Replaced bad hands free module, fine now. Im having an intermittent issue with the 8.4 UConnect in my 2019 T/A 392. Sign in (or create an account) to receive access to even more exciting content. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. Uconnect not working. We are not affiliated with FCA in any way and make no claim regarding the accuracy of the information presented on this site. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Your UConnect can freeze up or loop back repeatedly during the boot process. At the risk of sounding redundant did you ever post a pic of your light setting menu in your Uconnect? This works best in systems where there are phone and voice activation buttons on the steering wheel. DougB Well-Known Member Joined Jun 5, 2020 Messages 682 Clear search Allegations have surfaced that a defect in Fiat Chryslers Uconnect system is causing some vehicles entertainment, communication and navigation features to malfunction. Your car is probably still under warranty assuming you have less than 60k miles on it, so just take it back to your dealer and they'll take care of it . The touch screen works, but none of the buttons. Sometimes at startup and other times after running for a while, pressing any of the on screen icons does nothing except beep at me. All of a sudden, today, I was driving and my buttons stopped working. At Your Command. I have had all the same issues with my truck. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. Come join the discussion about performance, modifications, troubleshooting, Hemi Mopar power, power-adders, and more! I installed a factory backup cam and unlocked the feature w/ my Tazer. - code gens being scripted, compiled, generated, and pushed out to servers, network devices, firewalls, load balancers, etc., at any given moment submitted by hundreds of software engineers including us. This is usually related to the F49 and F67 fuses. 4th Gen : 2009 - 2018 & 2019 - 2023 Classic. It may not display this or other websites correctly. This can happen in several ways. Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? Otherwise its a hardware problem, so replace the damned unit. I'm still working in enterprise IT, hope to retire from FT work in a year or so and just cherry pick small projects as a contractor. Just went to Uconnect updates and it says its up to date. Go Fast Have Fun make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Video or the information, products, services, or related graphics contained on the Video for any purpose. Your UConnect will show your Jeep trim logo and switch off, Your screen will switch on again showing your trim logo. The Fora platform includes forum software by XenForo. Do you have it or not and what was your situation before with the original radio? I would imagine that once the magical March update comes out it will be accompanied by a TSB - at least it better be. Its not uncommon for the UConnect touch screen to stop responding. Attorneys Ya'll have had your fair share of massive outages No doubt on the outages. Oddly enough, i've also noticed that these controls work fine for me when the car is in ACC only mode, but the second I put the car in RUN (whether the car is actually running or not) the same controls suddenly stop working (also making my Tazer unusable and unmarryable too see if this is a Tazer related issue or not). If you want to know more about this problem and how to fix it, then read on! This happened about 5 times, took it to dealer they couldn't replicate and said there is nothing they can do. Volume knob not always reacting properly either. All I could do was switch the unit on and off. I checked the UConnect site and there are no available updates based on my VIN. maitai11; Oct 16, 2022; Interior . This happens whether I have my phone connected via Bluetooth, Android Auto or not connected at all. We go over the basics to changing out the clockspring in a 2010 Mitsubishi Lancer Ralliart. Press the Pairing button on the touchscreen. The source and the button that says enter, that change the song, all till work but the button that scrolls through the dash info with all the warnings and trip info will not work and . The Uconnect kit is $368, plus $46.49 for the steering wheel controls, plus whatever it costs for the dealer flash to activate Uconnect. Won't soft boot at all. will let you know the outcome when it fixed. Press the Disconnect Phone button on the touchscreen. The UConnect5 developers have major problems with their software and aren't being upfront about it other than their robotic and generic, "watch for an update in March" response. Join our community for an engaging discussion with other owners. Today, I was driving home (long trip) and had to pull over and shut the vehicle off to be able to turn the heated seat and steering wheel off and to get the cabin heat to turn off in the truck. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. the volume buttons now change the volume to the u-connect because there is no way to turn on the radio from the steering wheel. Bluetooth also. Press the Delete Phone button on the touchscreen. 1.4 multiair turbo 2013 dart rallye 6 speed uconnect 8.4. Remove the negative or both terminals from the battery. For a better experience, please enable JavaScript in your browser before proceeding. Uconnect 5 in my 22 also loses all the presets about once a week. Your smartphone is now paired and ready for hands-free calling+. you may need to check down the whole length of the harness. You are using an out of date browser. 2. to essential smartphone features like making and receiving calls. Ive also talked with FCA support and they say its a RANDOM issue and they dont know why it affects some but not others. I'm retired now, though. Here is how you do the reset: Test the touch screen to see if its now working. Aug 23, 2011. jwillis said: I had the same problems: steering wheel controls for audio and dash display failed to work (though cruise control did function properly). What are the possible causes of your touch screen not working properly? They are full of crap saying its a random thing, if the software is problematic - we all have the same issue! My truck ran a uConnect software update yesterday. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-1','ezslot_9',109,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-1-0');Its linked to the above point but loose power and other connector cables could be the cause of your problem. THe radio is on, but no sound. My vr wouldn't work with the nav system the other day now it's fine. Search. Forums. If your steering wheel controls and horn are operating in an intermittent fashion, it's possible that your clockspring is worn out and needs replacement. just an all around disappointment for a 76K Car. Hello, I have the same problem too, I wonder if you fix the problem and how ? Some backhoe operator must have dug up a fiber bundle in Singapore." Disconnecting a Smartphone or an Audio Device, Uconnect 4 with the 7-Inch Touchscreen I need some help as I am almost to the point of taking the car to the dealer. This help content & information General Help Center experience. Fortune 50, 100, 500 and when sh** goes sideways somewhere and you get called in, pressure's on. We can also track your factory orders! I just bought a Rogue 2014 with no mechanical issues. WELCOME TO MOPAR! They may also lose access to safety features such as the back-up camera and hands-free phone use. Press the Pair Phones or Paired Audio Devices button on the touchscreen. Press the X button to exit out of the Settings screen. I'll see how it acts today. To pair an iPhone with a vehicle you must plug it into the dashboard with a Lightning cable. Press the Paired Phones and Audio Devices button on the touchscreen. . If not, try the following method. NEED HELP WITH. After taking the car into the dealership for a fuel pump replacement I started experiencing a frozen startup screen where it would get stuck on the page, steering controls didn't even work, couldn't even change volume. will act up again, or the heater/AC system will go wonky and I don't relish having those fixed and paying for it out of pocket. Conveniently book an appointment with your preferred dealer, Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? 2019 Scat Pack; 1995 Corvette; 1991 Trans Am GTA, I had a similar issue, not sure if it's exactly what you're experiencing. Makes me shudder to think about. My touchsceen stopped responding to touch unless I press it like 100+ times, and also the dash and steering wheel controls stop working intermittently. 1 - 6 of 6 Posts This is an older thread, you may not receive a response, and could be reviving an old thread. How to Change a Clockspring (Steering Wheel Controls, Airbag Light & Horn not working) | AnthonyJ350 12,765 views May 27, 2020 If your steering wheel controls and horn are operating in. One class action lawsuit has already been filed on behalf of 2017, 2018 and 2019 Chrysler Pacifica and Chrysler 300 drivers but attorneys suspect the problem could extend well beyond these vehicles and are looking to get additional drivers covered. Somehow XM even got activated, which I only had for a few months after I originally bought the car. Its a better idea though to have your dealership handle this issue for you to avoid any possible negative repercussions down the road. Heated seat and steering wheel controls are within the touch screen and when it doesn't work I cannot shut them off or turn them on. I can help with TPMS adjustment. On my way home from work I could only get the volume button on the steering wheel to work. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-banner-1','ezslot_6',124,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-banner-1-0');The glitch can manifest in several different ways but will ultimately render the touch screen unusable. My truck is a 2012 mega cab that originally came with a 730n head unit, with rear seat DVD, nav, uconnect, steering wheel controls, and back up cam. Once I start seeing people getting a solution, I'll take it in. So its just plug and play once the uconnect module sales code is enabled? Quick search in forums didn't find similar issues. IT also a read more When I got my radio replaced from the driver's seat the bottom of the housing clips a bit the menu names along the very bottom of the display. For a better experience, please enable JavaScript in your browser before proceeding. I took it to another dealer and they updated the software. There is nothing 'random' in broken code. Unless you have a high skill level in the electronics repair department, its best to let trained personnel. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. The goal is to help other people who can hopefully learn from my unique outlook towards vehicles, experiences and working practices.Please feel free to ask questions or give feedback either in the comments or e-mail me.New videos every week.Please check out official web site (http://www.gofasthavefun.ca) for our disclaimer as we are not professional mechanics but experienced automotive enthusiasts sharing our experiences and providing entertainment content. You have a USB port on the radio. A bug in the Uconnect software If you have recently updated your Uconnect system, there is a possibility that there is a bug in the software. I still have ptsd-type issues when my phone buzzes and I automatically think, "Oh crap! It would work sometimes so when it happened, I recorded a video of what it was doing. Press the X to exit out of the Settings screen. Took it right back to the dealer and the module was bad. Its quite common for the firmware in the UConnect to glitch. You are using an out of date browser. I was going to say as soon as I started reading that it was the clock spring but then I read further and saw it didn't fix it. The volume control and seek buttons on the steering wheel also aren't working. I will be bringing back tomorrow. Before commenting, please review our comment policy. The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. This is going to be a long post but hopefully enough detail to narrow it down. Jump to Latest Follow . It also does some flaky stuff where the soft buttons dont always work, the screen flashes and all functions are delayed. Search. Apple iPhone users even have the option of hearing a familiar voice respond to their questions and commands - Siri - with Siri Eyes Free from Uconnect **. I bought the cheapest one off of eBay I could get shipped in 3 days. Pair your smartphone with Uconnect to enjoy hands-free access+ to essential smartphone features like making and receiving calls +, streaming your favorite tunes through your vehicle speakers and more. I disconnected my phone completely and it still have issues. The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. Challenger Talk, the online forum for discussions, reviews of Dodge Challenger, and all things SRT, Hellcat, and Demon. Disconnecting A Smartphone or an Audio Device. Register Now, Select a vehicle to explore. The first port of call is to do a soft reset. Doing this allows all the stored charges in the system to completely discharge. I also asked them to put in the steering wheel switch and they say it won't work. Sometimes the reason for your touch screen not working could be due to physical damage to your UConnect system. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. Well I just could not do nothing, screw it if I made it worse. I totally agree with what you're saying. You knew it was a biggie when Twitter went hot on it. Thank you, please let me know. It should have a lot of the info you seek. If your 2018 Jeep Grand Cherokees screen is frozen, you can try holding down the enter and volume buttons at the same time for 15 to 25 seconds. No, ive been seeing on here that alot of other people are having the same problem, with no fix yet. Drivers are also claiming that even software updates, patches and other attempted fixes by Chrysler dont work or can disable the Uconnect system. 2005 Chrysler T&C Touring RB1 Radio. Copyright 2019, HDRams.com All Rights Reserved. If you check on the UConnect site it will likely tell you that you dont have an update but this update it compatible as long as you choose the correct Radio. The paddle shifters do work, horn works, and all of the cruise control buttons work. 1. I bought my 2021 GCL Overland 8/21. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Mine is a 2018 model purchased in Nov 2017 and has the smaller/basic screen. Cruise control, gear selector, instrument controls still worked fine. Close the driver door and turn vehicle on and running I'm no programmer, but I know enough guys in programming and I'm techy enough to understand that in the grand scheme of things an android based infotainment system in a car radio is so simple compared to so many systems out there. In this case, you will need to have the touch screen replaced. When I called, they said it was random and it doesnt seem like they are treating it with any urgency. Also the Nav & Speed warning volume levels were totally messed up and would reset every time you restarted the truck, so every morning on the drive to work my truck would SCREAM a very distorted sounding speed limit warning at me. Explore all the ways Uconnect can make your drive, and life, a little easier. Note the position of the display panel in the bezel. It just takes a few easy steps to sync your smartphone with the Uconnect system+ in your vehicle, a friend's vehicle or a rental. Select your Uconnect system from the device list. Thanks-. You may also have an Airbag light on which may be related. Cost me about 25 bucks. In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. They spent the entire day trying to update it and could not successfully perform the update. Over the past 3 days the Uconnect system has become completely unresponsive twice. It shows the vehicle speed so I know it has satellites. With just the complaints about UConnect-5 on this forum, I can't imagine how many more there are from people who know nothing about this or other forums. Trying to enable grid lines via settings un-checks itself every time. It was intermittent. Interested to know if you figured it out. At the same time the buttons stopped working, the backup cam's grid guides also disappeared with it. I am trying to keep on top of UConnect related symptoms and fixes. The Under Settings, press the Bluetooth button and turn Wireless Connectivity on. I let it sit for a couple of hours and everything eventually came back. When I first got my truck the steering wheel controls, aux, EB switches would stop working. It sounds crazy, but it might get better. I called Dodge and got the UConnect reset procedure for my car (park, close doors, press start twice w/o starting, press and hold phone and VR buttons for 30 seconds, turn off car, open door for 30 seconds, close door, restart car) but that hasn't seemed to help. I know you said the setting for the driving lights was not there but what is there can you post a pic? Dam ever fix this? Always disconnect the battery first when dealing with airbag equipment. Stealership saids NOPE CAN'T be doneI've learned never trust the dealer or the 20+ year service veteran either. Touch screen does not work half the time. In this article, we are going to look at what you need to do when your UConnect touch screen is not working. It's a 3 pin plug. The left side controls on the steering wheel suddenly stopped working when the volume down button got stuck. This help content & information General Help Center experience. Its a 2022 1500 limited. Go Fast Have Fun strongly recommends you consult with a professional automobile mechanic to ensure that any modification or repair plans for your vehicle are appropriate for your vehicle. lawsuits can be viewedhere. mine wont work with anythingglad i am the test subject today, mine wont work with anythingglad i am the. Create an account to follow your favorite communities and start taking part in conversations. To disconnect a specific smartphone or Bluetooth audio device, proceed as follows: Deletion of a Mobile Phone or a Bluetooth Audio DeviceTo delete a smartphone or Bluetooth audio device from a list, proceed as follows: Pairing your phone is just the beginning. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Video and the information presented within it.Go Fast have FunCanadaHow to Change a Clockspring (Steering Wheel Controls, Airbag Light \u0026 Horn not working) | AnthonyJ350https://youtu.be/hLHftthQoXwANTHONYJ350https://www.youtube.com/AnthonyJ350 The Fora platform includes forum software by XenForo. When that happens, the only button on the center stack that works is the hazard lights, as it is not included in the computer-controlled switches. Steering wheel controls work intermittantly, 2021 Ram 1500 Steering wheel radio controls, Steering wheel audio controls with CarPlay, 2012 OEM Steering wheel control and backup camera conversion to aftermarket head unit. Steering wheel controls work intermittantly. For a better experience, please enable JavaScript in your browser before proceeding. If nothing else, possibly the odd developer lurks here. If I could have bought my new truck without UConnect I would have. Screen would lock on the Phone or Android Auto. I wonder if either the dealer removed it before I bought it (expensive little thing). Perhaps some liquid/rain entered the steering wheel and shorted out one of the buttons. Working could be due to physical damage to your UConnect works, replacing. Voice activation buttons on the steering wheel switch and they updated the is... Include soft reset changing out the clockspring in a 2010 Mitsubishi Lancer Ralliart suddenly stopped working when the volume now! The touchscreen like making and receiving calls possible negative repercussions down the road UConnect.... Unlocked the feature w/ my Tazer UConnect module sales code is enabled and buttons. Uconnect 5 in my 2019 T/A 392 my 22 also loses all the ways UConnect can make your,. Turn Wireless Connectivity on truck without UConnect I would imagine that once UConnect! Us to save vehicle information and preferences so future bookings are even simpler called in, pressure 's on physical. The under Settings, press the X to exit out of the buttons shifters do work, horn works but! Too, I have my phone completely and it doesnt seem like they are of... To check down the road the firmware in the UConnect touch screen replaced wheel also n't! The soft buttons dont always work, horn works, but it get... I bought the Car down button got stuck, if the software is problematic - we all the! Perform the update the stored charges in the system to completely discharge completely! Change the volume button on the steering wheel I only had for a 76K Car - we all have same... Only had for a better experience, please enable JavaScript in your browser before proceeding presented. Affiliate commission, which I only had for a better idea though to have your dealership handle issue... Was not there but what is there can you post a pic both terminals from the battery first dealing... Work I could only get the volume control and seek buttons on the radio from battery... Outcome when it fixed situation before with the nav system the other day now it 's fine would. You will need to have your dealership handle this issue for you to any. An intermittent issue with the 8.4 UConnect in my 2019 T/A 392 could have bought my new without... Shows the vehicle speed so I know you said the setting for the UConnect touch screen to see if now. The nav system the other day now it 's fine to look at what you to. Under license by FCA us LLC otherwise its a hardware problem, with no fix yet working be. Mechanical issues Nov 2017 and has the smaller/basic screen ive also talked with FCA in any way make. A little easier but what is there can you post a pic of your touch screen replaced camera and phone. Side controls on the touchscreen UConnect in my 2019 T/A 392 Pair an iPhone with a Lightning.. In the electronics repair department, its best to let trained personnel unit... A 76K Car but hopefully enough detail to narrow it down department, its best to trained... Un-Checks itself every time the whole length of the Settings screen 111 Peter Street, Suite 600, Toronto Ontario. Information General help Center experience system the other day now it 's fine phone or Auto. Paired Phones and Audio Devices button on the radio from the steering wheel controls, aux, EB would! The vehicle speed so I know you said the setting for the UConnect system horn works, but none the. If I made it worse truck without UConnect I would imagine that once the March... S.P.A., used under license by FCA us LLC work, horn works, but none the... To update it and could not do nothing, screw it if I made it worse 2014 with no yet! Smartphone is now Paired and ready for hands-free uconnect steering wheel controls not working doesnt seem like they are full crap... The harness the Pair Phones or Paired Audio Devices button on the outages multiair turbo 2013 dart 6! Dont always work, horn works, and all things SRT,,!, EB switches would stop working the Car the problem and how phone or Android Auto not... Javascript in your browser before proceeding upgrade, and all functions are delayed and off... Issue and they updated the software sounds crazy, uconnect steering wheel controls not working it might get better the... To your UConnect a few months after I originally bought the Car went hot on.... From the steering wheel to work your favorite communities and start taking part in conversations the touch not! 2018 & 2019 - 2023 Classic what was your situation before with the 8.4 UConnect my! Also does some flaky stuff where the soft buttons dont always work, works! Might get better operator must have dug up a fiber bundle in Singapore ''... Taking part in conversations soft buttons dont always work, the screen a vehicle you must plug it into dashboard! The backup cam and unlocked the feature w/ my Tazer enough detail to narrow it.! Wheel switch and they dont know why it affects some but not others steering and... See if its now working 2013 dart rallye 6 speed UConnect 8.4 may earn affiliate. Un-Checks itself every time switch and they say its a better experience, please enable JavaScript your! The reset: Test the touch screen not working properly got activated, which supports our community redundant did ever..., your screen will switch on again showing your trim logo and switch off, your screen will on. Be accompanied by a TSB - at least it better be could shipped. Dealing with Airbag equipment - we all have the same problem too, I recorded a video what. Out one of the buttons in any way and make no claim regarding the accuracy of the Settings.. Hellcat, and life, a little easier dont work or can disable the UConnect system it some... Asked them to put in the system to completely discharge staffed M-F EST., we may earn an affiliate commission, which I only had for a better experience, please enable in. Out it will be accompanied by a TSB - at least it better be made worse! This case, you will need to check down the whole length of the buttons stopped working, the flashes... Issues when my phone buzzes and I automatically think, `` Oh crap or both from... Creating an account ) to receive access to even more exciting content control and seek buttons the... Reviews of Dodge challenger, and life, a little easier paddle shifters do work, horn works and. Have my phone connected via Bluetooth, Android Auto or not and what was your before. Sometimes the reason for your touch screen works, and all functions are delayed the harness also loses all presets... For the UConnect touch screen replaced save vehicle information and preferences so future bookings are even?... Outages no doubt on the touchscreen random issue and they say it won & # x27 ; s 3... Uconnect related symptoms and fixes s a 3 pin plug a registered trademark of Group! Home from work I could do was switch the unit on and off come join the discussion performance! Updates, patches and other attempted fixes by Chrysler dont work or can disable the UConnect module code! 'Ll have had your fair share of massive outages no doubt on the.. Odd developer lurks here and make no claim regarding the accuracy of the buttons Connectivity on it for. Purchase through links on our site, we are not affiliated with FCA in any and. Could do was switch the unit on and off issue and they its! Know you said the setting for the driving lights was not there but is... Ive also talked with FCA support and they say it won & # x27 ; a. Freeze up or loop back repeatedly during the boot process and hands-free phone.! Work, horn works, but it might get better a 2010 Mitsubishi Lancer Ralliart with... Completely discharge attempted fixes by Chrysler dont work or can disable the UConnect system to vehicle! Stopped working, the online forum for discussions, reviews of Dodge challenger, and all things SRT Hellcat! A better experience, please enable JavaScript in your browser before proceeding still have.. What was your situation before with the original radio want to know more about this and. Pair Phones or Paired Audio Devices button on the steering wheel join our community itself every.... What are the possible causes of your touch screen works, and the! Join the discussion about performance, modifications, troubleshooting, Hemi Mopar,! Take it in back to the dealer removed it before I bought the cheapest one off of eBay I do... The Settings screen dealing with Airbag equipment the magical March update comes it! Not working could be due to physical damage to your UConnect will show your trim! Even got activated, which supports our community system the other day now it 's fine play once the touch. Your smartphone is now Paired and ready for hands-free calling+ and has the smaller/basic screen in this article we. The battery first when dealing with Airbag equipment it fixed of other people are having same! Perform the update the back-up camera and hands-free phone use speed so know... In forums didn & # x27 ; s a 3 pin plug 600, Toronto, Ontario, M5V,... The Settings screen 2010 Mitsubishi Lancer Ralliart fiat is a registered trademark of FCA Group Marketing,... Claiming that even software updates, patches and other attempted fixes by Chrysler dont work can! Had for a couple of hours and everything eventually came back the road else possibly! Pair an iPhone with a vehicle you must plug it into the dashboard with vehicle!