It seemed more like an easier way to feed a group of people, than a benefit. 27, Puerto Morelos 77580 Mexico, Lock in the lowest price from these sites, Before I go into the details of my review, I want to say that where this resorts shines is through the people who work here and their service. We tipped a few and our butler previously, this time people were more freely tipping. Fatima was a great concierge, she took care of everything we wanted. It was a pleasure hosting you and we certainly hope Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive becomes your resort of choice during future travels. We work hard in creating a truly memorable experience for each and every guest, so it brings me great joy to know our team went the extra mile and that they had such a positive impact on your vacation experience and in a special moment like your wedding. The winter 2023 visit: When we arrived at the airport, we were told our shuttle. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. They have a massive sandwich called the "Gordo" and was amazing not to mention the tacos, salads and burgers. We became Prestige Members when we first visited this resort when it was Azul. We would like to continue our communication with you, please do not hesitate to contact the customer service department at customerservices@karismahotels.com so your comments and experiences can be personally attended. Sign up for our newsletter, and youll be among the first to know our latest offers and updates. You'll find so many ways to kick back or jumpstart your fun at this five-star resort in Riviera Cancn, from margarita tastings and flip flop Olympics to family-style flavors inspired by the world's top culinary capitals. Its also a great spot for sipping your morning coffee or catching a game on TV. Fins up! Food was fresh and delicious. Theres always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. The entertainment for the event and the s'mores fire was a nice touch. The nearest airport is Cancun International, 9.3 mi from the accommodations, and the property offers a paid airport shuttle service. They all made us feel so welcome!! Stay Connected With Margaritaville There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. Reservations: 1.866.527.4762 Login Map Book a Resort Resorts Experiences Weddings Offers Offers Destinations Mexico Dominican Republic Jamaica Belize Montenegro Experience Activities Spa Le Chique Restaurant Weddings & Honeymoons Resorts Packages Locations Reserve Your Day Wedding Dress Rehearsal Honeymoons & Anniversaries Cash For Your Bash Groups The food was good, and there was enough variety. There are four on-site dining/bar options. Our pre-arrival information confirmed this. If you decide to drive, there's free valet parking. We were looking for ultimate relaxation and found it. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. Thankyou Margaritaville for a special holiday we will see you all very soon. The one time that my husband requested a drink with Patron, at the Compass bar, we were told it would cost more. What food & drink options are available at Margaritaville Island Reserve Riviera Cancun? World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Read more We had a small issue and Arron very quickly fixed this and kept checking that we was ok. Thankyou Arron. Dear Victoria, Thank you for your kind words and great feedback. Management only provides one bottle of Grey Goose, one of Malibu and one of Tito's per day for the entire resort, once the bottles dry up all the bartenders can say is sorry we are out, truly unbelievable and unacceptable for the price we payed for the resort. Which popular attractions are close to Margaritaville Island Reserve Riviera Cancun? Dear Hector, On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. The Cancun-area all . Our room was clean and well appointed. dinner at the beach house restaurant where they tried to pass a piece of shredded beef as a top sirloin. Yes, Margaritaville Island Reserve Riviera Cancun offers airport transportation for guests. Last year we arranged a day trip to Margaritaville to enjoy there small but quaint 140 room resort. The staff really works hard to maintain the cleanliness and over appearance of this resort and it shows. 37 SM. The room service was great never took long again always greeted with a smile. They gave us many points to make up for the lack of swim up suite, to be used in Joe's Merchant store, which was nice, but the store didn't have that many things we wanted --though our kids loved getting junkfood there daily. Swim up to our pool bar and picture yourself stranded on a sandbar. Fun beachy decor and laid-back environment throughout. We did. volleyball in the pool or on the beach. The menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken. We stayed in a swim up suite it was fantastic very spacious very clean the amenities were fantastic its the first time iv ever used shampoo from a hotel it smelt incredible. Just wish I had been aware of the change in the tipping culture so that I could have been more prepared. Indulge in a sports massage, a manicure/pedicure, and . I wasn't entirely comfortable with this, but what were we to do? It is a smaller resort and we loved that about it. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. There are too many to name. Huge rooms have margarita makers, mini-fridges, and balconies. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. If you have to work, you might as well do it in paradise. Most dinners we alternated between Latino's and Frank and Lola's. Rita's Taco House is a great place for lunch but it was so busy at times that the service suffered a bit. Great resort! Unwind shoreside at Margaritaville Island Reserve Riviera Cancun. Outside of bartenders and service staff, the so call ambassadors and management do not care about you unless you are a member or show interest on their sales pitch. People and service=5 stars. Stay Connected With Margaritaville There's always something going on at Margaritaville, from exciting events to exclusive deals to new facilities for you to enjoy. Thank you again and we look forward to your next visit to Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive Fins up! Next The food left a lot to desire as well, with only 2 "specialty" dinner restaurants with terrible menu options and a buffet restaurant with very little options and bland food. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. Which languages are spoken by the staff at Margaritaville Island Reserve Riviera Cancun? At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. Latino's also had another old waiter friend Super Mario who did an amazing job serving and telling us all about the specials and what he would recommend. Among the various facilities are a bar, a garden, as well as a private beach area. I think the rebranding of the resort to Margaritaville changed the resort. Fins up! It is referred to as a boutique style which has 4 resturants. Does Margaritaville Island Reserve Riviera Cancun have airport transportation? Youll find facilities, services, and packages perfect for organizing group travel and hosting special events. There are only four restaurants, and only one, The Beach House, which is open for breakfast. Please do not expect to find top shelf drinks at this resort. Nearby attractions include Xoximilco Cancun by Xcaret (4.2 miles), The library (2.8 miles), and Piston Pueblo (3.7 miles). It draws a different crowd, the food quality has decreased and it no longer feels like a family resort. This is the version of our website addressed to speakers of English in the United States. She was very friendly and attentive, without being overbearing and we saw here every day she was there. They mentioned that maybe we didn't return the sheet ahead of time perhaps? A truly horrible way to celebrate our 7th year weeding anniversary week, a waste of money but now we know better. The appeal to us was from your room to any where on the resort was no more than a 4 minute walk to Rita's Taco House or the other 3 resturants, the Spa and gym or over to one of the pool area's with. We are truly very sorry for what seems to have been a disappointing stay. Everything from spring rolls, pork ribs, pad thai and then amazing sticky toffee pudding Frank and Lola's has Italian dishes that were very authentic. My amply proportioned room was bathed in pleasing tones of blue-green and white, and featured a . In the daytime they also had some fun entertainment around the pool area's and kept everyone involved if they wanted to participate. It was a pleasure hosting you and we certainly hope Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive becomes your resort of choice during future travels. Learn more about our new all-inclusive collection Hotels & Resorts All Inclusive Vacation Club Residences Rental Homes All Inclusive Check in was smooth and efficient. The menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken. Search for Adults Only and Couples Holidays 2023 / 2024 from TUI and First Choice: Find TUI and First Choice holidays and hotels 2023 / 2024, which are adults-only, adults-focussed, just for adults and exclusively for adults and those with adults-only pools and other areas. We booked in October for a swim-up suite. Joe Merchants Coffee & Provisions offers drinks, snacks, and supplies to supplement your stay. Margaritaville Island Reserve Riviera Maya Nickelodeon Hotels & Resorts Riviera Maya El Dorado Seaside Palms El Dorado Royale El Dorado Maroma El Dorado Seaside Suites El Dorado Casitas Royale Palafitos . World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. They also Dear Annie, Thank you for selecting Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive as hosts for your most recent visit to Mexico and the Riviera Maya. Thank you Luis for looking after us. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. An Upscale, All-Inclusive Margaritaville Experience Opened in November 2021, Margaritaville Island Reserve Cap Cana is the second resort under the Island Reserve brand, a partnership between Margaritaville and Karisma Hotels & Resorts. My kids were disappointed as we had really been looking forward to our swim up suite. The most amazing dish for me was their Spagetti Cacio e Pepe. To join a welcoming community and let loose in a laid-back ambiance. Lunch most days was at Rita's taco house. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Come by and grab what you need, or put your order together from your room and let us deliver it straight to you. Sam and Mark . Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. There are more places to choose from in the, Frequently Asked Questions about Margaritaville Island Reserve Riviera Cancun. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. service would be about 25 minutes due to traffic--it was hot and were tired from travel, but that was fine. We speak your language! Other amenities at this all-inclusive . At Margaritaville Island Reserve Riviera Cancun one of the best-rated Riviera Cancun resorts there's no limit to how far we'll go to make your visit an experience you'll never forget. When we went last year we had there unbelievable nacho dishes. Select from a wide variety of tropical concoctions and enjoy them in the water or on one of our hanging beds. Enjoy the chilled-out vibe, oceanfront views, firepits, and live entertainment. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Lastly, tipping wasn't really done much the last time we visited. This was never remedied. We miss the Tequila bar. The hotel has 4 "pools", 2 of them are ankle dee kiddy pools, one is about 2.5 ft deep and the other about 3 ft deep. Claim your listing for free to respond to reviews, update your profile and much more. As Exotic Traveler members we had a butler assigned to look after us. The spa was great (did a complimentary massage as a result of presentation). Dear Sam and Mark, Thank you for your wonderful review of your experiences at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. Yes, free parking is available to guests. Fins up! Is parking available at Margaritaville Island Reserve Riviera Cancun? Erika was certainly one of the best we have ever head. Dear jsmeyerelectric, Thank you for your review of your experiences at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive. We understand that we are one of many hotels in the Riviera Maya and truly value you as a loyal guest. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Margaritaville Island Reserve's 148 guestrooms and suites are a blend of island inspired casual design and luxurious comfort. This was our first trip to Mexico and Im so glad we choose this hotel the staff really makes this property special. This is a buffet style. This year we also met Andria who was always around the resort making sure everything was perfect. Influenced by the colors of the sea, sand, and sky, the decor features all-white linens and custom furnishings with subtle maritime accents. Our meetings spaces and amenities ensure all the peace and productivity you need. Serving exquisitely prepared Italian cuisine, Frank & Lolas is the resorts premium dining experience. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. See 786 traveler reviews, 1,709 candid photos, and great deals for Margaritaville Island Reserve Riviera Cancun, ranked #4 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. more. We never purchased wine because bottles started at $60 American. The accommodations features a 24-hour front desk, room service and currency exchange for guests. On The Island, surrounded by shops, rides, and restaurants. Margaritaville Island R. In this video, we will take you on a full walking tour of the new all-inclusive resort in Riviera Cancun inspired by Jimmy Buffett. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga. We feel very honored to receive your compliments and thank you for sharing your wonderful review. This was news to us as previously all top shelf liquors were included. All the staff were excellent there and it was one of the better breakfast buffets we had had. The currents were fairly heavy due to wind when we were there. I have stayed in Motel 6 rooms that looked newer and cleaner than our room. The beach and water were nice and we swam most days and this year, they did a great job of cleaning up the gulf weeds that have been a problem on most beaches shorelines but they were quick to have it removed daily for everyone to enjoy walking their beach and being able to go in and swim or snorkel Another chance to go and speak with Member Services about all the new exciting things being offered by Karisma we met with Rodrigo and Brenda who were great to talk with and once again made us feel like family as we have come to enjoy over the last 13 years. Hotels near Margaritaville Island Reserve Riviera Cancun, Margaritaville Island Reserve Riviera Cancun Features, Margaritaville Island Reserve Riviera Cancun Pool, Margaritaville Island Reserve Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Family Resorts, Puerto Morelos All Inclusive Honeymoon Resorts, Puerto Morelos Cheap All Inclusive Resorts, Hotels near Tequila Factory Cancun and Villas, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport. To join a welcoming . The shuttle company arranged for us to go in a taxi, which we had to pay cash for, out of pocket. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Tie the knot in a destination as beautiful as your love Margaritaville Island Reserve Riviera Cancn has the venues, facilities, and services to make your dream wedding a reality. Their signature restaurant "Rita's Taco House" has some of the worst tacos I have ever eaten in the world. Outdoor pool with a sun deck and pool bar, plus views of the Great Smoky Mountain Wheel. We then were greeted by Josue about our rooms and Montserrat who did our check in. Right from when we arrived we were greated with an old friend from Sensatori, the bellman Marcello and his coworker Jesus who made us feel very welcomed. The common theme here is that everyone you meet you see everyday are asking you if everything is "fins up" meaning are you happy and what can they do to keep it going that way all week.. The nightly entertainment overall was pretty decent, often featuring some live cover bands. Price From 1,263pp - Total Price 2,526 - Includes Discount 190 - 7% Off - Friday, July 14, 2023, for 7 nights - Staying at the 4 plus Star TUI BLUE Tarida Beach, Cala Tarida, Ibiza - Double Room with Balcony - All Inclusive from TUI - return flight from Luton airport . They were constantly cleaning the area, sweeping, trimming. We listen to our guests, to identify what is wanted and needed within the hotel and we would like every guest, past, present, and future, to know that we are dedicated to ensuring that Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive provides a World Class Vacation Experience. Citlalli, Elvia, and the whole team behind the wedding did such an amazing and thorough job. All the food was great but we loved the breakfast and lunch at the beach house our service from Emilio J Satana and omelettes from Al Varro was great and not to forget Tony he served my husband the best porterhouse steak hes had anywhere. 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Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Margaritaville Beach Hotel is located on a quiet stretch on the public Pensacola Beach. Fins up! The concierge was very helpful in getting us a snorkeling excursion and an excursion to Tulum with a cenote swim and snorkeling. The stay in this hotel has been the most terrible experience in our 7 plus years of visiting Cancun and the Riviera Maya, as soon as you walk into your room you can tell it is an old hotel. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. It is our goal for each guest to have a memorable experience at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive, so it is a delight to know that you have been with the Karisma family over 13 years and that you wiil keep enjoying. Welcome to Margaritaville Island Reserve Cap Cana Located in Cap Cana on stunning Juanillo Beach Immersive culinary experiences Live entertainment every day and night Signature events beachside, poolside, and throughout the property Our typical day was to get a cappichino and get a freshly made omlette by Cesar at The Beach Hose and we often had Tony "The Tiger" as our waiter. I don't think we would probably stay here again simply because it's a smaller resort than we like but otherwise I would recommend this a a great place to relax and unwind. Set in Puerto Morelos, 350 feet from Playa Punta Caracol, Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive offers accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. Each night they had entertainment from a Tiki show to live bands and karaoke which everyone enjoyed. 27, Puerto Morelos 77580 Mexico 1 (888) 225-6255 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. Fins up! Are any cleaning services offered at Margaritaville Island Reserve Riviera Cancun? And when the works done, youll be in the perfect spot to celebrate. It does seem that they have tried to improve the nightlife with more live music, which is a plus, but the resort does close down fairly early, so for late-night revelers, this isn't the place, which is fine with us. Small resort (100+ spacious rooms), 4 restaurants (3 excellent, 1 good), extra points to use in small gift shop. What are some of the property amenities at Margaritaville Island Reserve Riviera Cancun? One of the on-site swimming pools at Margaritaville Island Reserve Riviera Cancun Credit: 2021 Karisma Hotels & Resorts. The gala's food was okay, though, the main meal was somewhat cold when it arrived. Everyone here is incredibly kind, helpful and works hard to please those who visit. I am okay with this, because, again, the people are amazing. See more questions & answers about this hotel from the Tripadvisor community. From our spectacular services and amenities to our dreamy destination itself, theres no shortage of experiences to be had here. Over the past decade we have stayed at all of the Karisma resorts on the gulf coast and this was by far the smallest, with only about 150+/- rooms. Fantastic resort for quiet relaxing! Follow Us @Margaritaville It is a pleasure to read about how much you enjoyed your Island Reserve Inclusive experience. The meals were all okay to good but not really good like we had previously enjoyed. To participate in thematic experiences that include tantalizing cuisine, one-of-a-kind activities, dazzling entertainment, and thoughtful surprises. Pools were clean and they did a good job getting the seaweed cleaned up off the beach (this is a massive problem everywhere due to global warming, so all resorts are dealing with it.). Our resort and destination are so spectacular, youre going to want to bring the whole gang. All the well-appointed accommodations are open to a balcony complete with either Adirondack chairs or a day bed, and boast oceanfront, garden, resort pool views, or swim-up access to Resort Pools. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Taco house has amazing Mexican food. Not to forget the amazing Margaritas. Whether you want to spend your time relaxing in a beach hammock, indulging in island-inspired spa treatments, or celebrating when its 5 oClock somewhere with a poolside cocktail, our resort puts a Caribbean twist on casual luxury. Thank you again for your review, and we look forward to see you in other Karisma resorts. The Prestige members-only dinners were okay, but they were set menus, not really any different than the regular menus, so it wasn't really anything special. Among the various facilities are a bar, a garden, as well as a private beach area. Thank you again and we look forward to your next visit to the Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive Fins up! Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. From Josue (housekeeping and bar - 2 different gentlemen:), to Jesus bellman, to restaurant staff Frieda (hostess), Luis, Rubin, Sebastian, Super Mario, Tony, Heriberto, Antonio and many others, front desk staff Selina and Oscar, concierges Jairo and Alejandro and lovely manager Brenda. Has 4 resturants and hosting special events an excursion to Tulum with a smile suffered a bit change... Result of presentation ) to Margaritaville to enjoy there small but quaint 140 room resort had... You in other Karisma resorts we also met Andria who was always the! Cancun Credit: 2021 Karisma hotels & amp ; resorts massive sandwich called the `` Gordo '' and was not... Meal was somewhat cold when it was hot and were tired from travel, but what were to! Done, youll be among the first to know our latest offers updates... Four restaurants, 6 specialty bars, 4 pools, a garden, as well do it paradise! 'S and kept checking that we are happy to hear you encountered just this, plus views the... Disappointed as we had previously enjoyed at Margaritaville Island Reserve Riviera Cancun sorry for what seems have! Was great never took long again always greeted with a beachfront location, beachfront dining, and youll in! The best we have ever eaten in the, Frequently Asked Questions about Margaritaville Island Riviera. 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