service nsw regional seniors travel card balance check

Click on the button above that will take you to the check balance page. THE Regional Seniors Travel Card program is to be extended for an additional two years in 2022 and 2023 at a cost of $246 million. living in regional NSW outside Wollongong and Newcastle City Council boundaries. Note though that if you receive a gift card as part of a promotion or giveaway (i.e. If you need help managing your card, you can contact card services 24/7 by: Authorised representative registration form PDF, signingthe back of your card as soon as you receive it, not storing your PIN in your phone or wallet, at a retailer that does not use the appropriate merchant category code, for example, a retailer selling fuel under the supermarket code. 2. Help with using the Trip Planner or tell us how we can help. The regional seniors travel card will work at retailers using merchant category codes including service stations, fuel, taxis, trains and coaches. The program is being trialled for two years, ending in 2021. These are operated by local bus companies and are different to NSW TrainLink coach services, but are all part of the same statewide public transport network. Become a NSW Seniors Card participating business and open your doors to over 1.9 million active, engaged and appreciative customers. Travel to and from Sydney Airport. My son is only 54 but on a disability pension (Blind), has a car which a support worker drives enabling my son to access the community. 218 23 Most recipients choose to use them to buy petrol but they can also use them for bus and rail travel. If you already hold an interstate Seniors Card, you can apply for a Gold Opal card by completing the Interstate Seniors application form. Information about accessible travel, safety and security, travelling with prams andlate night transport. More than 300,000 seniors in the regions will benefit from reduced travel costs with the NSW Government committing $246 million to extend the Regional Seniors Travel Card for an additional two years. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. To find out more and apply for the Regional Seniors Travel Card, visit the Service NSW website. A representative legally authorised to act on your behalf can apply for a regional seniors travel card and register to manage the card on your behalf. Our strong economy means we can reinvest into services that make life more affordable and improve the wellbeing of our loved ones. We know these groups would also like to be eligible for the Regional Seniors Travel Card and were pleased to be able to make that happen as part of the next phase of this program.. The card will ease the cost of travel to access essential services, go to the shops or visit family and friends. NSW/ACT Seniors: NSW and ACT Seniors Card holders can apply on the Opal website. The scheme provides discounts of up to half the metered fare to a maximum $60 subsidy per trip, for travel in regular and wheelchair accessible taxis. Find out about Opal orbook NSW TrainLink Regional train and coach services. The regional seniors travel card can be used for a range of Opal payments. You used your card at a retailer that was not using the appropriate merchant category code. pre-booked NSW TrainLink train and coach services. 4. More than 100,000 seniors have signed up for the Regional Seniors Travel Card putting extra cash in the pockets of seniors across NSW. Applications for 2023 are now open. Please allow up to 20 business days from the time of application for your card and PIN to arrive. Help with using the Trip Planner or tell us how we can help. How do you use a prepaid travel card? For a handy collection of travel planning instructions and guides all in one place, see our Help with planning page. Eligible NSW seniors are paying for fuel with a new travel card available from the NSW Government. If you need assistance, there are supported transport options for you. Yes. In the first box enter your card number. The regional seniors travel card has been restricted for use at certain retailers and for certain services based on their merchant category code. You will not be able to manage your 2023 card using the same account used to manage your previous regional seniors travel card(s). Terms and Conditions means the regional seniors travel card Terms and Conditions published If you try to use your card at an ATM, it may not be returned to you. Some privately owned and operated services may offer other concessions at their own discretion. Accessible travel on NSW TrainLink services. Regional Seniors Get Moving with Travel Card. Alternatively, you can call card services 24/7 on 1800 569070for help with any of the above services. Plan your travel in NSW using the Trip Planner orapps, check timetables andtravel alerts and find information on stations, stops, wharves and how to get to events. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. All seniors who receive a regional seniors travel card must agree to the terms and conditions when applying for the card, including that the card is used for travel-related purchases only. You can further refine your results to show trips with, for example, the fewest changes, the least walking, the earliest departure times and your preferred mode of travel. A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. Regional seniors travel card. You can use the card at certain retailers topay for pre-booked NSW TrainLink regional trains and coaches, fuel and taxis. an age pensioner with a valid Pensioner Concession Card issued by the Department of Human Services or Department of Veterans Affairs (you must have been receiving the age pension for at least one month); or, a Commonwealth Seniors Health Card holder card issued by the Department of Human Services or Department of Veterans Affairs (you must have held your card for at least one month); and. With further distances to travel and fewer transport options, country seniors rely more heavily on their cars and fuel costs can add up, particularly for those on a fixed income. 0000004157 00000 n The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. Finding it hard to renew my travel card .What am I doing wrong ? Also it cant be transferred, sold or exchanged for other benefits. Eligible seniors are entitled to $2.50 all day travel with the Country Pensioner Excursion ticket when booking on NSW TrainLink Regional services within NSW. Public transport is there for everyone, so were making it easier to for people with all types of needs and abilities to use. 0000004271 00000 n Regional Apprentice and University Student Travel Card. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas.. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors . Deputy Premier and Minister for Regional NSW Paul Toole said it was fantastic to see the keen response to the card, which benefited more than . Use a credit or debit card or linked device for Adult Opal fares and benefits. Hello all! No. If your card is not activated within 45 days, it will be cancelled. The NSW Nationals in the state government have announced the hugely successful Regional Seniors Travel Card will be extended and expanded. Small regional communities in NSW now have more travel options and better connections to nearby centres with many new coach services gradually being introduced around the state. tap and go, payWave), set up recurring transactions such as Opal auto top up, pay for rideshare services including Uber. It shows your trips, journeys, top ups and adjustments, so you can keep track of your spend, check you paid the correct fare and use the statement for tracking business travel for tax purposes.. Plan your travel in NSW using the Trip Planner orapps, check timetables andtravel alerts and find information on stations, stops, wharves and how to get to events. Any unused funds remaining on your card after the expiry date (printed on the front of your card) will be returned to the NSW Government and will not be recoverable by you. The item or service youre trying to buy costs more than your card balance. 0000001352 00000 n The regional seniors travel card was a 2019 election commitment by the NSW Government. Important information for Interstate Seniors before applying: Eligible seniors pay the Concession Sydney Airport station access fee when travelling with a Gold Opal card to or from the airport train stations. This means $500 courtesy of our State Government for a married couple. Coffs Harbour seniors were the first to try the Regional Seniors Travel Card a year and a half ago and its wonderful to see how far the scheme has come since. Reducing travel costs will enable easier access to health services, and assist with day-to-day activities like shopping and visiting family and friends. Well dear reader, you can get another one for 2021. To look up the details of a route including a map and download a PDF timetable of the scheduled routes times, you can look up your route on the Routes and timetables page. To check the balance of your card simply click on the relevant shop local program below. You will need to activate your regional seniors travel card within 45 days of the date shown on your card letter. You can use the PIN that is issued to you or choose your own. After a cardholder has put fuel in their car, a member of staff or the cardholder swipes the card in a point-of-sale terminal. The NSW Nationals in Government wanted to make sure seniors could use their card at any retailer using a fuel category code. Am I eligible for a petrol voucher? Please note that Why Leave Town DOES NOT look after the, NSW Government Regional Seniors Travel Card, For more information call 0433 106 350 or email. If your card is lost or stolen, contact card services by phone or online to cancel your card within 24 hours. It is a great little bonus from Service NSW that gives those eligible $250 for any travel related expenses. From 2022, eligible applicants will include seniors who have reached the Age Pension age and are receiving: People who hold a Commonwealth Seniors Health Card issued by Services Australia or the Department of Veterans Affairs are also eligible. Please allow up to 20 business days from the time of application for your card and PIN to arrive. Use tab to navigate through the menu items. To obtain your balance for this card you need to ring 1800 569 070. Message us. A range of travel training learner and trainer materials are available online for anyone to access, and are a particularly helpful resource for family, friends and carers of travellers who find public transport challenging. 0000000756 00000 n G# (L"sX\BC;:D0iT,@d0QPzc!V&KY4cw-b)*;X This card has made a huge difference to the lives of seniors living in the bush who have fewer transport options than those living in the city and were excited to announce it will be offered again in 2022 and 2023.. The NSW Nationals in the state government have announced the hugely successful Regional Seniors Travel Card will be extended and expanded. Regional residents welcome transport relief boost. Eligible seniors can apply for a card as follows: Services Australia NSW TrainLink run train and coach services between more than 365 regional and remote destinations across NSW, and across the borders into Victoria, Queensland and the ACT. You can use your card to pay for: At this point a drop down box will appear. More information will be available at service.nsw.gov.au/RSTCterms. 0000004731 00000 n Any remaining balance on the card will be returned to the NSW Government. When travelling within the Opal network, eligible seniors are entitled to use a Gold Senior/ Pensioner Opal card. withdraw cash from ATMs, bank branches or point-of-sale (POS) terminals (for example in supermarkets), check your balance at ATMs or bank branches, pay with contactless payments (eg. More information is available at www.service.nsw.gov.au. Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: half-price fares for individual bus trips; $2.50 unlimited daily travel with a Regional Excursion Daily ticket; Find out more about regional bus fares and the Regional Excursion Daily ticket. There are arrangements in place with Service NSW and the banking partner to provide frontline customer services. Storm and flood support . To change or reset your PIN, contact card services and follow the prompts. Please try to make sure you spend your $250 before your card expires. We will email it to you every week as soon as it is released. It doesnt contain a chip which means it cant be inserted into a point-of-sale terminal or used for contactless payments including tap and go. Contactless Card means a Card issued for A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. Thanks Glen, I want to renew my seniors $250 travel card please, I want to upgrade my Regional seniors travel card. You can check your balance over the phone. Find out more about Community Transport Applications for 2023 close on 30 November 2023. Use your BasicsCard number and phone PIN to check your balance at any time. PIN means the personal identification number which has been selected by you, or which has been allocated to you by us, for use with your Card in any Electronic Banking Terminal. Its also injected more than $108 million into regional economies, benefitting local taxi operators and fuel stations, Mr Toole said. If so then just follow these steps: 1. The expiry date is available on the front of the card. The regional seniors travel card has a magnetic strip on the back. Eligible seniors can apply for a $250 prepaid card to help ease the cost of travel. You'll need your proof of entitlement card to apply and must carry it with you at all times. Please check the expiry date printed on the front of your card. The Nationals in Government are making travel more affordable for seniors living in regional, rural and remote NSW. living in regional NSW outside Sydney, Newcastle and Wollongong. The travel card is valid for 14 months from the date of issue. Your account will be closed. Check your balance You can check your BasicsCard balance in several ways. Transport for NSW takes the security and privacy of customer information very seriously. Download your copy here . Your 4-digit PIN will be posted to you in a separate envelope. Member for Coffs Harbour Gurmesh Singh said it was great to see the program continue to expand, after first being trialed in Coffs Harbour. Transport for NSW and its contractors will only collect the information it needs to verify seniors eligibility and to administer and manage the regional seniors travel card program. Are you having problems checking your card balance? Published 1 Feb 2022. Fares. Once youve activated your card, it will be ready to use. If you do not have your proof of entitlement card, you are required to pay for and travel with an Adult fare, or you may be fined for travelling on an invalid ticket. Power of Attorney or Enduring Guardianship documentation, photo identification (driverlicence is preferred), and, photo identification (driver licence is preferred), and. We pay respect to traditional custodians and Elders past and present. At your discretion you can use your regional seniors travel card to pay for fuel for someone elses vehicle to support your transport needs. 0000001516 00000 n 0Zp&ZpT9bnvAu '06s:"BAd` g0 1 endstream endobj 219 0 obj <>>> endobj 220 0 obj <> endobj 221 0 obj <. Merchant category codes are used to classify businesses based on the type of goods or services they provide. It is especially designed to help eligible members of the community get to medical appointments, participate in social activities, do shopping and maintain independent living at home. If youre tech savvy, try using a travel planning app. trailer <<631392FB6419421FA62F3D48C19AE6CB>]/Prev 114087>> startxref 0 %%EOF 240 0 obj <>stream Find out if you are eligible for a Seniors Card or Senior Savers Card Are you a permanent NSW resident or citizen? We know the cost of living is a big issue facing seniors and households, which is why the Regional Seniors Travel Card is being offered to even more people, Mr Perrottet said. On Demand services can pick you up from home or an easy to access location, and take you where you need to go. Find out about fares and ways to pay. The expiry date is available on the front of yourcard. You can also use contactless payments as an alternative to . Download a Transport for NSW endorsed app to your phone or device so you can plan trips on the go. Those eligible are aged pensioners and holders of Commonwealth Seniors Health Cards. It is pre-loaded with $250 for you to pay for travel-related expenses. 0000006182 00000 n The Regional Seniors Travel Card offers a $250 discount on fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. Trips are usually booked and paid for via an app or over the phone. Seniors are using their regional seniors travel card to pay for: Seniors can check their card balance or transaction history by phone or online. NSW Seniors Cards are issued by the Department of Family and Community Services. The regional boundaries for applicants will remain the same in 2022. The Australian Heavy Vehicle Repairers Association (AHVRA) represents the heavy vehicle accident repair industry at a national level. We provide a number of tools that allow you to plan your trip. The only Party dedicated to representing regional NSW. NSW Seniors Cards are issued by the Department of Family and Community Services. The Regional Seniors Travel Card is a 2019 election commitment by the NSW Nationals in Government to assist seniors in regional, rural and remote NSW with travel costs. The NSW Government is not required to pay the outstanding balance. Green Stamp is an environmental program that aims to help businesses achieve environmental compliance. To join the Why Leave Town Gift Card Program in your town and to encourage more people to shop local, simply find the program you would like to join by clicking on the drop down box below. Interstate Seniors application form (pdf 283KB), Make sure you have your Seniors Card number ready, Prepare a photocopy or scan of your Seniors Card (front and back), Application forms and supporting documents are to be uploaded and submitted online via the, Please submit at least three to four weeks before travelling to NSW. Just ring 13 77 88 and all will be revealed. This includes: Checking transactions to verify purchases are for travel-related items and/or at approved retail outlets. Ex-members of Defence Force with disabilities, Carers or companions of people with disabilities. Retailers can check with their bank if theyre not sure which merchant category code they are using. Applications for all seniors will open in late January 2020. Offering eligible seniors in regional, rural and remote areas with a $250 prepaid card to help ease the cost of travel. You can also look up a timetable or route mapandfindcontact details for local bus operators. Phone us - (02) 4981 8882. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. Call 1800 569 070 (available from mid-January 2020). The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. $1.5 million for Main Street reconstruction in Lithgow, https://www.service.nsw.gov.au/regionalseniorstravel, $1.5 million boost for regional event funding, Landmark program secures more regional housing. Eligible seniors are entitled to $2.50 all day travel on regional buses with the Regional Excursion Daily ticket. Copyright Why Leave Town Pty Ltd (61 654 630 716). This PDS is issued by Westpac Banking Corporation, ABN 33 007 457 141, Australian Financial Services . The cost of an On Demand trip is similar to the cost of a local bus trip, with discounted fares available to seniors, pensioners and concession card holders. To find out more, or to apply, go to https://www.service.nsw.gov.au/regionalseniorstravel. 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