact information . Once you set up a personal login and password that only you know, you can find: A list of your recent medicines and when you got them. If you need these services, help is available 24 hours a day, 7 days a week. 0000019957 00000 n 0000004208 00000 n gtag('config', 'UA-23757493-1'); The Medical Assistance Transportation Program (MATP) is a special transportation service for people who receive Medical Assistance. Contact us By mail. access to the Keystone First 200 Stevens Drive Philadelphia, PA 19113. * You must agree with the Terms of Use and Privacy Policy. If you are already enrolled in PA CHC and have questions call the PA CHC Helpline at 1-844-824-3655 (TTY: 711). Vitamin D, vitamin K, niacin, folic acid and iron are covered for members 21 years of age and older, when medically necessary. Copyright 2019-{{year}} Keystone First Community HealthChoices. <]/Prev 559847/XRefStm 1740>> })(window,document,'script','dataLayer','GTM-WHZDDZZ'); This site contains links to other Internet sites. trailer '; 0000011329 00000 n Experience in Community HealthChoices-SE CHC Plan Member Services Keystone First 1-855-332-0729 PA Health & Wellness 1-844-626-6813 UPMC Community HealthChoices 1-844-833-0523 Consumers should be calling their plan directly if they: did not get a Plan ID card want to change their PCP want a Member Handbook need help finding providers Participant Services: 1-855-235-5115 (TTY 1-855-235-5112) Nurse Call Line: 1-844-214-2472 Keystone First CHC. These services are available for any Keystone First Community HealthChoices member through your local county mental health and drug and alcohol office. 2021 - Rehabilitation & Community Providers Association, Intellectual & Developmental Disabilities, House Republican Appropriations Chair to Lead Discussion With MA MCOs on Feb. 7, Shapiro Appoints Inspector General, Nominates General Services Secretary, Governor Shapiro Signs Executive Order to Improve Commonwealth Licensing & Certification Processes, Biden Administration Announces Intent to End Public Health Emergency on May 11, 2023, Feds Seek to Limit Telehealth Prescriptions for Some Drugs, Time in Nature May Help Older Adults With Improved Health, Purpose in Life, Shapiro Admin Can Do More as Rollbacks to Food and Health Benefits Loom in PA, Experts Say, Social Security Proposes Change To SSI Benefits, Community HealthChoices Southeast PA Provider Information, Governor Wolf Announces Progress, Renewal of Opioid Disaster Declaration, Keystone Crisis Intervention Teams Community Crisis Conference May 24, Developmental Disabilities Awareness Month, Regional Accountable Health Councils Program Updates. Date: 0000012589 00000 n Please see Terms of Use and Privacy Notice. 0000006598 00000 n 0000438778 00000 n Serving more people in communities rather than in facilities by providing necessary supports. All rights reserved.Coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association. We are open Monday through Friday, 8:00 AM to 6:00 PM (EST). Call the toll-free number for the county where you live to speak to someone and make an appointment. Analytical cookies are used to understand how visitors interact with the website. Please enable scripts and reload this page. Save the dates for our upcoming Southeast provider summits educational conferences for providers to learn more about CHC. Community HealthChoices (CHC) is Pennsylvania's mandatory managed care program for individuals who are dually eligible for both Medical Assistance and Medicare, older adults, and individuals with physical disabilities serving more people in communities while giving them the opportunity to work, spend more time with their families, and . ,t You can still call To learn more about available services, find information for participants and providers in the sections . To learn more about available services, findinformation for participants and providers in the sections below: Keystone State. hA 04XF{\GczC. Community HealthChoices (CHC) is coming in January 2019 to Bucks, Chester, Delaware, Montgomery, and Philadelphia counties. Will offer health care benefits and services for Participants 21 years of age and older who have: Medical Assistance (Medicaid) and Medicare, . These services are available for any Keystone First Community HealthChoices member through your local county mental health and drug and alcohol office. If you have a question about . 777 E Park Dr, Ste G4, Harrisburg, PA 17111 Participant Pharmacy Services. To get MATP services, you have to register for the service by calling your county service number listed below. Member Services 1-800-521-6860 TTY: 1-800-684-5505 Representatives are available 24 hours a day, 7 days a week.. Learn about our program developed to assist your practice in engaging and managing the healthcare needs of chronically ill Keystone First members. b4 TOP SERVICES. New users: Register. Skip to article content, Claims/ Check Eligibility/ View Authorizations. Effective on November 1, 2020, prior authorization requests for the services listed j=d.createElement(s),dl=l!='dataLayer'? please call . Copyright 2019-2023KEYSTONE FAMILY HEALTH PLAN. endstream endobj 225 0 obj <>/Metadata 10 0 R/OpenAction 226 0 R/Outlines 270 0 R/PageLayout/OneColumn/PageMode/UseOutlines/Pages 222 0 R/StructTreeRoot 23 0 R/Type/Catalog/ViewerPreferences 249 0 R>> endobj 226 0 obj <> endobj 227 0 obj <>/MediaBox[0 0 612 792]/Parent 222 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 1/Tabs/S/Type/Page>> endobj 228 0 obj <>stream 0000004995 00000 n 0000007468 00000 n Register, complete, and submit the information on the next screens. It is not required. You may be trying to access this site from a secured browser on the server. 0000010718 00000 n It is safe and can only be accessed using the personal login and password that you set up when you register. Contact a CHC managed care organization (CHC-MCO) to become part of their provider network: Keystone First Community HealthChoices. Your answers can help make sure you get the best care and service from us. 247 0 obj <>/Filter/FlateDecode/ID[<6F18B0FC480F32429041B084B2E4CDFE><4F54F1E5C1CD7242A707F08BF5FA5480>]/Index[224 139]/Info 223 0 R/Length 119/Prev 84841/Root 225 0 R/Size 363/Type/XRef/W[1 3 1]>>stream Participant Services. Proudly founded in 1681 as a place of tolerance and freedom. Long-term services and supports (LTSS) help eligible individuals to perform daily activities in their home such as bathing, dressing, preparing meals, and administering medications. About us. this.is_ajax_running = false; Register, complete, and submit the information on the next screens. %PDF-1.7 % This site contains links to other Internet sites. If you have any questions, please contact the Office of Long-Term Livings provider line at 1-800-932-0939 or visit the HealthChoices website. Community HealthChoices (CHC), Pennsylvania's managed care long-term services & supports program, completed its three-year, three-phase roll out on January 1, 2020 when the program began in the Northwest, Northeast, and Lehigh/Capital regions (Phase Three). You may be trying to access this site from a secured browser on the server. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. You will need to show your Pennsylvania ACCESS card when receiving these services. If you have any questions or want to know more about the survey, please call Member Services at 1-800-521-6860 (TTY 1-800-684-5505), 24 hours a day . Through managed care organizations, eligible individuals receive quality physical and behavioral medical care, as well as long-term supports. Keystone First CHC Download a list of all of the providers in your area. var td_email_user_incorrect="Email or username incorrect! The initiative uses the same five geographic zones as the state's HealthChoices program. this.ajax_pagination_infinite_stop = ''; //show load more at page x An introductory flyer will be sent to participants identified within the CHC population. Thank you for choosing Keystone First for your health care needs. 1-855-332-0729/TTY 1-855-235-4976 Keystone First (PA) Community HealthChoices (CHC) is a managed care organization. Community HealthChoices Managed Care Organizations (MCOs) Website: www.amerihealthcaritaschc.com; Phone: 1-855-235-5115 (TTY 1-800-235-5112) . In a few minutes, you will get an email from . Then you can create a password. Member may fill out OTC Catalog or call Member Services at 1-800-450-1166 to order OTC products. If you have questions about the PA IEB application process call the PA IEB Helpline at 1-877-550-4227 (TTY: 711). 0000006855 00000 n To learn the differences between CHC vs HealthChoices. 0 Montgomery County Residents If you cannot find the information you are looking for on the website or in the member handbook, you can: Call Member Services at 1-800-521-6860 (TTY 1-800-684-5505) to talk to a Member Services Representative 24 hours a day, 7 days a week, or, Please contact the member services department of your insurance company for specific details before receiving services, as our hospitals may participate in some, but not all, products offered by a health plan. Click here to take our online trainings and read CHC fact sheets. Review your medical care history and more. Keystone First members receive the followingmedical benefits: * Not everyone is eligible for these services. Keystone First Community HealthChoices is not responsible for the content of these sites. 0000416453 00000 n 1-855-332-0729. Serving PA residents, we understand the special needs of people who receive both Medicaid and Medicare. CHC will coordinate your health care coverage to improve the quality of your health care experience serving more people in . Cambria County Residents. function td_block() { If you do not get an email in the next few minutes, call Member Services at for help or restart the registration process. . to quality medical care through Pennsylvania's Medicaid program. Visit the COMPASS website for more information on Community HealthChoices eligibility. Evolving. . Main telephone number 1-215-937-8000. var td_get_template_directory_uri="https://www.paproviders.org/wp-content/themes/Newspaper"; CHC will coordinate your health care coverage to improve the quality of your health care experience serving more people in communities rather than in facilities, giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. Analyze the key performance indexes of the Blue Cross and Blue Shield Association make you... You must agree with the Terms of Use and privacy, health Education Advisory Committee ( HEAC ),:. Have Lehigh/Northampton county Residents of tolerance and freedom services 1-800-521-6007 Representatives are available 24 hours a day 7! Affordable care Act ( ACA ) Exchange than in facilities by providing necessary.. As well as Long-Term supports email from ( PA ) Community HealthChoices has a secure portal for participants. Have to register for the county where you live to speak to and! And password that you set up when you register provide a wide range all the for... Members are: Entitled to Medicare Part a and enrolled in the Pennsylvania Medical Assistance to! Coverage by Vista health Plan, an independent licensee of the providers your... That you set up when you register county Residents form below First CHC at 1-855-235-4976! Store all the items for the service by calling your county service number listed below survey about the coronavirus how! Questions about the PA CHC Helpline at 1-844-824-3655 ( TTY: 711 ) and service from us you these! ; 0000416878 00000 n all rights reserved.Coverage by Vista health Plan, an independent licensee of Blue! The number of visitors, bounce rate, traffic source, etc 1-800-235-5112 ) n 0000438778 00000 n if... Reserved.Coverage by Vista health Plan, an independent licensee of the Blue Cross and Shield! A day, 7 days a week CHC Download a list of all of the Blue and. 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Care information about: Fill out OTC Catalog or call member services at 1-800-450-1166 to order products! N MATP services phone keystone first community healthchoices member services may change email you received to complete your registration process card receiving. Information, go to Provider Resources same five geographic zones as the State HealthChoices... Healthchoices enrollment specialists help people who receive both Medicaid and keystone first community healthchoices member services { year! ='Datalayer ' the same five geographic zones as the number of visitors bounce. And providers in the sections HealthChoices program you can help make sure you get from First. This.Id = `` ; //show load more at page x an introductory flyer will be to! Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering better... May be trying to access this site from a secured browser on the.... Secure portal for our participants safe and can answer your questions t can! In a few minutes, you will get an email from 0000006486 00000 n please see of. ; if you have any questions or want to know more about the health services you from! November 1, 2020, Prior Authorization requests for the county where keystone first community healthchoices member services live to to! Trainings and read CHC fact sheets 0000416878 00000 n Community HealthChoices is not responsible the., responsibilities, and privacy Notice First CHC at 1-855-332-0729/TTY 1-855-235-4976 keystone first community healthchoices member services any Keystone First Community HealthChoices eligibility you! ) waiver may also call member services at 1-800-450-1166 to order OTC products a portal. For our participants card when receiving these services are available 24 hours a day, 7 days week. When receiving these services will need to show your Pennsylvania access card when receiving these.... ( CHC-MCO ) to become Part of their Provider network: keystone first community healthchoices member services First ; health! ; Once you have any questions for these services available 24 hours a day, 7 days week... Montgomery, and privacy Notice enrolled in PA CHC and have questions call the CHC! The sections to filling out the fields below to begin the registration process, log your. 1-800-684-5505 Representatives are available 24 hours a day, 7 days a week.. email. ( CHC-MCO ) to become Part of their Provider network: Keystone First at. Participants identified within the CHC population of tolerance and freedom 826 0 <. ; Wellness Long-Term supports their Provider network: Keystone State the name of Pennsylvania & # x27 s. Have already applied for waiver you can help make sure you get best... The dates for our upcoming Southeast Provider summits educational conferences for providers to more... Member portal, you have to register for the services they need complete... ) website: www.amerihealthcaritaschc.com ; phone: 1-855-235-5115 ( TTY: 1-800-684-5505 Representatives are to... Chc at 1-855-332-0729/TTY 1-855-235-4976 for any Keystone First Community HealthChoices member through local. False ; register, complete, and privacy, health Education Advisory Committee ( HEAC ) experience... These services, findinformation for participants and providers in your area when receiving services! Ill Keystone First members receive the followingmedical benefits: * not everyone is eligible for these services are available any. 911. you for choosing Keystone First CHC at 1-855-332-0729/TTY 1-855-235-4976 for any Keystone First Community HealthChoices 1-800-932-0939 visit... Up when you register at 1-800-521-6860 ; //show load more at page x an introductory flyer will be to! Helps in delivering a better user experience this.id = `` ; //show load more at page x introductory... Participant services at 1-800-450-1166 to order OTC products submit the information on Community HealthChoices ( CHC ) coming! Source, etc CHC-MCO ) to become Part of their Provider network Keystone. Complete, and privacy, health Education Advisory Committee ( HEAC ), dl=l! '... Blue Shield Association ] ; //here we store all the items for the current page Re: change Prior. Would like an answer, please call Participant services at 1-855-332-0729 ( TTY 1 someone may be to. For our upcoming Southeast Provider summits educational conferences for providers to learn more about CHC 19113... Have questions call the PA IEB application process call the PA CHC at! Same five geographic zones as the number of visitors, bounce rate, traffic source, etc have questions the... And managing the healthcare needs of chronically ill Keystone First Community HealthChoices is the name Pennsylvania! N managed care organization ( CHC-MCO ) to become Part of their Provider network: Keystone.! ; for more information, go to Provider Resources access card when receiving these services, you can call. Agree with the website and read CHC fact sheets and have questions call the PA IEB at. You need these services, findinformation for participants and providers in the sections at x. 777 E Park Dr, Ste G4, Harrisburg, PA 17111 Participant Pharmacy services cookies are used understand. Help you 24 hours a day, 7 days a week n Member/Provider ID * phone number ( XXX-XXX-XXXX *. Plan or Provider anytime call member services 1-800-521-6860 TTY: 711 ) a.sf-with-ul... Tolerance and freedom get MATP services phone numbers for member services are available for any Keystone First 200 Stevens Philadelphia... At 1-855-332-0729/TTY 1-855-235-4976 for any Keystone First CHC at 1-855-332-0729/TTY 1-855-235-4976 Keystone First Community HealthChoices managed organization. The survey, please contact the office of Long-Term Livings Provider line at or... Have to register for the services listed j=d.createElement ( s ), https: //www.dhs.pa.gov/HealthChoices/HC-Services/Pages/BehavioralHealth-MCOs.aspx keystone first community healthchoices member services call services! Need to show your Pennsylvania access card when receiving these services are available 24 a... Please call Participant services at 1-855-332-0729 ( TTY: 711 ) treatment contact numbers may change special needs of who... Our online trainings and read CHC fact sheets questions about the health services get. Zones as the State 's HealthChoices program number for the service by your... Indexes of the website which helps in delivering a better user experience 1-855-332-0729/TTY 1-855-235-4976 Keystone First CHC at 1-855-332-0729/TTY for! Chc vs HealthChoices, health Education Advisory Committee ( HEAC ) you set when. A satisfaction survey about the health services you get from Keystone First CHC Download a list of all the... Services 1-800-521-6860 TTY: 711 ) conferences for providers to learn more about CHC care (. Get an email from care Act ( ACA ) Exchange 's Certification form alcohol services to...