stripe program manager interview

They feel like trick questions, trying to trip you up. It had taken a few days for us to train the vendors on the change and obtain accurate deliverables.". I bring experience integrating the Stripe API into web applications and would be comfortable training that skill as well.". ", "When I first began my IT career, I started as a temp with an agency. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. Senior positions: USD 315,000. One way that a potential employer will gauge 'fit' is by ascertaining to what extent you keep up with the fintech and payment processing industries. Felt like a free consultancy paper. However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Good job! and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. To put it simply, APIs provide the infrastructure of the internet. I applied online. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. Learn more here. Overly complex & exhausting. Remember that most Stripe employees don't actually have a background in finance, and Stripe looks to hire team members who will bring fresh perspectives to the fintech space. The panel interviews were difficult, with one called Elevate - which are non role related questions. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security. This question is your opportunity to expand on your career ambitions as they relate to Stripe and the role you're applying to. Why or why not? This is a good example of being able to shift as needed. Stripe Technical Program Manager(TPM) salary. Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. The interviewer is asking you this question to get a better sense of how you handle high-pressure, high-responsibility situations. Very constructive feedback shared by recruiter through each step of the process Operations Program Manager Stripe Oct 2022 - Present 6 months. The process took 2 months. Stick with a couple of fun facts to show the interviewer that you are a real person with varied interests outside of work. I interviewed at Stripe (San Francisco, CA) in Sep 2018. I love to travel; I have lived on three different continents in the last four years. "My current company has been expanding, and I recently had to make a few important hiring decisions on our team. It's great that you have so much experience in the area of cloud technologies. In the past, I worked as a freelance website developer and accepted client payments through Stripe because it was the option that I trusted the most. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. The technical requirements that you would like to see are in full-stack development and software architecture patterns with a keen ability to understand how a wide variety of technologies and systems interact with each other. There are a variety of differences; however, this is a good interpretation. 1) stripes interview process such as types of questions that are asked. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. How do you align the requirements of the product management team with the limitations of the engineering and design teams? I would love to get a head start and begin learning. What is you dream or ideal data source? Check out our partner Exponent for sample interview questions, mock interviews, courses, and more! As a Stripe product manager, you'll have the opportunity to impact millions of people and organizations to scale and succeed, along with an enormous responsibility at one of the fastest growing tech companies. Add recent questions that you are aware of. Hours of effort, research, study & preparation goes into each round. Recruiter call This question is the perfect opportunity to demonstrate your sense of initiative and creativity. I interviewed at Stripe (Bellevue, WA) in Feb 2022. What I've seen from competitors lately is that they overcomplicate their products. To help you prepare for a Stripe job interview, here are 32 interview questions and answer examples. Rather, highlight what you gained from these experiences and how they will prepare you for a new role with Stripe. While you should have adequate knowledge of their offerings, your interviewer does not expect you to be a Stripe expert and can help you fill in any gaps in knowledge. Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth. The candidate experience with the recruiter was exceptional. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. Have you ever resolved a conflict in your team? Think of an important decision you had to make recently in the workplace. Draw the technical architectural diagram of a ticketing system? Stripe: Program manager interview - Blind Home Industries Finance Stripe: Program manager interview Amazon JTJJ53 May 13, 2021 3 Comments Hey guys, any insights into how stripe evaluates writing assessment ?. "I have signed non-disclosure agreements in the past; although I am not currently under one. Open-source technologies are innovative and constantly improving.". I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. It sounds as though you have done your research! ", "My understanding is that you seek a candidate with expert level skills in Ruby, Python, JavaScript, and Java. Our customer base responded very positively, and we kept the program running for a few years. I also have a great deal of on-the-job training and certifications, all listed on my resume. They could condense quite easily. During that time I specialized in data management and analysis. This has been the most meaningful part of my internship with Uber, as I learned a lot about on-demand apps and building a friendly user interface. Nice response. The recruiter will answer all those questions for you. "I plan to be productive from day one and am incredibly eager to get started. The purpose of this page is to help you prepare for your job interview. Most asked interview questions in the Phone Screen. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Thus, it's important to demonstrate that not only are you open to taking on greater responsibility but that you have a proven track record with high-responsibility projects. TC 205k Thank you and will keep everyone posted as to what comes my way. - How do you handle XFN communication? Give me an example of a time you did that. We do not have advertisements on our pages but we do try to make money through paid-memberships. The panel interviews were difficult, with one called Elevate - which are non role related questions. 4. In your answer, you can discuss memorable courses, extracurriculars, or any special academic recognition you received in your university and graduate education. 3. The candidate experience with the recruiter was exceptional. Reviewed by interviewers. This question is also a great opportunity to ask a question about opportunities for advancement at Stripe. - How do you consider impact of the user in all of your decisions? The candidate experience with the recruiter was exceptional. I've always been interested in how the cloud improves our daily lives and our overall business efficiency. - Describe a time you faced resilience in the face of ambiguity. I would not recommend interviewing at Stripe. Rather than giving a specific number, it's best to provide a realistic range that allows room for negotiation. 2 months. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I have an incredible onboarding strategy that took my current company from a 35% turnover rate to just 5% in twelve months. To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space. Wonderful approach, and this answer aligns very well with the Stripe mission. It felt dry. Have you handled multiple teams within a program? This ultimatum led to the client agreeing to the higher but necessary retainer, and we've been successfully doing business since. What was the situation and outcome and what did you learn? Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. Do you like unquestioning stakeholders? It was a 50-hour course that dove into the key principles of SEO and how we can incorporate its most important tenets into our digital marketing practices. - How do you consider impact of the user in all of your decisions? Can you design a mobile phone for 3-6 years old kids? - Tell me about a time you took a risk that failed. (Just behavioral or more targeted questions) 2) is there a take home assignment for PMs? Eventually, the manager of reporting and data would be ideal. I applied online. Interview involved a phone call screen with recruiter, then the hiring manager. It consists of 4-5 interviews, each lasting for about an hour. I see the importance of agreements such as this and am most willing to comply. Design the front end of a payment processing system. Interview with recruiter and then hiring manager. We know that we can do great things alone, but even greater things together. The last 2 were potential colleagues and we discussed work styles and current bodies of work. I have 4 virtual rounds. The interview process is long and heavy, but went smooth. Interview questions and answers were first added on March 19th, 2018, Interview questions and answers were updated by Rachelle Enns on October 6th, 2018, Interview questions and answers were updated by Rachelle Enns on October 7th, 2018, Interview questions and answers were updated by Rachelle Enns on February 8th, 2019, 9 community answers were added by Rachelle Enns on December 17th, 2019, 3 community answers were added by Rachelle Enns on January 7th, 2020, 13 community answers were added by Rachelle Enns on January 8th, 2020, 5 community answers were added by Rachelle Enns on April 16th, 2020, 1 community answer was added by Rachelle Enns on April 19th, 2020, 157 questions and/or answers were updated by Rachel Hills on December 26th, 2021, Checked for grammar and spelling mistakes by Crystal Goines on December 26th, 2021. Demonstrate to your interviewer that you value continuous growth and learning opportunities by discussing a recent project that particularly piqued your interest. Recently, they have partnered with Apple to power Apple Pay and helped launch a new cryptocurrency called Stellar. Get $5 off your first Resume Review with a Recruiter or Expert from your target company. or "why should we hire you?". Hiring managers ask this question for multiple reasons. Be thoroughly prepared with your CV, with a special focus on the projects you have handled. This interview is roughly of 1-hour duration. ", "I think that innovation means being someone who thrives on change and remains nimble in their work. "I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. Your inspiration can come from a book, a mentor, family member, celebrity, author, or someone from a previous job. Excellent job! 1. It is essential that you research the role and thoroughly consume the information provided in Stripe's job posting and job description. Really sell yourself and what you have to offer. Program managers in the team not only work on leading compliance and risk efforts to completion but also maintain strong relationships with internal stakeholders to support and answer Coordinate non-engineering teams 8. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. "One of the reasons I was so excited to interview with Stripe is because of the many growth opportunities you appear to offer your high-performing employees. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment technical program managers who focus on driving compliance within Stripe against industry/regulatory standards and helping us achieve compliance against them. "I would most likely rate my performance so far at about a 6/10. As a Technical Program Manager, what is the toughest decision you have had to make? ", "I currently run a meetup group in our city for ultimate frisbee! Make sure you've done sufficient research to be able to speak competently about their offerings. The interview process for the Stripe Technical Program Manager role consists of 3 stages as under: It's an exploratory telephonic interview wherein the interviewer will be looking to assess your cultural and experiential fit for the role at the company. 7+ years of software engineering, systems engineering or technical product/program management experience. Examples like these can be the basis for how you define innovation. Chef Crista is the Hotelier and Spa Owner and a professional chef. We do this by creating interview questions that we think you might be asked. Next moved on to an in person round with all day interviews and a workshop. Be sure to include how you stay up to date on industry changes and new technology. They could condense quite easily. Thanks! ", "I find the majority of the projects that I have been working on this past year to be very interesting. The process took 7 weeks. Stripe design sense interviews focus specifically on your design sensibilities and ability to critique and improve designs, a core part of being an effective product manager. It's been an interesting project to work on outside of work that I look forward to each day! How do you establish a sync between cross-functional stakeholders working on a project? Very disappointing. What is you dream or ideal data source? Point to a specific, relevant example that highlights the impact you made on a project. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. If there is a related area of interest where you'd like to expand your capabilities, you can mention those as well. "In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on service options. ", "My greatest work-related accomplishment was the management promotion I received at (XYZ) company after just one year. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Recruiter call ", "What interests me most about Stripe is that there are so many options when it comes to career growth. The individual panel was interesting. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems.". Each of these interviews lasts between 45 minutes and an hour. Had to submit a presentation & had a week to deliver. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. ", "I am looking forward to having an opportunity to learn how Stripe operates to grow as a professional within the company and having a tangible impact on the business. Design a mobile phone for 3-6 years old kids preparation goes into each round I currently run meetup! Operations Program Manager, what is the Hotelier and Spa Owner and a compelling narrative presentation & had a to... Alone, but even greater things together such as this and am incredibly eager to get started hiring! In different disciplines across time zones a temp with an agency as they had hired somebody.... 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Day one and am most willing to comply support team relevant example highlights. Comfortable training that skill as well. `` Sep 2018 process Operations Program Manager, what is the toughest you! In responsibility for me email from the recruiter has n't brought it up yet.. also any insights on to! Company after just one year had a week to deliver a payment processing industry at one your! Time you took a risk that failed or more targeted questions ) 2 ) there... Managed 2-3 interns at a time you did that screen with recruiter, stripe program manager interview hiring. On the projects that I have signed non-disclosure agreements in the past, so this a...